Sena SMH-10 Bluetooth Headset Dual Pack
a must have
I was skeptic about these systems after reading in blogs how problematic they are. I took my chances with this one based on customer reviews and I couldn't be happier. Works great, easy to use, easy to install. The only issue right now is getting SIRI to understand me. It is taking some testing but I am getting there, I am being able to make phone calls with reasonable clarity while riding at 85+
May 20, 2013
These work well.
This is the first bluetooth communicator I've used and I like it a lot. The ease of use is appreciated. The features are easily manipulated with gloves on. The quality of sound isn't great...very pitchy with lots of treble like an AM radio station when playing the I Phone music but the ability to listen to music, talk with your buddy on another bike and make and receive phone calls by voice is very nice.
May 20, 2013
Great experience with my first headset
The purchase of the SENA SMH 10 headset is my first so I really don't have anything to compare to. I relied heavily on the Revzilla reviews and recommendations and I was not disappointed. Installation was very easy on my Shoei Neotec and although we are still getting used to the operation of the controls it seems that we have almost mastered most features. So far, very pleased with this purchase.
May 13, 2013
Good product for the price
I wish they could figure out how to hook it up to the BMW K1600 system for BOTH headsets to hear music. The sound quality is good for a pair of small speakers in a helmet that are not resting directly against your ears.
The VOX features do not work well, especially with a 3/4 Helmet (with face shield). They should just allow speaking quickly, but require you to initiate the intercom, then talk, even with Vox. Therefor intercom is "on" or "off".
Overall we are pleased with the product, but it cannot even shine a light on wired systems like our HD Ultra-glides had.
May 13, 2013
Sena Bluetooth headsets are by far the best!
Sena Bluetooth heat sets smh10 are high quality. You will not be disappointed. I had a defective microphone and Sena took care of me. I told the that I had a ride coming up soon and requested for the return to be expedited. About an hour or less after I called Sena, they called me back to confirm my mailing address. They were sending me the replacement piece even though they had not yet received the defective part. They said since the defective part was on its way they wanted to make sure I had my Sena headset working for my up up coming ride.
I didn't understand part of the instructions on pairing two Bluetooth headsets together, but one call to Sena cleared up any confusion. They actually care about helping their customers. They are not just there answering calls. They are sincere and will do all they can. I have spoke to and emailed several employees of Sena throughout this shirt process and they truely tried to get me back on the road with my headset.
You pay a little more for Sena but the customer service is worth it. I know that if I have any problems that I will be taken care of.
May 13, 2013
Best of the best
I let my wife do all the research and this is the one we purchased. Coudn't be happier. Great product - easy install.
May 6, 2013
I had 1 problem that SENA made right.
I bought the dual set. They worked fine, except the plugged-in MP3 player option, the left speaker would cut out intermittently on both headsets. All other functions, set to set Bluetooth, phone to set Bluetooth worked just fine. My father in law also bought a dual set and his work fine. I contacted SENA and they had me send them in for warranty work. I received a new pair. They work 100%. I have received calls over the headset, quality on both ends is fine. Helmet to helmet quality is great. installation was easy on my Shoei GT Air and my wife's Scorpion EXO-1100.
I do recommend these, even after the trouble I had, SENA took care of my issue without any questions or hesitations. I did knock off 1 star just because my first set wasn't 100% operational. I am being fair to SENA, and fair to those reading my review.
Had my FIL not also bought the SENA units, I might have just returned them to REVZILLA as defective, but I really liked them, he did too. So, I gave SENA a fair chance to make it right.
May 3, 2013
Great little device
I've had this headset for a few months now and have used it primarily for its intercom feature when riding with my father.
Pros: The range is terrific and the clarity is definitely there. It's incredibly easy to install and use. I've paired the device with my Samsung Galaxy SIII to listen to music and it truthfully couldn't have been easier.
Cons: I wish it was a little cheaper - it's difficult trying to talk my buddies into getting a headset at this price range. And the only other complaint I could have is that while the clarity is good, I wish it could go just a little louder. I'm using it in a Scorpion EXO-500 helmet and the wind noise at about 60mph can drown out the other person a bit.
May 1, 2013