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Motorcyclists have lots to say about motorcycle dealers. Often it's a complaint. Sometimes it's a question. How much do most of us really understand about what goes on behind the scenes at a motorcycle dealership?
This episode of the Highside/Lowside motorcycle podcast aims to answer some of your questions about why dealerships do the things they do (or don't do things you wish they did) and provides some insight into what it takes to run the business. Joining your hosts Spurgeon and Zack is Evan Yarnall of Solid Performance KTM in Downington, Pennsylvania, the dealership Spurgeon has trusted to service the three KTMs he has owned over the years.
Yarnall answers your questions about dealerships allowing (or not allowing) test rides, what he does to try to ensure a better customer experience, and he dives directly into the infamous KTM cam wear issue. Also, in case you've wondered, he explains the financial mysteries behind "flooring."
Listen to Highside/Lowside
As always, for those who prefer visuals, we’ve got the YouTube link above. But if you're listening to this inside your helmet on your commute and just want the words, the podcast version is available via Spotify, Apple Podcasts, and LibSyn to name a few of your favorite podcasting apps.
