Sena SMH10R Bluetooth Headset
Great product, installation took about 30 minutes on a SHOEI RF-1100 helmet. Only complaint is the speakers could be a better quality, but they work great for music and talking but at high speeds they start to have issues with the louder volumes.
November 17, 2015
Sena has zero customer support
I bought the 10R specifically because the battery disconnects...I figured we could just have that on the dashboard of our van (we trailer the bike on vacations) vice the whole freakin helmets. But no, it requires a proprietary adapter to connect to a micro USB; and you have to buy a spare battery for $30 to get the adapter. Why they don't just provide the adapter (couldn't cost them more than 10 cents) with the headset is beyond me.
I'd ask them about that, but their customer support line is a scam. No response to emails, no response to callback request, and no response to voicemail for 3 days. And you'll never get through to a rep, because they're all busy and it just rings until they hang up on you.
November 4, 2015
I'm a novice (Hate this word) motorcyclist and will probably be "under-qualified" to write a revue about this item, however...
The sound quality is great, and this headset makes riding so much more enjoyable. at the right volume setting I can hear both the revs and the music (the traffic sounds fade out, which is both good and bad). the controls are not the easiest when wearing gloves, but it's manageable.
I,m amazed by the sound quality (I know the difference between overpriced beats and a good pair of under-priced audiotechnica headphones). Given the size, the wire gauge and the application these are awesome.
I've connected the headset to my iPhone 6+and it works fine. I can't get it to work with HEY SIRI no matter what I do.
I have a battery pack in my pocket that charges the phone, which is a requirement for HEY SIRI.
Has anyone been able to get HEY SIRI to work?
November 3, 2015
Great addition to the helmet!
It has been great having this headset in my helmet. The sound quality is surprisingly good for the small speakers. Not audiophile quality, but still pretty good. It gets loud too. I always wear earplugs when I ride, and I can hear just fine. It actually sounds better with earplugs in than without. The controls aren't bad to use either. I haven't had trouble finding the buttons, even with my winter gloves on. I really like that it is low-profile and doesn't stick out on my helmet. That's the main reason I went with the 10R instead of the regular 10.
October 27, 2015
A must if you have to stay connected
I purchased this Sena because I have a career that requires i answer the phone whenever it ring. Without this product I would never get to ride. The SMH10R works great. I have spoken to people while doing 75 mph on the highway with no problems. Playing music works great. It get plenty loud however lacks bass. I have yet to use the intercom feature.
October 26, 2015
Won't pair with Galaxy S6
This product broke during install, I repaired it myself by resoldering the broken speaker wires that were sheared off when the entire plastic ring surrounding the speaker came off while trying to remove it from the velcro.
After that it worked well although I only used it for music, it is not loud. The featurs to me were confusing to use and it never allowed me to voice activate anything.
It sells itself as a slim design but then you have to factor in the battery, and all the cables you have to route. I found myself constantly checking to ensure the battery was inside it's holder as it liked to pop free.
It is waterproof at least in the western washington winters. It has a pretty good battery life.
I installed it in about an hour on a kestrel Lazer helmet. Not counting the broken speaker fix.
October 10, 2015
Simple and to the point.
Installation was a bit of a project, but I like projects. Not rocket science to use and link up to phone and one other rider was a breeze. Fidelity… no. For the money and universal appeal, go for it.
October 5, 2015
Great product and easy to use. The best part is the possibility of connecting my earbud instead of the speakers, this is a great feature.
I highly recommend it!
October 2, 2015