Cardo Scala Rider G9x Powerset
Great... when they work. But most of the time frustrating.
I've been using a G9X Powerset for a year now and I can only say I curse them more than I enjoy. Proper operation is random, and we spend so much time disconnecting and re-pairing, turning them off and back on again, etc, that my girlfriend and I cringe when we start them up before a ride.
I'm tech savvy, and keep them updated online with firmware and software upgrades. Three times I have called tech support, and get the same guy each time - very unhelpful.
The voice command function would be good, but almost any sound in the helmet triggers the "Radio On" command and you have to scream "Radio Off" multiple times for it to finally disconnect. Always fun in parking lots with people around. According to tech support the only way to solve the issue is to completely disable Voice Command features as there is no way to disable radio.
Overall, it feels like Cardo tried to cram as many bell and whistle features into the unit as possible for marketing purposes, rather than keep it reasonably simple and reliable. At the Dallas Motorcycle show I talked to one of the reps and he admitted he has to turn off and re-pair frequently, as well as wait long times for the units to connect.
Having spent $500 on them, I've wanted to love them and tried to make them work but have found them to be frustrating in actual use. Next time I'll try Sena.
October 21, 2015
Love these, Easy to use from device. Easier to configure from computer. Great sound clarity, blue-tooth pairing completely painless, wireless is incredible and I do get approx 1/2 mile (with antenna up - slightly less if I forget to put it up...)
Sound is good and clear even at speed although at 70 mph with 3/4 helmet, road noise is getting loud... Still works though.
VOX feature is good, but does not always get the commands due to similar sounds i.e music on/intercom... Learning to speak more clearly - a non issue.
AGC works very well as do button functions.
Using clamp on helmet mount on Shoei J Cruise - great.
Sticky pads for boom mic okay, but the mount point is fabric which is compressed during donning and doffing helmet. This "un-sticks" the velcro mounting pads...
They offer replacements though and I have free initial replacements and also bought more just-in-case...
Going to try second install with the included fixed mic and sticky helmet mount on Shoei Multitec helmet.
October 1, 2015
Makes riding very enjoyable with a passenger and music and radio make it even better.
The Scala G9 is a very capable intercom with Bluetooth, radio and music. Not the easiest to learn to operate, but once learned, it is very enjoyable to use.
September 28, 2015
My Sena SMH-10 boom mic went out while at Sturgis. My wife and I were heading to Yellowstone the next day and needed bike-to-bike communications for the trip through Red Lodge and on the Beartooth Hwy to Yellowstone. No one in the area had Sena products. Purchased a Scala Rider G-9X Powerset. Totally disappointed in sound level & quality. Great difficulty communicating. VOX ineffective. FM radios kept coming on randomly on both our systems. We both found the Scala Riders to be such awful products that I am ordering the Sena 20S Dual Pack to replace the Scala Rider G-9X Powerset. Will order a new SMH-10 mount with boom mic and move the older SMH-10s to our half helmets. Don't know what I will do with the Scal Rider G9X Powerset...but it is an extremely inferior product.
August 21, 2015
Recommended, but also frustrated
I am again awaiting the return of my G9X set from Scala. I purchased the set in 08/2013 while at Sturgis. I use it mainly for Bluetooth function to my iPod. That seems to work well. My partner how ever has not used his much. When he does it seems like there has always been issues with a lot of static and cutting out when we try communicating on the bikes. I had returned the complete set a year ago for the same issue. I have also returned two of the boom mounts for speaker issues. I do wish that some explanation of the issue found would come back from Scala when they return or replace the unit that was having a problem. I usually just get a replacement part with no information at all. I have not given up on the set as yet as I had a 2 year warranty. This last return was scheduled just days before the warranty ran out. I am hoping for resolution to the static issue we have experienced the better part of two years. On the plus side I have had a lot of success with the VOX activation when bluetoothed to my iPod. I do get irritated some times when I happen to say something with the microphone too close to my lips then have things like the radio turn on or music turn off so found that after a command it's best to move the mic out of the way. I would most likely not encourage my friends to purchase this unit but I will most likely continue to use it for music at this point but unless communication quality between the two units improves greatly I doubt that I will be chatting much with my guy while riding.
August 17, 2015
DO NOT Purchase
Couldn't be more disappointed and aggravated with a product. Complicated instructions, poor sound quality, and stopped working in just over a year.
These are advertised to have tons of features, but good luck figuring out how to take advantage of them. Barely even a pamphlet for instructions, and most of what's written is in foreign language. Total frustration trying to figure out anything beyond Bluetooth pairing. Which, by-the-way, completely stopped working in just over a year.
As far as sound quality, think cheapest of cheap headphones. For the price I expected hi-fidelity sound, or at the very least medium quality sound. These, unfortunately, have the worse sound quality imaginable. And the right speaker in one headset quit working altogether about a year after purchase.
I like the idea of having communication with other riders, but after this experience I'm afraid it's just a gimmick. Cardo or Scala or whatever the name is was supposedly best of the best when we purchased the G9x (which was supposedly the top dog). Unfortunately, there isn't one positive thing I can say about this product. Calling it junk is a compliment!
August 8, 2015
Have really enjoyed our G9x headsets. I really like being able to listen to music from my Ipod or phone through the headset.The voice command system is wonderful, love this hands free feature. Cardo makes an excellent product, we have the G4 headsets and upgraded to the G9x for the voice command feature and the music options.
July 27, 2015
I've just started to use it, on short trips and every day, and it has achived almost every expectation. The installation was a bit harder on my Arai Full Face Helmet, but once I got it done, the G9x fitted perfect. The only downside was that I had to send one unit back to the manufacturer because it never turned on. But the checked it and are in the process of sending a new one.
I would recomend it!
July 27, 2015