Xena XX-14 Disc Lock with Alarm
Alarm is not up to par
I bought this lock to take on long trips. I tested this lock in and around town for a couple months before my first long trip to see how the alarm would function.
First of all the lock looks and feels solid and is what I was looking for in a lock. Second, the first time I used it, it performed flawlessly. So great, I thought. The second and third times the lock gave a false alarm, one when I was walking from my bike to a store. False alarms continued intermittently during the couple months of testing. This got to be annoying, so I removed the alarm piece.
I've used this lock on my long trips with the alarm removed. It's a very expensive non-alarm lock to be sure.
September 29, 2014
Good, but with some negatives.
The lock appears to be heavy duty and durable. Alarm goes off if I put in on directly after riding on a hot day. Not sure if it is the heat from the disc giving a false movement to the senor, but it is rather annoying that I can't put the lock on right away after riding.
Also, the battery died after 2 months. I contacted the company asking for a replacement since it didn't last anywhere near the 8 months listed in the manual, but they never responded. Thankfully the battery was cheap and easy to replace.
September 2, 2014
Constant false alarms & terrible after sales support
I bought one of these three years ago. Within a few months there were so many false alarms I had to take it back and exchange it, despite trying the suggested fixes on the Xena website. The second one lasted till just out of warranty and the same issues started. Many emails were sent to Xena through their support contacts, almost of these never got a reply. Eventually a reply from their marketing manager who promised to send out new parts which never arrived, and he has ignored three emails since then. False alarms are reported by many on the motorbike forums so I am just one of many. I am suprised that Xena does not respond to emails asking for help!
August 14, 2014
Good lock. Poor alarm.
When I first received my lock in the mail I was initially impressed with its weight and apparent durability. The product installed easily and it was simple to engage the alarm function. However, after the first month of use the alarm mechanism has already broken. The alarm portion of this product is a plastic device which clips into the durable metal housing. The plastic clip which holds the alarm into the metal housing has already broken and it does not sit in place and causes false alarms. Now I can only use this product as a regular disc-lock sans the alarm function for which I originally purchased it for.
July 28, 2014
Excellent Combination Protection Device
Solid constructed, reliable and movement sensible.
Make sure if you also use a motorcycle cover, you install the disc lock last, because any minor movement that it might feel, will trigger the alarm.
September 6, 2014
Alarm module very loose.
The lock looks great, and will probably be a good theft deterrent, but the alarm module was so loose that it would constantly activate when off the bike (sensor would come out of alignment with the mirror, thereby setting it off). Ended up removing it and using just the lock. Too bad; seemed like a good idea. I really hate futzing with returning things with the chance that the new one will be just as bad. A little miffed...
July 21, 2014
Overall good item
Overall the lock is good (certainly better than nothing) for security. It does, however, have its flaws. I've replaced the alarm module twice already due to failure (if you contact Xena they will send you a free replacement). If it fails again I might remove it permanently. Also, by fail I mean the alarm goes off on its own, for no reason and at random times.
Other than the alarm, the rest of the unit is quality. Sometimes opening/closing the lock can be tedious, which I believe is due to the double locking mechanism. Also, as others have mentioned the lock does not fit on the rear disc. Removing the front wheel is much easier than the rear; if the option was available you would want to place the lock on the rear disc.
Again, overall this is a good enough cheap alternative to a full security system.
July 20, 2014
Great lock and customer service!
When I originally received this lock, the alarm didn't work. So i returned it for an exchange. Everything went well. The staff were very helpful and I received my new lock within days. The lock does everything as advertised. Nice and loud when tampered with. I work a lot of OT and had a my helmet stolen when my bike was parked in a parking garage for a long period of time. Now, I'm at ease knowing that I have a great disk lock on my new 2014 Victory. Thank you!
....and I also purshased a helmet lock after that incident.
June 24, 2014