Xena XX-14 Disc Lock with Alarm
PIECE OF GARBAGE!!!
Just bought a used 2007 Suzuki GSX-R750 and wanted to do all I can to deter would be thieves. Saw mixed reviews of the Xena disc lock. Took the chance and bought it. Have used it for 3 days. First 2 days seemed great. Day 3 = useless. It was fine until I left work. Put it in the storage compartment and it went off the whole time I was riding. Didn't matter if I had the lock up or down. Went to a friends house and almost couldn't even use it because it wouldn't stop going off. Finally got it to stop and secured my bike. Came out 3 hours later and people said it had been going off the whole time. And it continued to go off for the 30+ minute ride home. Got home and couldn't get it to stop going off. Took the battery out. Now I have hundred dollar disc lock that doesn't do what it's advertised to do. Would have been better off using the traditional disc lock and saving my money. Totally DO NOT recommend this product.
April 11, 2015
Thing is loud!
I bought this for road trips as I have a garage, so I haven't really had to use it much. I have put it on and had someone move it while I was in the house and I could easily hear it going off.
February 23, 2015
Buggy alarm module, worse customer service.
The lock I bought I've had for about 6 months now.
The alarm module goes off all the time, when it shouldn't.
The lock cylinder sticks when trying to unlock often causing me to set off the alarm when trying to take it off (I've tried lubricating it as well to no avail)
I've contacted XENA customer support 3 times. They replied 2 of those three times claiming to be sending me a replacement alarm module. Its been 6 months. Still not resolved.
If you buy a XENA lock (which I won't recommend) at least don't get one with an alarm. It will cause more trouble than its worth.
February 17, 2015
Great security option
I've had the XX14 for almost 2 years, which I've used on an R6S and an FZ6. The battery is finally starting to go, but the lock still arms and gives warning beeps, it just doesn't have the juice to give the 15 second alarm. Not bad for 2 years of daily use on the same tiny battery. I'll replace the battery this weekend and I see no reason why this thing won't give me another two years of solid reliability--it's absolutely bullet proof and a must-have for anyone parking their bike outside of a secured area.
-Small enough to pack under the seat
-Kind of Pricey
-Takes practice to avoid false alarms when engaging/disengaging
-Not brightly colored enough to act as a visual deterrent
November 14, 2014
This lock is strong and loud. It's not so sensitive so as to be triggering all the time, but is sensitive enough to start screaming when it's supposed to. You may want to practice putting it on and taking it off a couple of times. If you don't get it off smoothly, the alarm will trigger, because it thinks you're stealing the bike. Your ears will definitely ring if this happens.
Fits well on a 2014 Triumph Daytona.
November 10, 2014
Alarm is not up to par
I bought this lock to take on long trips. I tested this lock in and around town for a couple months before my first long trip to see how the alarm would function.
First of all the lock looks and feels solid and is what I was looking for in a lock. Second, the first time I used it, it performed flawlessly. So great, I thought. The second and third times the lock gave a false alarm, one when I was walking from my bike to a store. False alarms continued intermittently during the couple months of testing. This got to be annoying, so I removed the alarm piece.
I've used this lock on my long trips with the alarm removed. It's a very expensive non-alarm lock to be sure.
September 29, 2014
Good, but with some negatives.
The lock appears to be heavy duty and durable. Alarm goes off if I put in on directly after riding on a hot day. Not sure if it is the heat from the disc giving a false movement to the senor, but it is rather annoying that I can't put the lock on right away after riding.
Also, the battery died after 2 months. I contacted the company asking for a replacement since it didn't last anywhere near the 8 months listed in the manual, but they never responded. Thankfully the battery was cheap and easy to replace.
September 2, 2014
Constant false alarms & terrible after sales support
I bought one of these three years ago. Within a few months there were so many false alarms I had to take it back and exchange it, despite trying the suggested fixes on the Xena website. The second one lasted till just out of warranty and the same issues started. Many emails were sent to Xena through their support contacts, almost of these never got a reply. Eventually a reply from their marketing manager who promised to send out new parts which never arrived, and he has ignored three emails since then. False alarms are reported by many on the motorbike forums so I am just one of many. I am suprised that Xena does not respond to emails asking for help!
August 14, 2014