Sena 20S Bluetooth Headset - Dual Pack
My wife had been commenting on spotty connections on the hard-wired J&M units in our Arai RX-Qs wired into the Goldwing system. She also didn't like having to listen to music at the volume I would choose. Bought the dual pack but had one unit that would start buzzing loudly after listening to music for about two minutes. Tried it with the other set of speakers and helmet mount that was not installed in a helmet. Same results, so unpaired from my phone and paired to my wife's phone with same results. Sena sent complete new single unit set. Very little testing so far, but both are paired to phones and to each other for intercom. Look forward to trying all the features, even if it is sitting in the living room with the helmets on looking at snow outside. I hope to update this review with better ratings, but so far the only high point is the volume and quality of sound.
March 2, 2015
I bought a set to be able to talk to my passengers and for use with a gopro. The clarity at which it picks up sounds is great, even running down the road at 60 MPH the person talking to me over the phone could hear me easily. The complaint would be the left speaker after three weeks of use is starting to have a cracking sound to it.
February 21, 2015
Works best for Helmet to Helmet Communications
One unit is very sensitive to wind, often prompting me to "say a command", then not recognizing the command, prompting me three times before cancelling itself.
The Helmet clamps on both units failed early on. The spring mechanism that locks the unit to the clamp became in operable. One unit is "stuck" on the clamp, the other unit will not lock in place, causing inconsistent contact between the clamp and the unit. I did get a RMA # from Sena and sent both units back for replacement. The support from Sena to date has been very good. I hope the replacement units function better.
Phone conversations are challenging. The caller on the other end often has trouble understanding me. I ride a Goldwing with a good size wind screen and a full face helmet, but still for what ever reason the caller has trouble hearing me clearly.
The rider to rider communication if very good, very clear for both riders. Pairing was easy. Tapping in and out of conversations is easy and convenient.
I only use my unit with one other rider, as such I haven't found much use for the Sena App.
February 18, 2015
I have had the Scala and one of them went bouncing down the road. Scala said "Sorry" we don't cover that, we don't repair them, nor do we offer you a discount on another one. I said OK, I'll go try Sena. I am ecstatic. It works so much easier and the sound clarity is tremendously better. Revzilla was easy to order from, great price, the shipping information was sent quickly and it arrived on time..
February 16, 2015
Much better than expected
I was doubtful at first due to all the forum discussions regarding poor build quality, but sena has really turned it around in the past couple of months. For the dual set i received, the speakers were fantastic. Sound clarity and bass are great up to 65 mph in my schuberth c3 pro. The large jog dial is easy to use. VOX are simple and easily recognized. FM reception is actually as good as my alpine car stereo ( I'm located in socal LA area). Installation on my c3 pro was actually really easy(with the sticky mount) despite some people saying it doesn't really fit. Noise cancellation is as good as all the other reviews claim. My roommate called me the first day I had this and thought i was calling him from an empty room. This unit has definitely changed my riding experience.
Special shout out to Revzilla getting this to my door steps the day after i ordered it!! Awesome service as always!
February 2, 2015
Changes the riding experience completely around
I don't know why it took me this long to look into getting communicators. I guess I felt it was just hype. I won't talk about how great sounding this set is or how multifunctional this is... and it definitely is multifunctional. You can get that information from the tons of reviews on this site and others.
I'll just speak of the install of this set on a helmet that does not have a lip that will fit the base clamp. I use a Nolan N44, this has a very thick base that would not accommodate the clamp. The Sena 20S will happily install via double-sided tape. So far, I haven't had any issues with this type of install. I'm glad this worked out because I knew the clamp would not fit.
So grateful to Sena for including so many accessories with the unit. The different mics, car charger and extra foam pads are all welcome and appreciated.
I look forward to using this as much as possible, even when not in a group ride, the FM radio functions are awesome.
January 19, 2015
Will recommend to others ! There products are top of the line . There tec . people are quit helpful
January 5, 2015
Installation not very flexible
Of three helmets we've tried, it has only installed easily on one. The others were more cumbersome. Clarity is good. Dial can hit the collar on your jacket and turn it off or volume down.
December 28, 2014