Sena SMH10R Bluetooth Headset - Dual Pack
Communications with Passenger
It was easy to install on both helmets. Operation takes a little bit to get use to...tap, tap..tap...etc. I had some serious feedback and it hurt my ears...the wife never had this in her helmet. I changed settings, did an update for both, it got better...but ever once in awhile I would get horrible feed back through my helmet speakers. I would get noise (wind) through my speakers when I was talking to my wife. We figured out it was the wind coming up under her chin...but one would of thought with the wind sock on the boom mike this would not happen. We are still playing with the system, we will found out more when we go to Colorado for eight days to really test these out.
June 24, 2016
sound quality was my biggest dislike.
The sound quality was my biggest problem, maybe it's because I ride an HD and have loud pipes. I have a Bell full face helmet and have had other comm devices and the wife and I could hear each other just fine. Even at max DB on this device it was difficult to hear my music from my iphone, so I didn't play it or bother answering my calls while riding because I couldn't hear the other person clearly.
June 21, 2016
I love it.
This is a great Bluetooth headset for my modular helmet. It was very easy to install. I was new to Bluetooth and it was very easy to get matched to my phone. It is easy to adjust and use while riding.
June 21, 2016
Streamlined, low profile and adaptable mounting options. Fit OK into an HJC modular helmet, the cables are thin so need the be careful with routing... The battery cable is suspect, so ensure to use the retainer provided. Earpiece pads are provided... Ended up not using as they put tootmuch pressure on the ears. Sound quality is just OK ...don't expect low end / base. Setup went OK...paired with phone right away, and Bluetooth intercom worked after figuring out the setup sequence. There are alot of options/features in this unit, somewhat intuitive to use ... But a little difficult to access controls with a gloved hand, and have yet to figure out the VOX controls. Looks like I'll need to keep on tinkering.
June 8, 2016
Microphone broke 1st day of usage on a 11 day trip
I bought the pair so that my passenger and I could communicate during our 11 day trip. As soon as we hit the road we could not hear each other at riding speed. So I tried to reposition the boomless mic. In the process the velcro ripped off because it's cheaply made. The mic now dangled and then broke. Day one of 11 and we're back to shouting at each other through the full face helmets.
I called Sena to see if they could help... the customer service rep not only was clueless, but asked for all this information I did not have on the road. Sena said they cannot express ship and it would take 2 weeks for a replacement. I called several motorcycle shops along the road and none carried Sena gear. I was extremely disappointed in this purchase as it was unable to perform its most basic function: intercom.
May 31, 2016
This Product SUCKS!
Bought this almost 2 years ago. Product never really worked properly. Very poor reception. After trying to update the firmware, the battery apparently went bad. I switched to other battery pack(now at this point I do not have intercom capability for a passenger) and it worked for a while with even worse reception in headset. Today I tried to update the firmware on last battery pack hoping to get better reception and THAT battery went dead in the process of updating the firmware and I have NO capability to answer phone AT ALL. This epitomizes the mediocrity that this country has come to embrace. Of course the warranty is out and I am just screwed Sena gets my middle finger for sure!!!!!!!!
May 21, 2016
Solid Communication Module
Solid communication module. It does take some time to get used to how to operate it but you do get used to it. I mostly use it for music and talking to my passenger. It does a good job on most days. Sometimes the music does cut out and i have to restart the module but other than that no major complaints.
I went with this one over the 20s because it was more aerodynamic and i happy with my choice. I wish it did have sena app support but you can't win them all.
May 3, 2016
Exactly as Reviewed
There's tons of reviews and outlines for this product all over the internet. They are not sugar-coating when they say this product is excellent and extremely easy to install/operate.
May 3, 2016