UCLEAR HBC100 Plus Bluetooth Communicator
Disappointed. How so many good reviews?
I purchased a Uclear HBC 100 plus Bluetooth unit for my motorcycle helmet. I need help getting it to work correctly.
So far I am regretting my purchase. I had high hopes based on the reviews. Sound quality is decent enough. But instructions are very small and leave a lot to be desired. Cannot register the unit on the Uclear site. It rejects the input and gives an error message in Chinese. So no way to figure out why it is rejecting registration. I cannot find a customer service number where anyone answers a phone. So.... zero tech support. Then the very limited functionality of a $150 unit. This thing is worth about $20 bucks for the few things that it does... and poorly at that.
So far a list of things I need help with.
1. Bluetooth ALWAYS auto answers. Even when auto answer feature on the phone is switched off.
2. Bluetooth has only ONE ringtone. That means my personalized ringtones do not make the transfer to the unit. So I don't know who is calling.
3. Bluetooth won't let you turn on "announce caller" feature. Even when turned on, it doesn't make it to the BT unit. Only that one same ringtone. So who is calling me? I don't know and I can't make a decision whether or not to pick up unless I pull over and get my phone out to see who it is...... But the darned thing has already auto answered to someone I didn't want to talk to. Grrrrr.
4. I cannot ever start the music from the BT unit. No big deal, I'll start it before I leave on my ride. BUT If I manually pause music, I cannot restart it. I have to stop my bike, get out my phone and manually restart music. WTF?
5. Phone will not recognize ANY voice commands if moving even 10 mph. USELESS. I have to pull over to a dead stop and place a call. Then I can start riding again. Call quality during the ride is pretty good.... Even at higher speeds. Just can't initiate voice command. HJC IS-Max II helmet. Not the best helmet out there, but not junk.
6. If I hit a bump on the bike the sound coming out of the speakers skips.
7. So far I have not figured out how to determine how much battery life I have left. The directions don't address this. I just have to wait until it dies.
No that I am researching on Uclear website. Their answer to everything is "Update the firmware" ON YOUR PHONE. According to the website, there is never anything wrong with the BT.
I am sooooo disappointed. Not worth the effort. If you want something that you can take out of the box and start using. And use the features of the phone, but something else. This is worth about $20 bucks in it's present state.
July 16, 2015
Easy to install.
The unit is very easy to install but does require a bit of fine tuning to get the microphone to line up properly for best sound quality.
I had to return the original unit to the manufacturer who was extremely helpful and sent a replacement unit almost immediately. The replacement unit seems to work better, however, I have not had the opportunity to use it in the bike-to-bike mode, only to receive calls. Once I have a chance to pair the unit with other users I will be able to give it a fair assessment.
The sound quality for music is fair and more distracting than it's worth in my opinion.
June 22, 2015
Great communicator for the money, with some caveats...
Ease of install and the ability to easily move between helmets attracted me to the HBC100+. Most of the time it works well enough. My main complaint is if you're using earplugs, it doesn't get nearly loud enough - and yes, I know that sounds silly, but good earplugs will still allow you to hear while filtering out wind roar. Without plugs, these things get plenty loud, but combined with wind roar, that will = hearing damage in no time flat.
Anyway, as I said, it works fine most of the time. Now and then it inexplicably drops connection, almost always on the phone side of things. When I receive calls, the caller can't hear me and the unit doesn't respond to voice commands to pick up, but if I make the outbound call, it works perfectly. And yes, I've rebooted it and updated the firmware; no difference. It's just picky sometimes.
For music it works great all the time - my only ask would be that it be updated to accept voice commands for music, not just calls. If I hit a stretch of songs I don't like, it's kind of tiring to constantly reach up and double click the button to fast forward - I'd love to just say, "Next song."
This is a good buy if you don't want to spend double for other units out there - I would buy it again - the flexibility and relatively low expense to have other helmets ready for the unit makes it worthwhile. The other stuff I think are bugs that will be worked out in future versions.
June 22, 2015
Good Bluetooth system for modular helmets
Great system for modular helmets because there's no boom mic that sticks out. Great sound quality and the mics pick up your voice great. Downside is it's a little difficult to use with gloves on but everything else is great.
June 8, 2015
Music and phone calls sound good at any speed under 80 mph on my super tenere very easy to use even with gloves on once you learn the orientation of the buttons. total installation took me about 20 mins. i love this product and use it all the time.
May 24, 2015
just plain awesome
this little piece of plastic is just awesome. you put it on the side of your helmet and rock and roll all the way to work ( or wherever your heading ). podcast music phone calls all come through with great clarity.
December 7, 2014
Uclear HBC 100 Plus
With this device, I can now go anywhere because I can use my GPS. The sound is soo good, I wish I could plug in my MP3 because my GPS does not handle MP3. Next, year I will try playing music through my phone since it is bluetooth.
November 8, 2014
Just what I needed
Was using ear-buds, with my cell phone, but dropped the bike once, and they ripped out of my ears,and broke in the socket!
Now, Bluetooth wireless stereo sound, to listen to music, and the radio on the internet. The sound though is not super loud, so at speed not so good, but who cares, you are riding!
The phone part is so different, as the sound is louder, and you can talk to people at 100 km\h, and they can hear you quite well considering the wind and engine noise.The best part is when the phone rings you just say "answer" and the thing connects you automatically! Not a miracle, but sweet. Haven't had need for the intercom, so far.
So far very happy with this.
August 17, 2014