Sena SMH10 Universal Bluetooth Headset
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  • Sena SMH10 Universal Bluetooth Headset
  • Sena SMH10 Universal Bluetooth Headset
MSRP
$219.00
Savings (25%):
$54.01
Price
$164.99

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Video Review

Sena SMH10 Universal Bluetooth Headset Videos

Sena SMH-10 Bluetooth Headset

The SMH10 is a Bluetooth v3.0+EDR Class 1 Stereo Headset with long-range Bluetooth Intercom designed specifically for motorcycles. With the SMH10 on your helmet, you can call hands-free on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders. Thanks to the latest Bluetooth v3.0+EDR and the advanced digital processing technology, the Sena SMH10 bluetooth helmet communication system offers the best sound quality for both incoming and outgoing sound in its class. Also, the easy-to-access and intuitive button operations make the SMH10 a perfect companion for motorcycles.

System Features

General

  • Talk time: 12 hours
  • Standby time: 10 days
  • Working Distance (Intercom): up to 900 meters (980 yards) in open terrain
  • 4-way conference intercom

Dimensions

  • Headset: 84.1 mm x 56.5 mm x 38.6 mm (3.3 in x 2.2 in x 1.5 in)
  • Clamp unit: 223.8 mm x 85.5 mm x 30.6mm (8.8 in x 3.4 in x 1.2 in)
  • Headset weight: 60g (2.11 oz)
  • Clamp unit: 84g (2.96 oz)
  • Speakers: 45 mm x 7 mm (1.8 in x 0.28 in)

Bluetooth

  • Profiles: Headset Profile, Hand-Free Profile (HFP),
  • Advanced Audio Distribution Profile (A2DP),
  • Audio Video Remote Control Profile (AVRCP)
  • Bluetooth v3.0+EDR

Audio

  • Advanced Noise Control: Improved wind and engine noise reduction
  • Sidetone: Now you can hear yourself talk similar to a Goldwing or Harley Davidson intercom
  • Built-in SBC Codec
  • Voice prompts
  • Conference phone call with intercom participant
  • Noise cancellation
  • Wind noise reduction
  • Wide volume control
  • Sample rate: 48kHz (DAC)
  • Auxiliary audio-in connection via 3.5mm jack

Battery

  • Charging time: 2.5 hours
  • Type: Lithium polymer battery

In the Box

  • Headset Main Unit
  • Speaker-Microphone Clamp Unit
  • USB Power and Data Cable (Micro USB)
  • Cigarette Lighter Charger (Micro USB)
  • 3.5mm Stereo Audio Cable
  • Glued Surface Mounting Adaptor
  • Microphone Sponge
  • VELCRO® brand closures Pads for Speakers
  • Allen Wrench

Please Note: Some of the above features require updating to the latest firmware version. The firmware is a free download from Sena Technologies.

SMH10-11

4.7 / 5
Bang For The Buck
4.6 / 5
Features
4.3 / 5
Style
4.3 / 5
Ease Of Install
4.6 / 5
Sound Clarity
4.4 / 5
Product Style RevZilla Item # Manufacturer Product # Availability
Sena SMH10 Universal Bluetooth Headset 839075 SMH10-11 In Stock: Ships next business day

Shipping

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See our full Shipping Policy for further details.

Returns

If your order arrives and it is not right, we will we'll fix it, NO NONSENSE, we promise.

Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 30 business days of delivery receipt of your item. We will issue a full refund to your original payment method.

See our full Return Policy for all of the pertinent details.

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4.7 / 5.0
230 Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
172
49
5
2
2
Bang For The Buck
4.6 / 5
Features
4.3 / 5
Style
4.3 / 5
Ease Of Install
4.6 / 5
Sound Clarity
4.4 / 5
Durability
4.5 / 5
Bang For The Buck
5 / 5
Ease Of Install
5 / 5
Sound Clarity
5 / 5
Durability
5 / 5
Does what it's supposed to do, and very well!
So, I had been in the market for a Bluetooth unit for a while, but had been somewhat resistant to making such a large investment for something that I could only see myself getting limited use from. Then I stumbled across the Bluetooth video comparison on Revzilla TV, and Anthony settled my concerns. He addressed the features of several units of which the Sena SMH10 fell squarely in the middle in terms of price. So, you can imagine that I was a little surprised when he announced it to be "his favorite" of the bunch. Of course, the cynic in me imagined that Revzilla had a slew of these units sitting on the shelves that needed to be unloaded, but another little voice said "Why? They've never steered you wrong before, have they?"

Long story short, I pulled out the credit card and clicked away.

Two days later, the unit arrived. The first thing I noticed was the sheer quality of the Sena packaging. This, to me, suggested that the contents must be at least a little bit special, right? I was not remotely disappointed. On opening the box, it became apparent that Sena had not left any aspect of their product's efficient use to chance. The SMH10 comes with everything you could possibly need to install your unit on any conceivable type of DOT approved helmet. I, personally, use an AGV Stealth, and from opening the box to having the unit fully installed in the configuration that I wanted, (wired mic, not boom), took about ten minutes.

After having charged it for first time use, (incidentally, the box contains both 12V AND USB to Mini USB charging cords), pairing with my iPhone was a breeze. The instruction booklet is very clearly written, and leaves no doubt - even for the technologically challenged - on how to successfully and safely operate the unit.

Off it goes on its maiden voyage. So there I am, riding along happily listening to Public Enemy when "DING-DING", a text came through. I am not unfamiliar with the voice recognition features of my phone, since I use a Bluetooth earbud in my car for both calls and texting, but I wasn't prepared for how well it worked while traveling at a healthy clip down one of my favorite back-roads. With one light touch to the rearward facing button, there was ZERO problem with making Siri bend to my every desire. I was soon sending complex texts with absolutely no errors whatsoever! When I told the recipient of the text, a colleague of mine, how it was being sent, he was floored......and insanely jealous that he was stuck at work while I was giving him texted instructions from inside a helmet!

Then came a phone call. My biggest concern had always been that, while I might be able to hear the caller, wind noise might garble my transmission and make me difficult to understand at the other end. Not so - the caller was equally as surprised at what I was doing while receiving the call. In fact, he tried to call BS on me, since my voice was apparently "too clear to be coming from the inside of a helmet at 60mph".

So, to summarize, for short-money I got an excellent piece of electronics that does everything it's supposed to exceptionally well. It will undergo its first long-haul trial at the end of next week when I head to Vermont for the weekend, so this review might have to be updated accordingly. I have a feeling though, that any update will not be negative.

So, gripes........

I have none that are the fault of the unit itself.
The only thing that I have noticed is that the earphones could use a specific type of helmet to install optimally. Don't get me wrong, because they work great, it's just that a lifetime of loud music, motorcycles and unprotected exposure to gunfire have made me more than a little deaf, especially in my right ear. Now I would imagine that, had I perfect, hearing,(or just plain younger ears!), then it would be no problem whatsoever to actually install them underneath the thin layer of padding that lines the helmet at the ear locations, but my hearing is not good enough for that. Instead, I have to install the speakers between that padding and my ear which, since they do not come with their own foam padding, can be a little uncomfortable. I've had helmets in the past that have had cutouts in the padding in the ear areas, and I can't help but think that this would be the perfect recipient for this setup. Regardless, I am planning a quick trip to Radio Shack to get some foam covers for them, and that should hopefully be problem solved.

Well, that's my two-cents worth, and I can honestly say that I am one happy camper with the Sena SMH10, and obviously with the people that I bought it from. Without Revzilla's candid video comparisons, I might still be sitting on that fence rather than writing about my most-excellent new toy.

Hope this helps, folks. Happy riding!

Jules.
May 28, 2013
Ride:
1976 Honda CB550F Super Sport
Bang For The Buck
5 / 5
Ease Of Install
5 / 5
Sound Clarity
5 / 5
Durability
5 / 5
Sena SMH10-11 - Excellent, Easy, Worth it.
I reviewed everything I could find about ways to connect to my phone, gps, and other riders. Based on the reviews, and the Revzilla video I picked the Sena SMH10-11 for my new Schuberth C3 Pro helmet. I tried a bunch of helmets to find the most comfortable, most quiet one - then wanted a good, clear bluetooth connection.
The Sena unit was easily to pair and operate - I tried it before putting it on the helmet. I used the adhesive bracket as Schuberth has a sunshield control in the way of the clamp version. The separate boom mic was excellent as I could adjust it to perfectly fit - no problem. Sound is great - far better than I expected. I wear ear plugs for any faster rides, and could still hear the music well. The jog dial is pretty simple, and easy with both winter and summer gloves. The unit feels very solid - but time will tell on durability.
Thanks to RevZilla for steering me away from the standard SMH10 - as the attached boom mic would not have worked nearly as well given where the unit has to be attached on this helmet.
Oh, and no noticeable wind noise due to the exterior object on my helmet at 80mph. The Schuberth bluetooth system didn't have stellar reviews, and is dedicated to this helmet - while the Sena can be moved to others as desired.

John - '01 GS
April 29, 2013
Ride:
2001 BMW R1150GS
Bang For The Buck
5 / 5
Ease Of Install
4 / 5
Sound Clarity
5 / 5
Durability
5 / 5
Great Sound Quality
I just started riding and love it, and have been looking into a bluetooth headset and let me tell you this headset it awesome.

I mainly ride myself and really just wanted to listen to music with it and maybe take a call every now and then. The sound clarity is really good nice crisp notes not much bass but i think that is to be expected with any headset.

The speakers are plenty loud and louder if you want to blow out your ear drums even with my X-12 which has lots of wind noise i hear the music great.

During phone calls I hear people just as great and they also hear me fine cruising at 60mph the only thing my friends said that I kinda sound like I am breathing hard but i think that's cause I'm taking inside my helmet

With his new SMH10 with the universal mic which is really great for full face helmet cause the mic is very small and easily hide the wire and can't be seen from the outside it also includes the option for the boom mic, but i think if you prefer to use a boom mic i would order the older SMH10 with the boom attached this one you kinda use a stick on boom mic and if it was me i think i would like one that was attached to the base module itself or you can also just buy the clamp with the attached boom mic

The only thing i think i would like is to have auto volume adjust where the faster i rode or the more wind noise it picks up the volume would increase and when i slowed down the volume would decrease, but the big jog dial works great as well i can easily adjust the volume with my gloves

I use an iPhone 4S for both music and phone calls, you can also sync up additional devices you can also control the iPhone with pressing the jog dial and other combinations
September 4, 2012
Ride:
2001 Yamaha YZF-R1
Bang For The Buck
5 / 5
Ease Of Install
5 / 5
Sound Clarity
5 / 5
Durability
5 / 5
Great universal bluetooth headset. Easy setup.
Outstanding product. Huge step up from the Sean SM5 which was good. This version is upgradeable (already updated firmware once). Great battery life and with an affordable system for multiple helmets, there is no need to buy separate systems for each helmet. At first, I thought it would protrude too much, but the knob functionality for volume and other functions makes doing so with gloves very easy. Bought another set for a friend to use for bike to bike communication. Amazing distance and clarity. I recently paired this with my Iphone5 and Ipad3 running iOS6 and turn by turn directions play over muted music or over the intercom. Very nice feature; Sena is keeping their products up to date with technology.
October 8, 2012
Bang For The Buck
4 / 5
Ease Of Install
5 / 5
Sound Clarity
5 / 5
Durability
5 / 5
Great Device
I got this mainly to listen to music while I ride, but in the end I found that the ability to answer calls and make them was also a great feature. I have been on a number of calls with people and none of them could tell that I was riding 75 or 80 mph. In the end, it was a great purchase and hope to be getting more for family members and such!
April 24, 2016
Ride:
2007 Honda VTX1300C
Bang For The Buck
4 / 5
Ease Of Install
5 / 5
Sound Clarity
5 / 5
Durability
4 / 5
Awesome device. Works correctly right out of the box!
Real easy to install. I guess the critical part of install would be speaker placement.
June 7, 2016
Purchased
6 months ago
Ride:
2014 Yamaha FJR1300A ABS
Bang For The Buck
5 / 5
Ease Of Install
5 / 5
Sound Clarity
5 / 5
Durability
3 / 5
Great for my ears
I much prefer ear buds over helmet speakers. The universal headset allows me to take advantage of the Sena's features while protecting my ears and keeping volumes at a more reasonable level. The headset connection is flimsy and I have already broken one.
October 7, 2013
Ride:
1981 BMW R80G/S
Bang For The Buck
5 / 5
Ease Of Install
5 / 5
Sound Clarity
5 / 5
Durability
4 / 5
Great product - great value!
I've read many great reviews about this product before making the purchase. Also the kick-a** price from Revzilla sure made the purchase extra sweet!

THE GOOD:
1. The installation on my Arai RX-Q helmet was a breeze, it probably took me about 20 minutes after reading the instruction sheet. The fit was perfect, I didn't need to use the Velcro pads for the speakers as they (speakers) grab nicely onto my helmet padding. The speakers also recessed nicely in the ear compartment of my helmet without the annoying feeling that there are speakers pressed against my ears.

2. I love the optional low profile microphone (non-boom type) that came with this product. It's so small that it doesn't interfere with my mouth while riding or when putting on or taking off the helmet.

3. The sound that come out of the speakers is amazingly clear. Calls are so clear even at highway speed (100 - 120kph (64 - 74mph)). I was told that I sound like I'm just in a car with very little wind noise. Music sounds great with plenty of volume. The bass is just right in my opinion.

4. The controls are good and easy to operate even with gloves on.

5. The look is sleek and stylish.

THE BAD:
My only regret is that I wish I didn't wait so long to get one!

THE UGLY:
People look at me weird when I bob my head to the tune of music while at a stop. But I bet they're just jealous! Ha ha...
October 3, 2012
Bang For The Buck
5 / 5
Ease Of Install
5 / 5
Sound Clarity
5 / 5
Durability
5 / 5
Sena SMH10 Unsiversal
Sena SMH10 very easy to use functionality is great.

Installion: very easy in my R410 with minor Mod, took me 10-15 minutes.

Pairing: 2-3 seconds, not hard.

The Jog dial is very easy to use, the phone button is easy to locate and use, I just tap it to bring Siri up. The wired mic is clear, everyone can hear my every little word and breathing with no problems. Sound is great, I can hear nothing but my music without anything drowning it out(I keep my volume close to maxed out) also it's not "Beats by Sena" so for the speakers that came with this unit is still awesome.

Durability: well it's been through rain, still works flawlessly.
September 24, 2013
Ride:
2009 Honda VT750C2 Shadow Spirit
Bang For The Buck
5 / 5
Ease Of Install
3 / 5
Sound Clarity
3 / 5
Durability
4 / 5
From gimmick toy to essential tool
I bought a single unit and paired it easily with a friend's unit. We rode from NYC to Morgan Hill CA in 11 days and used our SENAs frequently. Instead of wild gesticulations or horn honking to communicate, we just touched the jog dial and... talked! Is very helpful also for listening to Garmin Zumo GPS directions. My buddy used his SENA to listen to music on his iPod Nano. I also purchased a cord to plug unit into my BMW auxiliary outlet but never needed it; nightly charging the unit in motel was sufficiently for all-day use. Installation was initially intimidating for my Arai but on a SUNDAY, Eric Mansky of Revzilla responded BY EMAIL within 30 minutes to my query - even including a PHOTO to help me along (folks, THAT is the Revilla difference: the NORDSTROM of motorcycle retailing). All in all, SENA was well worth the investment. Am no very curious about the even newer model that is succeeding this model. - SC, NYC
August 21, 2014
Ride:
2005 BMW R1200ST
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Why did you choose this?
RevZilla Store
Needed to listen to music with any hassles!!! excellent piece of equipment from Sena!!! I love it!!! Easy to use as well!!!
James R on Dec 2, 2016
The Sena SMH10-11 is quickly becoming the standard in helmet communication device for Arborist. It with stands the day to day abuse we give them and it makes the work area much safer when we can all hear each other. No more yelling over the equipment or giving hand signals to the crane or ground crew.
Franklin P H on Nov 14, 2016
Needed to listen to music with any hassles!!! excellent piece of equipment from Sena!!! I love it!!! Easy to use as well!!!
James R on Dec 2, 2016
music for longer trips
D C on Nov 20, 2016
The Sena SMH10-11 is quickly becoming the standard in helmet communication device for Arborist. It with stands the day to day abuse we give them and it makes the work area much safer when we can all hear each other. No more yelling over the equipment or giving hand signals to the crane or ground crew.
Franklin P H on Nov 14, 2016
To make riding safer
Bill B on Oct 31, 2016
Pobably the best purcahse so far on Revzilla!!!! Awesome for long rides with group
Santo C on Oct 25, 2016
was not too happy with this when I ordered it, not exactly plug and play had to download new program to get them to work :(
Gary O on Oct 7, 2016
wanted an entry level Bluetooth headset that didn't break the bank and will connect up to 4 riders , putting my second child through college and my wife wont let me go crazy lol
Donald B on Sep 14, 2016
Communication is essential during group riding. And when solo, I use it for bluetooth music & taking calls. Invaluable!
Michael D on Aug 16, 2016
Great headset. Pairs well with up to 3 riders. Use it for music and navigation as well.
" " on Aug 9, 2016
I wanted a way to communicated with my ridding buddies and it makes for a much better ride, plus I can listen to music through my helmet speakers it is a Win Win
Michael R on Aug 1, 2016
Friends who have used this spoke very highly of them. I finally buckled and got one for myself. The ability to take phone calls while riding, as well as communicate with other riders, has proven more useful than I'd thought. Easy to use and has crystal-clear sound.
flytecrew on Jul 20, 2016
I'm going on a trip from Nebraska to Oregon and back with my dad, so I bought this headset so we can have talk and so I can listen to music.
Edward H on Jul 18, 2016
great quality, value for price, researched product.
Thomas H on Jul 10, 2016
Good piece of tech. Far more advanced than the old original chatter box. It takes a little getting used to talking at a normal volume as opposed to trying to yell over the bike.
Timothy K on Jun 24, 2016
I needed another one for my husband. Works great and very easy to install.
Julee W on May 11, 2016
Reviews and research
Alexander B on May 8, 2016
Have one already. Works great
Darryl N on May 4, 2016
Ratings and reviews were very positive. It has been great. Wanted simple controls to listen to music and take phone calls while on my bike.
John M on Apr 30, 2016
After using my friends Sena i realized how much simpler it was to use then my scala rider so i bought a Sena and am selling my scala. trust me if you need/want a communication device then buy the Sena its worth it just for the ease of use. the Scala is very frustrating and too complicated to mess with on the ride.
aaron b on Apr 16, 2016
i have one and i wanted another one
Robert S on Apr 8, 2016
Sena is a reputable company that makes great products. Several of my riding buddies have these and it makes group rides more enjoyable and safer. Also, not having to wear earbuds to listen to music is a big plus!
Noah P on Mar 30, 2016
Out of a need to be able to chat with my wife while she's riding with me.
DAVE M on Mar 24, 2016
Seems to have a very good user review.
Gerard R on Mar 19, 2016
Good Review on Re zilla
Ged E on Mar 9, 2016
Very good performance - no complaints. Especially good with noise isolating ear buds.
Scott B on Mar 8, 2016
I read the reviews and one of my friends recommended it
Gregory M on Mar 7, 2016
SENA BLUETOOTH! AMAZING! After owning an Autocomm system for years and having cords and cables everywhere... the invention of bluetooth was amazing! SENA has been at the front of the pack since the jump. Love the equipment I own, the integration of my devices, the ability to listen to music, my GPS, my phone/iPod, my FRS radio, my Pillion, another rider and now they have the Prism which I have yet to purchase. They do it all!
Colin D on Mar 3, 2016
To allow me to pair to my iPhone for navigation and the occasional call or text from home base.
Jeremy W on Feb 9, 2016
Have three other SMH10 units and they all work amazing. When group riding I let friends borrow my helmets so we can all chat
ksbsn88 on Feb 4, 2016
The best,thank you.
Carmelo B on Dec 21, 2015
Biker's recommendation
Joan H on Dec 12, 2015
Tunes on the road, Bluetooth connectivity for Nav directions and the ability to take/make phone calls.
Drew L on Dec 8, 2015
to go with the other 2 that I have
Alan A on Nov 30, 2015
to answer calls
Humberto K on Nov 30, 2015
A friend of mine recommend it to me. I like it because you can connect with other Bluetooth Brands
JUAN CARLOS O on Nov 26, 2015
One large knob that is glove friendly.
Greg O on Nov 25, 2015
Matches up with riding partner's comms.
William G on Nov 23, 2015
Needed bluetooth for use with GPS, iPhone, intercom, and mp3 player.
Richard C on Nov 22, 2015
For spouse birthday. Ease and safety of communication when riding.
Patricia M on Nov 16, 2015
I've always heard that it was reliable. And after using it the sound quality is very good too.
Johnnie W on Nov 6, 2015
Value at the sale price
Carmen R on Oct 9, 2015
Liked my SMH10 so much I bought a second for my passenger... no more wired Harley intercom on my glide.
jrdinct on Oct 5, 2015
Was looking for an alternative to listen to ear buds andthe reviews was great and in my price range.
Onlysway on Oct 1, 2015
need some tunes. checked out your videos posts. very helpful. so trying this out
Paul N on Oct 1, 2015
Recommended by another user
Doug I on Aug 13, 2015
Recommended by my son.
Tom M on Jul 31, 2015
Your video confirmed what I had heard about the product.
Scott L on Jul 13, 2015
It is compatible with other riders in my group.
Eric W on Jul 11, 2015
"The Sena is great another best thing I have ever bought for all my bikes."
Steve N on Jul 6, 2015
Tried and true sena product that is EASY to use and recharge. I mostly plan to listen to music so I wanted something that has great speakers.
Stanford G on Jul 5, 2015
music for longer trips
D C on Nov 20, 2016
To make riding safer
Bill B on Oct 31, 2016
does this product have the outlet to plug in ear buds?
A shopper on Aug 16, 2013
BEST ANSWER: No. it only has the charging outlet. I bought this product about 4 months ago and it works great. Good sound, holds a long charge, and the microphone is very clear even at 70 mph.
Can you easily pull the unit off the helmet when you park? I usually don't carry my helmet and leave it locked to my bike.
Michael P on Aug 26, 2015
BEST ANSWER: Yes you can. The unit is two pieces. One that houses all of the circuits and one that is essentially the docking station. The docking station is compression locked to your helmet and the mic and headphones mount to it. The you just click on and off the expensive part.
does smh10 have an fm tuner in it ?
Patrick K on Sep 29, 2013
BEST ANSWER: No it does not but if you have an iPhone or iPod it works with it just fine...

From the SENA web site:
Features

Bluetooth 3.0
Bluetooth intercom up to 900 meters (980 yards)*
Four-way conference intercom
Conference phone call with intercom participant
Multipoint for mobile phone+GPS
Voice prompts
Bluetooth stereo headset for Bluetooth audio devices such as MP3 players
Bluetooth music playback control by AVRCP: play, pause, track forward and track back
Easy operation by versatile Jog Dial (Patent pending)
Sufficient sound level with integrated audio booster
Bluetooth handsfree for Bluetooth mobile phones
Bluetooth headset or stereo headset for Bluetooth GPS navigations
Stereo music by 3.5mm audio cable
Water resistant for use in inclement weather
Crystal clear and natural sound quality
Up to 12 hours talk time, 10 days stand-by time
Can be used while charging on road trips
Individual volume control for each audio source
Firmware upgradeable
Peace of mind – thanks to the two-year warranty
How reliable is the sticky mount? My helmet padding is non-removable so I wouldn't be able to use the clamp. I don't feel like dropping $160 on this only to have it fall off my helmet.
Diego B on Apr 25, 2014
BEST ANSWER: Hi, if you're referring to the sticky mounts for the speakers and mic, they work great. I have been using this unit for 10k miles worth of riding and have zero complaints. All of my components are still in their original placements and have not shown any signs of failure. Worth the price if you ask me.
How will this unit connect with other brands? Firmware upgrade from what I am told but where are the instructions on how to do it and is it difficult?
A shopper on Mar 14, 2014
BEST ANSWER: SENA makes it easy. They have a little program you put on your computer that streamlines the process. In fact, theres a firmware update out now for it.

As far as comnecting woth others I believe you can walkie talkie with other headsets and the instructions are in the box, the software and, on thier website.
Is this now Mac compatible (for the firmware upgrades)? thx
A shopper on Aug 25, 2012
BEST ANSWER: Yes. If your version has a micro usb connection. Sena has not created an application for 10.8 (mountain lion), but 10.7 does work in it's place. It is a bit cumbersome. You will likely have to change security settings of your mac to allow the install as Sena is not a Mac or affiliate developer (I had to do this, then reverted back to a safer setting). Sena provides a video on how to update or you can find it on youtube. Current firmware available as of 10-7 is 4.1.1 and I purchased mine with 4.0. I don't see a reason to upgrade until technology changes or Sena publishes a need to do so. I did not gain anything other than access to change default settings for various things. I chose to keep the defaults, imagine most would do the same.
can this device be used without a cell phone?
A shopper on Jul 3, 2014
BEST ANSWER: Yes, absolutely. In fact many of us don't like answering/ making phone calls while riding. Music is also a personal matter and you can source your tunes through any number of other devices such as a GPS or .mp3 device. The intercom feature doesn't need a cell phone.
How does the main "console" part of the device remain attached to the helmet? Is it a clip and/or adhesive? Will my FF helmet need to be modified in any way in order to attach/use this product?
Thank you.
A shopper on Mar 7, 2014
BEST ANSWER: The "console" unit snaps onto a base plate. The base plate has two mounting options A- Double-sided foam tape. B- A small clamp that slips between the outer shell and the foam liner of the helmet.

I used the clamp to mount the base plate to my Arai XD3 because it seemed more secure than foam tape. No modifications were necessary to my helmet. It does not scratch or leave any permanent marks on my helmet.

Call or write to customer service regarding your specific helmet.

I like my SMH10 a lot.
Will it install and work well on a half helmet?
A shopper on Jan 22, 2014
BEST ANSWER: The honest answer is I don't know. Probably? I only wear full face helmets. I can tell you the SMH10 worked AWESOME for me and my buddy. We love this unit. Sound is clear, loud, even with earplugs in. Range is acceptable, about a mile line of sight. In canyons,'twisty rolling terrain you can lose each other pretty quick. But we ride close mostly and it wasn't an issue at all. So many benefits being able to communicate so effortlessly, on technical backcountry dirt roads, through busy cities while navigating. Really helped us dial in our riding style. Also battery life is superb. Easily got two FULL days of riding talking constantly.

I would suggest calling Sena directly and ask them about installing on open face helmets. If they say it works, go for it. Excellent customer service for a fantastic product
Will I be able to hear the direction commands of my Galaxy S5 phone's GPS?
Elliott G on May 16, 2015
BEST ANSWER: Hi Elliott. I have an iPhone and I have no trouble hearing the GPS commands. I listen to music from it as well. Both through Bluetooth connection. The phone works well also. My side of the conversation is usually 'I'm on the bike. I'll call you when I stop'.

Hope this helps.