Sena 20S Bluetooth Headset - Dual Pack
Lives up to my expectations in a Sena product.
The settings on the 20s are very important. If it's not set up correctly, the volume will seem low when listening to music with the intercom engaged. Getting the settings correct will take care of that issue. I love the voice commands, low profile and ease of use. Highly recommend it.
July 22, 2014
Sena 20's dual
So far so good. I've used it for commute. Music sounds nice. Ease to install,and download was fast. I like it so far. Haven't used the intercom yet. Going to the BMW rally this weekend. Will try it then. A bit pricy thought.
July 21, 2014
We were both pleasantly surprised by its clarity and ease of use. My husband is a tech savvy and loves all the features. Being able to update via USB is especially nice. I'm still learning everything. Distance between the two is incredible! It works well with his Garmin and our iphones. We've had it a couple of weeks and have ridden over 500 miles using them. No disappointments here. They are great devices. Great for two.
July 14, 2014
OK but definitely not a home run
Well, after waiting for months for the latest and greatest from Sena, the 20S dual pack I had ordered finally arrived. Having bought the Sena 20S based on the raving reviews of the 10 from some of my riding buddies, I expected this model to be even better. If it is, then I need to educate my buds on their ratings of the older model.
First, the good news: I have used another bluetooth headset brand for years and found it just a bit awkward to operate with gloves on, erratic in how it pairs, etc. Hands down, the Sena 20S is much simpler in that regard. Plus, Sena seems to have its act together in how the 20S integrates with its own app and website updates. Good marks there.
Installation was a snap as well, though my experience is that most headsets now are relatively simple to install. However, the inclusion of various alternative microphones, cables for hardwiring your MP3 player if you want, cig lighter USB chargers, etc. was pretty impressive.
The manual is pretty good and the operation is fairly simple for basic things. It's just a matter of remembering what to push and turn and when (but see below). However, when you start to go beyond just connecting to your phone/MP3 player and get into multiple devices/communicators and wanting to switch between them or adjust volume, select FM station, change tracks on your MP3 player, etc., things get a little less stellar.
My major complaints are with (a) sound clarity, and (b) the operation of the jog dial. As to sound clarity, I really expected better quality and volume based on the marketing/sales materials. I found both severely lacking. Hopefully I will be able to find a compromise between helmets, ear plugs, speaker locations, and devices that will work better than what I have experienced so far. However, I currently have the 20S mounted in my quietest Shoei and have found both volume and clarity to be marginal. My other headset was much better in these areas.
As to the jog dial, you need to know that there are a number of combinations you will have to commit to memory in order to switch tasks, etc. Push, turn, push and turn, push for 2 seconds, push for 3 seconds, push for x seconds then turn, and other combinations will get you different devices, battery state, answer the phone, advance to the next tune, change to FM, etc. That is all OK - it may just take a while to remember all that. Don't screw up the combination or you may find yourself in never never land and have to restart the headset just to get back to ground zero so you can start over. Also, besides needing to know the right combination to use from a variety of combinations available, I found the jog dial very sensitive on some of these matters and knowing when to release and when to keep pressing is a bit confusing if not downright frustrating.
I haven't given up on it yet - I still have a week to decide whether to keep it or not - but for almost $500 for the pair I am not convinced yet.
July 14, 2014
Lots of Bugs
The 20s has potential, but the software is full of bugs. Sena is working hard to get firmware updates out to fix them. Currently there are pairing issues with non 20s headsets. They are not staying paired together. The 20s does not work with Sena's GoPro Bluetooth Backpack (gp10). And the radio reception is horrible. However the audio quality is good. There are to many bugs to list off, but hopefully they will all be fixed soon.
July 6, 2014
Not sure yet about duribility but it really is an amazing product
I am comparing this to my previous product the scala g4. The sound quality is a big improvement but the added features and the ease of use make this product much better in my opinion.
-The ability to remove the speakers and use my own ear buds is a nice feature
- Making calls is easy and crystal clear even at speed.
- Best of all is the magical little button that allows you to mute your music and amplify everything around you. Really convenient. (Just don't roar off with leaving it on..its loud)
- Intercom is easy and clear
June 30, 2014