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Sena 20 S Bluetooth Headset Dual Pack
The Sena 20S Motorcycle Bluetooth Communication System is the latest communication device from Bluetooth leaders, Sena. The Sena 20S features a staggering 1.5 mile range, advanced Bluetooth 4.1 and a built-in FM radio tuner. Stay in contact by calling hands-free on your Bluetooth phone, rock out to your favorite riding jams in stereo or listen to voice instructions of GPS navigators by Bluetooth wirelessly, all the while having conversations in full duplex with a passenger or other motorcycle riders.
The 20S is a state-of-the-art motorcycle and powersports Bluetooth communication system. The unit provides a sleek and aerodynamic design that offers a versatile jog dial that maximizes the ease of use for riders.
The Sena 20S features several industry firsts for the motorcycle Bluetooth communication headset market. Bluetooth 4.1 technology with dual Bluetooth communication modules increases the performance and reliability of the headset while also allowing for increased high definition audio quality. The advanced Audio Multitasking allows for a seamless blend of incoming and outgoing audio to create a mixed audio experience versus the traditional interruption based audio technology of other Bluetooth devices. The audio multitasking function creates the most close-to-natural audio sound while running multiple audio functions simultaneously and intelligently.
With the 20S, users can call handsfree with their Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigation by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other riders.
- Bluetooth 4.1
- Industry first dual Bluetooth module communication system
- Audio Multitasking advanced audio management of intercom, phone, music and FM radio
- Advanced wind noise cancellation
- Versatile bike-to-bike conference intercom
- Intercom working distance up to 2km (1.5 miles) in open terrain
- Universal intercom - intercom with other brand headsets
- Built-in FM radio tuner with station scan and save function
- All-in-one helmet clamp kit
- HD crystal clear and natural sound quality
- Quick Bluetooth Pairing
- Intuitive voice prompts and commands
- Water resistant for use in inclement weather
- Bluetooth protocol support: HSP, HFP, A2DP, AVRCP, PBAP
- Remote control support
- Firmware upgradeable
- Peace of mind - thanks to the two-year warranty
Bluetooth 4.1 and Dual Bluetooth:
- The 20S is the industry’s first dual module Bluetooth communication system as well as the industry’s first Bluetooth 4.1 technology
- Dual Bluetooth modules allow for increased flexibility of functions, performance, and reliability
- Users can take advantage of simultaneous communication by running multiple applications (music, GPS, mobile phone, intercom) and seamlessly switching back and forth as needed
- Audio multitasking is a new feature that replaces the previous interruption-based audio functions of past Bluetooth communication devices
- The audio multitasking function creates the most close-to-natural audio sound while running multiple audio functions simultaneously and intelligently
- HD quality voice allows for communication with more than five companions over a a distance up to 2.4 km or 1.5 miles
- Intercom group management enables users to manage intercom participants by group
- The intercom is “universal” allowing it to function seamlessly with Sena Bluetooth communication devices as well as other Bluetooth communication headsets in the market (with future firmware upgrades)
- Advanced Noise Cancellation technology efficiently suppresses the wind noise from motorcycle riding without distorting original voice during intercom conversation
- Intuitive voice commands have been built into the 20S to ensure riders can maintain hands free control while riding
- Voice commands allow riders to operate functions such as intercom connections, mobile phone calls, music playback control and more
- Motion sensor feature allows the pairing of Bluetooth devices with a simple shake of the units
- NFC (Near Field Communication) allows users an instant setup process by dramatically decreasing the pairing time required for the phone and intercom
- All in one clamp allows for versatile helmet mounting systems for more flexible and easy to switch capabilities
- Dual microphone - one inside the helmet for intercom function and the other on the clamp for listening to environmental sound without taking off the helmet
- The dual microphone expands the use for the rider and continues to enhance their experience
- Includes both wired and boom-style microphones
- Talk time: 13 hours
- Stand-by time: 10 days
- Dimensions (main module): 94.7 mm x 48.3 mm x 25.5 mm (3.7 in x 1.9 in x 1.0 in)
- Speakers: driver unit 36 mm – thickness 6.5 mm
- Boom microphone length: 190 mm
- Wire length between speakers: 555 mm
- Weight(main module): 60 g (2.11 oz)
- Built-in SBC Codec
- Wide volume control
- Sample rate: max. 48 kHz (DAC)
- Built-in wide band Codec (HFP)
- Sample rate: max 16 kHz
- Built-in FM radio with RDS AF (Radio Data System Alternate Frequencies)
- Radio region: worldwide
- Radio frequency specifications: 64 ~ 108MHz
- 10 preset station memory with automatic scan function
- Radio on time: 8~10 hours
In the Box:
- 2 Sena 20S Headset Main Unit
- 2 Universal Helmet Clamp
- 2 Wired Boom Microphone
- 2 Wired Microphone
- 2 Micro USB Power & Data Cable
- 2 2.5 to 3.5 mm Audio Cable
- 2 Cigarette Charger
- 2 Glued Surface Mounting Adapter
- 2 Rubber Pads
- 2 Speaker Pads
- 2 VELCRO® brand closures Pads for Speakers
- 2 VELCRO® brand closures Pad for Boom Microphone
- 2 VELCRO® brand closures Pad for Wired Microphone
- 2 Allen Wrench
|Product Style||RevZilla Item #||MFR. Product #||Availability|
|Product Style Sena 20S Bluetooth Headset - Dual Pack||RevZilla Item #934507||MFR. Product #20S-01D/843-01041||AvailabilityIn Stock: Ships within 24 hours|
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Reviews & Questions
It's been about a decade since I opened the wallet on anything that included in-helmet speakers. Every year for the last four or five, I try to do a long ride (week or two) with a couple of buddies who are tekkie nerds and, as nerds will, sport their Scala comms devices (all three of us are IT cats). They are newer riders (four or five years experience) and I'm the relatively crusty veteran. Any time the question, "why don't you..." I stopped them and let them know that I was installing speakers in helmets before there were cut outs in the foam and I'm not inclined to get suckered into another false prophecy of stereophonic and/or comms bliss.
Fast forward to 2014. Out riding with my wife in NC and she low sides her Ninjette in a decreasing radius turn, somewhere in the mountains. While I was giving the obligatory hand signal indicating "keep your eyes up and ahead", she didn't see the sign, went in too hot and then, rather than looking up and out, tunnel visioned herself into the woods. (Broken hand, but nowhere as bad as it could have been).
While I was running through the error chain that led to the catastrophic pilot error, one of the things that I couldn't shake was the thought that maybe I could have prevented said lowside if I'd been able to verbally communicate the difficulty of the curve, rather than relying on moto sign language.
With that in mind, the Ninjette was sold, the Spyder was purchased and I ordered a Sena dual-set from Revzilla. Here's my take, 5K miles in:
Packaging - The manufacturer does this right. Everything is in the box, you get extra parts and everything in the box is in it's own bag. Post-install (one Shoei modular and one HJC modular) I realized they did a nice job anticipating the variety of installs that are out there in the marketplace. So, A+ for planning.
Instructions - Solid B+. One of the few bright spots of getting older is that you realize that being methodical pays big dividends, over the long run. Twenty three year old me would glance at the instructions and then plow ahead. At fifty, I read the instructions fully and then reference them while installing the gear. While they were pretty good, I had to do a couple of re-reads and head scratches on a couple of the notes. No biggy, but not an A.
Install - On the Shoei (multi-tech), this was a total no-brainer. Everything was straight-forward and blew through it in less than 30 minutes, including the "old dude pre-read" thing I just referenced.
On the HJC that was "bluetooth ready", it was a little more challenging to a) get the clamping mechanism positioned properly and b) fitting the speakers into the holes. HJC cut outs weren't a proper fit. Since I had the Shoei experience in my pocket, I still got it done in <30 minutes (another Shoei would have taken 10), but I'd say it's best to take your time and make sure you don't force things. Solid A on installation. (A thought: If I were getting a Sena and a helmet at the same time, I'd probably get a helmet that didn't have that bluetooth-ready compartment built in. Not sure)
Operation - Based on the site reviews, I fully expected that the Bluetooth would be a hassle, voice operation would be unused and earbuds would be a must for what were sure to be sub par speakers. I must say, this is where I'm most pleasantly surprised.
Bluetooth - Rock solid, straight forward and connects to my iPhone 6 + the first time and every time I've ridden with the Sena. Dowloaded their app and at this point, I'd say the Bluetooth operation is as good as the system in my CTS. Grade A.
Earbuds/Aux connections - The first few times I rode, I connected an old iPod into the back jack and low-priced earbuds into the front jack (both on the base of the Sena). The best Deep Purple live from Japan experience I've had in years. When I swapped in some decent Bose earbuds, it was like riding with Richie Blackmore on the pillion. Actually, it was much better than that, since Richie was shredding his solos, but wasn't holding on to my belt and/or bumping up against me in turns. Easy A+. (this is the optimal configuration for traveling at hyper-speeds (90+ mph)).
Speakers - Since I'm not an audio engineer, not exactly sure how this works, but I've found that with foam earplugs in and the ipod/iphone cranked with the Sena volume cranked, I can enjoy music. Take out the plugs and it is miserable sounding, but put them in and the sound improves to the point where I was fine in my usual 60-80 mph highway ride. This is so refreshing as anyone who does long rides knows. The ability to enjoy tunes without earbuds in for 500 miles is really nice. While the music quality isn't as good, it is good enough and less hassle than plugging in earbuds with the wires, etc. I find that Pandora on the i6+ blue-toothed to the speakers with foam earplugs is a great, low hassle solution. Since no speakers in a helmet are going to be perfect, I'm giving this an A grade. (Note: As I already mentioned, I'm >50. I ride an old man's Ninja (Concours 14 with electric windscreen (with a Cee Bailey's aftermarket shield)), but the music is still decent with the windscreen in the full down (max wind) setting.
Voice Commands - You tap the unit with your left hand and you get to speak with Sena. I haven't mastered the tap yet (sometimes I get Sena and sometimes she just tries to initiate intercom because I whacked the button), but when I get it right, the voice commands work like a champ. Note: All that good stuff I said about the music from the speakers with foam ear plugs? Downside is that sometimes you cannot hear Ms. Sena to interact via voice.
Phone - All the comments on audio and bluetooth carry over to phone conversations. Mic works and while I don't do a lot of calls from my helmet, the ones I've done progressed flawlessly.
Unit is sturdy, you have back ups and options in the box and everything works as advertised.
In practice - Rode around Big Bend National Park with my wife on her machine and me on mine. The intercom was excellent within the line-of-sight horizon and because we were both behind relatively decent wind protection, very little unplanned activation from wind noise. I also appreciated the fact that it automatically picks the partner until back up on intercom, when it recognizes both units are inside the useable range.
Needless to say, I'm a believer. This product is pricey, but I'm really digging it. Also, I'd say this is a must have capability for those of you playing rider/coach with a new or low experience rider, especially loved ones.
For me helmet speakers are only useful under 30mph and for that reason I use (etymotic) earbuds for most rides. This combination produces excellent sound quality that is nearly identical to earbuds directly plugged into my iPhone. Earbuds are essential and this is a big strike against other systems (like BMW) when compared to Sena. Some argue against wearing earbuds in city traffic, but Sena has the answer with an ‘ambient sound’ button on the 20S. The unit can feed ambient sound directly to your earbuds whenever you want. This feature is very handy for quick stops at drive-throughs, toll booths, and gas stations.
I like the way the BMW and Schuberth systems are concealed, but the Schuberth helmet just doesn’t fit my head and neck. Also the BMW system and helmet combination was about 5 times more expensive than Sena 20S. Add to that a difficult BMW/Schubert installation versus a very simple 15 minute install for the Sena and the 20S was an easy winner for me.
I rarely use the FM radio on the Sena since my BMW has one and to my delight I found that the Sena links with the onboard bluetooth. The sound from the BMW radio and GPS are good, but there is no volume control and the volume is set at the upper limit of what I can listen too. On the highway it’s about right, but in town it’s a bit much. If there were one thing that I would like improved it would be volume control for the BMW link, but considering all that this unit does so well it’s a minor limitation given that it ‘kinda’ works as is.
Battery life on the 20S is nothing less than phenomenal in my experience. After one 16 hour ride the unit still had plenty of battery life to spare. Also I commute daily and only seem to charge once a month or so. All of this with constant music through bluetooth, phone use and GPS directions. The phone battery on the other hand is a different story due to the battery drain from bluetooth, occasional GPS navigation, etc, but I have an accessory plugin on my bike so this is generally not an issue.
I have used the telephone more than I imagined and it works very well. Like others have said, the person on the other end has no idea that I am riding a motorcycle even at highway speeds.
The number of features on the 20S might seem a little overwhelming for some, but on a solo 2000 mile trip last September I easily ran the 20S through all of its paces with the exception of group intercom. If you don’t know the voice commands you only need to remember one ‘what can I say?’ and the Sena will remind you of all of the voice commands that are available. Voice commands work flawlessly and I use these more than the hand controls.
I’ve only tried intercom on one trip and it works ok, but trying to get everything connected and working sometimes takes 2 or 3 tries. Another useful upgrade would be to allow the passenger to link to their own phone and music source. We also experienced intermittent clicking and cutouts when music sharing, something I expect Sena will eliminate over time.
Overall, I am very pleased with the Sena 20S.
Our group was really looking forward to being able to talk to each other as we rode. Getting all the headsets linked up proved to be a royal PITA. And, that's with two engineers in the group! Once we were successful, it was hard to keep everyone in the loop. If a guy got a phone call or dropped off for any reason, it seemed to muck up the whole works. Not only would we lose him, we lost others too. And, if we all wanted to get everyone back together, it was a regimented process at best - and frustrating at worst.
If you are only going to talk to one other person, that's easy and reliable. And the clarity and distance was good. Line of sight is imperative though. If I could see the guy, I was capable of 1/4-1/2 mile clear speech. If I couldn't see him, I could lose him in 100 yards.
Other good features - great battery life. We rode 6-8 hour days. I could go all day, and there were a few times I forgot to charge it and still almost made the second day before it conked out. However, when it tells you that you have a low battery (a little voice will tell you), you have less than 5 minutes until it is dead. Happened to me on a couple of occasions.
I also like the controls. Much better than the old Scala. The voice control was really nice, too. I could start and stop my music without taking my hands off the bars.
I've still got lots to learn about this thing, and I would recommend it to others. I just wish a few things worked smoother and didn't require me to get the manual out as often for help.
The first thing I did when I took these out of the package was to do the software upgrade which took minutes. Installing them in our helmets was super easy. Pairing them with my phone and my GPS again took seconds. Time for the road test.
I couldn't believe the clarity of these units. I heard my husband loud and clear and he was using a half helmet. There was no wind noise whatsoever which totally surprised me. I had music playing through the headsets and as my husband would talk the music lowered so I could clearly hear him. The GPS instructions were clear as can be.
I tried to pair my 20s with a non-Sena headset (scala g9) but couldn't get them to pair, but I was able to use my 20s to call my friend with the scala then I patched her into the intercom conversation with my husband and that worked perfectly.
Just recently we took an overnight trip and used these all day for both days. We had the intercom and music on the whole time and the units worked great. I am very happy with this purchase.
I'm connected via bluetooth to a Samsung S4. Sound quality is very good for the size of the speakers and overall I'm very happy with the music performance. My only complaint is the max volume output which is sometimes a problem going 70+ on the freeway with earplugs in. A portion of my music can be hard to hear very well with that much ambient noise and my hearing is very good so that's something to keep in mind. Seems like something that could be fixed with a firmware update. Everything below this speed is quite good and depending on my music selection and wind 70+ can be fine too.
Overall, very good. On my VStrom with a stock windscreen I need to keep the visor closed to spare my friend lots of wind noise. With that covered he hears me great. He has a 1200gs with a tall windscreen and a Laminar Lip and I can hear him well with his visor open as long as his modular is down. Considering that, I suspect an open face helmet would not produce that great of sound quality. Following the above conditions, pretty dang good quality. My one complaint here is on the freeway: sound quality is impressively clear though sometimes the audio volume does not go up enough to compete with ambient noise.
They've done a great job here. For all the basics it's pretty dang easy to use: connecting to friend's unit, connecting to my phone. Minor grievances with the skip to next song setup and the pause/play hold times are longer than a second (which after I figured out is fine), but nothing big to write home about. The dual bluetooth is a huge and necessary jump for someone who wants to listen to music and intercom with a friend at the same time.
I think Sena has created a very good product. I think the perfect intercom unit has yet to be created, but this gets us a fair bit closer.
-The ability to remove the speakers and use my own ear buds is a nice feature
- Making calls is easy and crystal clear even at speed.
- Best of all is the magical little button that allows you to mute your music and amplify everything around you. Really convenient. (Just don't roar off with leaving it on..its loud)
- Intercom is easy and clear
The unit works flawlessly, and the sound quality of the speakers is excellent. Once the pairing is complete the 20S automatically detects and connects with the paired devices.
I highly recommend this.
The current firmware you're asked to install is 1.3 and it has fixed a large number of issues associated with functionality limitations.
The SENA app is decent at assisting with setting up group rides, and the sound quality of the device couldn't get much better.
Note that these speakers are a little larger than most everything else on the market, and if you're hoping to fit these into the wells in your helmet, slight modifications may be required.
Overall a great product, and makes the process of riding with others much more enjoyable.