Shipments within the United States

Orders $49.99 and over, shipping to addresses in the United States, excluding Hawaii, Alaska and Puerto Rico, qualify for our free Standard Shipping offer. Click Here for our FREE Shipping Terms and Conditions.

Please see our International Orders page for orders shipping outside the US.

For a specific delivery ETA based on the exact item(s) you want to purchase, please call us at (877) 792-9455 or 1-(215)-334-5500 or message us via Chat before placing an order.

We understand that when you make an order, you want your gear as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. We own and operate three distribution centers, one in Louisville, one in Las Vegas, and one in New Jersey. Additionally, we work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.

Items will have an availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock! Ships within 24 hours" and these products will ship within 24 hours.

If an item shows as "Available! Ships in 1-3 business days" and you select an expedited shipping method, please note that this will not reduce the lead time before the order is shipped.

While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times.  In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package.  We utilize our best judgment in an attempt to get the products to you as quickly as possible.

A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of an item shipping. For example, if you place an order Monday night and it ships out Thursday morning, you will receive your tracking information either Thursday evening or Friday morning.

Most shipments within the lower contiguous 48 States utilize USPS, FedEx, or OnTrac as a carrier. 

The shipping rates for the United States are as follows*:

Shipping Method Explanation

Our fulfillment centers process and ship orders 7 days a week, excluding holidays. For items shipping directly from vendors, processing occurs Monday-Friday, excluding holidays. This is reflected in an item's processing timeline which is noted throughout the shopping experience. Our order processing cut-off time is 3 PM ET. Shipping timelines are estimates and are not guaranteed. For a more specific delivery ETA based on the exact item(s) you want to purchase, please call us at (877) 792-9455  or 1-(215)-334-5500 or message us via Chat before placing an order.

Standard Shipping

• Delivery typically in one to five business days after shipment.

Second Day

• Delivery by the end of the second business day after an order has shipped. For example, if an order is shipped out on Monday, it will arrive on Wednesday. If the order is placed Monday night and ships out on Thursday, it will arrive on Monday of the following week.

Next Day

• Delivery the next business day after an order has shipped. An order that ships out on Thursday with Next-Day delivery would be delivered on Friday. An order shipping out on Friday with Next Day delivery would arrive on Monday.

Shipping Changes

Shipping changes after an order is shipped, such as intercepts, address changes, and will call pick-up requests, are not always possible (depending on the carrier). Requests to change an address may be subject to a $20.00 fee per package, if accepted.  RevZilla reserves the right to deny a request at any time.

Order Cancellation

Orders cannot be modified or cancelled once they have been placed as they are immediately put into our automated fulfillment system. Once all the items have been shipped and received, please reach out to our Geek Customer Service Team for help returning the order.

Package Refusals

If you choose to refuse your package, RevZilla may deduct all fees incurred from the refusal. These fees would be deducted from any refund owed, so that once the item is received and processed you will be refunded the total amount minus the Refusal/Return to Sender fees. This applies for domestic (US) and international orders. We strongly recommend reaching out to our customer service team if you have an issue, or setting up a return authorization where you can use our shipping label for only $9.99 (contiguous 48 States only).

PO Boxes

Orders shipping to PO Boxes may require 3-5 business days processing prior to shipment in order to ensure delivery via the US Postal Service. Please contact customer service for the most accurate delivery estimates. Additionally, certain oversize items may be restricted from delivery to a PO Box depending on the policies of the receiving facility.

APO

Orders shipping to an APO address qualify for our Free Shipping promotion and will be fulfilled from our New Jersey, Louisville, or Las Vegas fulfillment center locations. APO orders will be shipped via USPS Priority Military Mail, please allow an additional 3-5 business days to process your order.

Alaska / Hawaii / U.S. Territories

Orders shipping to Alaska, Hawaii and Puerto Rico may ship with FedEx or the United States Postal Service. We offer both Air and Ground shipping options for Hawaii, Alaska and Puerto Rico.  Air orders are expected to deliver in 2-4 days after shipment.  Ground orders are expected to deliver in 1-2 weeks after shipment, with longer times for outlying locations. Note that Ground orders to Hawaii, Alaska and Puerto Rico could ship via a plane or a boat and exact days in transit are not promised. 

Orders shipping to all U.S. Territories, excluding Puerto Rico, will ship via the United States Postal Service. Orders shipping to U.S. Territories, excluding Puerto Rico, cannot be expedited.

Please allow an additional 3-5 business days to process your order for all orders shipping outside of the contiguous United States.

Shipping Costs for Alaska & Hawaii

• Air shipment fee is $75.
• Ground orders of $49.99 and over will qualify for free shipping.
• Ground orders of less than $49.99 will ship for a $35 flat rate.

Shipping Costs for Puerto Rico

• Air shipment fee is $75.
• Ground orders of $69.99 and over will qualify for free shipping.
• Ground orders of less than $69.99 will ship for a $7.99 flat rate.

Shipping Costs for Guam and U.S. Virgin Islands:

• Orders of $99.95 and over will qualify for free shipping.
• Orders of less than $99.95 will ship for a $25 flat rate.

International Orders

Orders shipping to an International destination will ship via USPS from either our fulfillment center in New Jersey, Louisville, or Las Vegas. Please allow an additional 7-10 business days to process your order. See full details on our International Order Policy Page

Hazardous Items

Items designated as hazardous (such as paints and chemicals) may only be shipped via ground shipping to the contiguous 48 United States. 

Tires

We are currently shipping tires to the 48 contiguous United States via Ground shipping.  Tires going to Hawaii, Alaska and Puerto Rico will ship via Air shipping, for a fee.

Oversize Items

Oversize items will ship to all 50 United States and Puerto Rico. Oversize items will ship with Ground methods, with the exception of destinations in Hawaii, Alaska and Puerto Rico shipping via Air methods. Oversized items include: ramps, fairings, motorcycle stands, fenders, street and dirt bike stands, certain full exhaust systems, street and cruiser handle bars, rims, seats, etc.

Delivery Policy

Typically packages will be left at your door and do not require a signature. Sometimes we will ship an item vendor direct and those vendors may require a signature on their shipments. If you absolutely need one way or the other, please contact Customer Service before placing your order.

Backorders

RevZilla.com does not typically take back orders, however items in which a back order or pre-order is available will be clearly identified.

Damaged Goods

If an item arrives visibly damaged, please contact RevZilla Customer Service immediately. Claims are handled through the shipping carrier, but RevZilla will assist customers with these claims to the best of its ability.