Please be aware: all shipping carriers are experiencing delays due to the continued impacts of COVID-19 and shipping progress updates displayed on the tracking information associated with your order may be delayed. Please rest assured that the package associated with the provided tracking information from this email has left one of our facilities and is en-route to your destination.
We know many of you are commuting as a part of essential services and jobs while others are practicing safe social distancing on a solo ride (where permitted). To that end, in order to keep you on two wheels (safely), provide the best service, and offer the most flexibility for our customers, RevZilla has the following available (see below for details):
- All domestic orders over $39.99 will ship free, period.
- As of March 21, 2020, we've extended our return policy to a full 90 days.
- Need to return an item? You can start your return right here for quick service!
- We've partnered with Affirm to provide more flexibility for riders, offering 0% APR for qualified customers over 3 Months.
- While our employees practice safe habits working remotely (where able), we're still here for you. Our customer service continues to be available during all of our normal hours, so if you've got a need - we're here to help.
- In order to practice social distancing, and in accordance with guidance from local authorities, the RevZilla showroom will be closed for the immediate future.