If your order is not right we'll fix it, NO NONSENSE, we promise.

Doesn't fit? Exchange any new, non-closeout, unused and unaltered apparel item within 30 days of receipt and you will not be charged a restocking fee. *  

There is no restocking fee for store credit or exchanges, however if you want your money put back to your credit card a 10% refund fee will be incurred.  Credit card processing is expensive, and unfortunately when you do a return the bank does not credit us those fees.

CLOSEOUT PRODUCTS - All Sales are final, even for exchanges. No exceptions other than defective product / warranty issues. 

Apparel (Helmets, Jackets, Gloves, stuff you wear) 

• Exchange any non-closeout item within 30 days of receipt, no restocking fee
• No restocking fee on apparel returns for store credit.
• Returns for a which a customer wants the original purchase price credited to their credit card will be assessed a 10% restocking fee.
• Items cannot be exchanged or returned if item shows any sign of wear, use or damage
• All original packaging, hangers, tags, etc must be included or your return may be denied or subject to additional charges
• Exchange items will be subject to our standard flat shipping rate of 7.45.

Hard Parts, Tools

• Any part which has been installed on a vehicle is non returnable
• Tools which have been removed from their packaging are not returnable
• 10% restock on returns for store credit, 15% restock fee (or $10 whichever is greater) otherwise

No returns or exchanges on:

• Electrical parts
• Oil, paint, and other hazardous materials
• Fiberglass parts, including bodywork, undertails, and huggers
• Clearance / Closeout Items (will be clearly noted as such)
• Tires

Defects

• Each manufacturer has their own warranty policy.  RevZilla will assist customers in their warranty returns, however RevZilla does not provide any direct warranty on any item sold.   

Process:

Step 1: Request a return authorization number (RA#) online at www.revzilla.com by clicking Track An Order at the top of the web page.  Log in and find your order within your order history.  Click on View. Next to the item you wish to return, click Return This Item and follow the instructions given. You may also initiate a return by calling our Customer Service department toll free at 877-792-9455.

Step 2: Click 'return this item' for the item you would like to return.

Step 3: Select the reason for returning the merchandise and let us know if you would prefer a refund or an exchange for another item.

Refunds will be issued to the payment method used at time of order and do not include costs associated with original or return shipping and handling.

Exchanges can be made for any current item offered on our website. RevZilla will refund the original cost of the returned item and the exchange will be processed as a new order. Exchange orders will be assessed applicable shipping fees. Once the exchange has been entered a Customer Service will contact you to confirm the order and adjust any applicable costs over the exchange amount.

Step 4: A customer service representative will authorize the return, and an email will be sent with a RA#. Please print this email and include it in the shipping box along with all product tags and packaging. Place all merchandise in a shipping box; you may use the original shipping container. However, please DO NOT use the manufacturer's product box as the shipping container. It will arrive damaged.

Returns should be sent pre-paid by the carrier of your choice (although we recommend UPS or FedEx) to:

RevZilla Motorsports, LLC
Attn: Returns (RA# XXXX)
38 Jackson St.
Suite 100
Philadelphia, PA 19148

Please retain your return tracking information. RevZilla.com is not responsible for packages lost during return shipment.

Warranty Returns:

Most manufacturers offer an additional warranty period which covers against merchandise defects. To determine if an additional warranty is available contact us via email or call us toll free at 877-792-9455.

Please note warranty processing may take up to 8 weeks and will be subject to the individual manufacturer's policies and discretion. Manufacturer warranties do not cover defects determined to be caused by normal wear or due to customer negligence.

Damaged Goods:

All goods are carefully packed and in good condition when shipped.  Title to the merchandise passes to the customer upon delivery to the carrier.  Any claims for damaged goods must be made with the carrier by the customer.  

* Certain items may not qualify for an exchange or to have their restocking fees waived.  Read this page in full for the exclusions, other items not detailed as being excluded on this page which are excluded will be clearly marked on the product page as well as on the "View Shopping Cart" page.