Sena 20S Bluetooth Headset - Dual Pack
A great way to communicate
I did a lot of research prior to this purchase trying to find the best way to have bike to bike communications. I watched the videos that Sena posted online on how to properly install and remove the unit from a helmet. So I felt confident in this purchase. I was surprised to see how much stuff came with the units. Car chargers, usb chargers, 2 different microphone setups.
The first thing I did when I took these out of the package was to do the software upgrade which took minutes. Installing them in our helmets was super easy. Pairing them with my phone and my GPS again took seconds. Time for the road test.
I couldn't believe the clarity of these units. I heard my husband loud and clear and he was using a half helmet. There was no wind noise whatsoever which totally surprised me. I had music playing through the headsets and as my husband would talk the music lowered so I could clearly hear him. The GPS instructions were clear as can be.
I tried to pair my 20s with a non-Sena headset (scala g9) but couldn't get them to pair, but I was able to use my 20s to call my friend with the scala then I patched her into the intercom conversation with my husband and that worked perfectly.
Just recently we took an overnight trip and used these all day for both days. We had the intercom and music on the whole time and the units worked great. I am very happy with this purchase.
November 10, 2014
At first, I thought the music was not loud enough. I soon realized the music volume on my phone was set too low. Now we're rockin!
November 10, 2014
Amazing range! Excellent battery life. Great sound except for phone function which seems to play at a lower volume than everything else.
November 3, 2014
It was very easy to install and use.
It was a great deal.
October 27, 2014
Better sound than ever
I bought this product just in time to do a 2800 mile adventure ride with my buddies. Three of us have the new 20, and the other two had model 10's. My old headset was a Scala Q2, so I was looking forward to better sound and being able to bluetooth music and GPS routings from my phone. The 20 didn't disappoint. It did this perfectly. The FM signal reception wasn't much better than my old headset. I guess these things just don't have a very good antenna, because I would lose signal not far from town.
Our group was really looking forward to being able to talk to each other as we rode. Getting all the headsets linked up proved to be a royal PITA. And, that's with two engineers in the group! Once we were successful, it was hard to keep everyone in the loop. If a guy got a phone call or dropped off for any reason, it seemed to muck up the whole works. Not only would we lose him, we lost others too. And, if we all wanted to get everyone back together, it was a regimented process at best - and frustrating at worst.
If you are only going to talk to one other person, that's easy and reliable. And the clarity and distance was good. Line of sight is imperative though. If I could see the guy, I was capable of 1/4-1/2 mile clear speech. If I couldn't see him, I could lose him in 100 yards.
Other good features - great battery life. We rode 6-8 hour days. I could go all day, and there were a few times I forgot to charge it and still almost made the second day before it conked out. However, when it tells you that you have a low battery (a little voice will tell you), you have less than 5 minutes until it is dead. Happened to me on a couple of occasions.
I also like the controls. Much better than the old Scala. The voice control was really nice, too. I could start and stop my music without taking my hands off the bars.
I've still got lots to learn about this thing, and I would recommend it to others. I just wish a few things worked smoother and didn't require me to get the manual out as often for help.
October 21, 2014
This product has great features
Love the product but Little hard to figure out how to use all features.
October 20, 2014
For reference, I upgraded from Scala Rider Q2.
Love the features on the Sena 20S. To be brief I'll use bullet points!
Excellent noise/volume level
All mounting options included
Got rid of all of the wires for all audio - music/gps/phone/radio
Jog wheel is awesome
Bluetooth 4.0 and multi-tasking are a must have
An actual usable built in FM radio - good reception - easy to tune
Smart phone app is fantastic
Voice responses are a nice feature
Sometimes volume adjustments don't save - minor
'Tap' for voice command seldom works - don't need it anyway
Voice commands don't work
Not cheap, but I spent same on inferior technology 5 yrs ago
Just used it on a 1500 mile trip. I'd buy it again in a heartbeat
October 14, 2014
Sena 20S compared to Cardo G9
I have had 2 years of frustration with 3 Cardo G9’s. I decided to get 2 Sena 20S to start with.
I am on Firmware 1.2
I only have about 4 hours of riding with the 20S.
It is much easier to understand the other rider with the 20S than the G9.
The G9 would disconnect for 5 or 10 minutes then the other rider would be back. The 20S we could talk to each other the whole ride.
When my Zumo 660 would talk it would cut out talking to the other rider for sometimes 10 minutes. Cardo tech support said it is a Garmin GPS issue. With the 20S I can talk to the other rider while the GPS is talking.
I was connected to the GPS and the other rider all day. The other rider was listening to Pandora and talking to me for the whole ride.
After owning the G9 for 2 years we are impressed with the 20S.
Sena tech support was worthless on some questions I had setting them up. 7 days to get any response. Then the response was no help.
Revzilla support was great.
October 14, 2014