Sena 20S Bluetooth Headset - Dual Pack
Love it so far.
This made our rides more pleasurable. My wife and I can communicate much easier.
October 5, 2015
One amazing coms headset!
Right out of the box these two Sena 20s's came very well packaged and was already set up for use. The sound quality is actually better than I was expecting to get while out riding on the highway. Just wish I could hear more bass for some songs. The two Sena's pair very easy and can be synced with the app. The Sena can hold up in heavy rain and still work, I only rode for 20 minutes then dried it off with a paper towel and never had any issues. With all the features this device can do, I have to say it is worth the expense and it makes riding more enjoyable to have the easy of communication.
September 24, 2015
great features, unable to make it cooperate as it should
Having never used a helmet communication device before, I was very excited about this. I bought the dual pack specifically so I could use my gps, phone, listen to music and communicate with my wife on the back. It was very easy to install and set up. I have had intermittent luck with these units as it randomly drops the music and communication. I drop comm with other riders in my group as well. After about the first month, I cannot get the voice activation to work at all. I called SENA a while back and, while they were helpful in telling me that it should work fine, it is not. I'm trying to search the message boards for help. Seems to work pretty well if it's just me, though it still drops the music occasionally. It's better than nothing but extremely frustrating.
September 21, 2015
Major improvement in bluetooth communications
Have used G4 Cardo units for over 4 years they were good for first generation units. The Sena units have many improved features such as once they intercom is activated if you don't talk for a few seconds it returns to music, but you can still communicate within only 1-2 seconds. My wife and I use them on long trips especially in large cities to communcate bike to bike. Sound is very good. Have read complaints about the FM radio, but the range is about the same a the G4. About 20-30 miles for FM radio which is good considering the small size of the unit. Had a problem with one of the clamp units, but Sena replaced it within one week. Overall the features are great, and we are still learning.
September 13, 2015
I'm finally not getting lost anymore.
Gone are the days of me trying to memorize how to get places and also forgetting a step. Or even the best way taping the directions to my tank lol. This changed my world. I can listen to music, directions. And occasionally talk to other people. Not going to lie though if I really wanted to talk to other people I would have taken a car. But sometimes when I need gas it helps.
The sound is pretty good. I have only tried it in a bell bullit helmet so it is hard to hear on the highway when you are going fast. My helmet isn't the quietest of helmets so that could be why.
It also connects easy to my phone. And the controls are pretty simple.
My main issue with this, and this may only be with my helmet or the fact that I am petite but the device sits well below the bottom of my helmet and sometimes drags on my jacket and makes it difficult for me to turn my head to the left. My friend has a different brand and nothing on hers sits below the helmet so hers looks so much more comfortable, but hers also doesn't have a lot of features. Because it rubs my jacket the black finish is wearing off a bit already too. So it kind of looks old already.
My second gripe. Which I need to contact the company about is my microphone is cracked. Again I'm hoping this isn't an issue with my helmet choice. The bell bullit doesn't have any padding at the chin bar, so I guess maybe that is why. When i put the foam on it, it got uncomfortably in the way though so I am not sure how to remedy that. I don't want to stick the little mic on the inside because I have a vent there and there isn't really a good place to stick it.
I like how the battery level is shown in my phone so I know how charged it is. But the problem is. I can't always look at my phone. This doesn't give you a lot of warning about a low battery. Maybe 5 minutes tops before it completely turns of. It's polite though and says good bye though. So at least I know that I need to pull over after that and plug it in my portable charger but I do wish there was a little more notice. Like on my iPhone it pops up with a 20% battery left.
September 7, 2015
Changed Riding Experience
I ordered this set for my boyfriend and I and it has dramatically improved our riding experience. The range is mostly line of sight, and in straight open areas, maybe a half mile or 3/4 mile. The ease of use (touch) also results in accidental voice activation from wind, bugs, or fringe. We continue to seek the optimal setting to hear both the music and intercom without blasting one over the other. I found that my music audio setting needs to be set on the phone to maximum to hear it over the intercom. My voice commands are usually not recognized to make outgoing phone calls, and if it does, I have to try it repeatedly. I wear a full-face helmet so I wouldn't expect the mic to have any problems picking up my voice. My boyfriend rides with a half-helmet, and when we are on intercom, I always pick up wind noise that sounds like static in the background with my music. I have plugged in earbuds because it seems the speakers inserted into my helmet are too far away for me to pick up the full range of treble and bass to make listening to music enjoyable. Battery life is good- it lasts a full-day of riding and it charges quickly. We started charging it at fuel stops to get us through the especially long days. The app allows quick and easy changes to the settings and the instruction manual is also available for quick reference through the app. Overall, we are very happy with the product and would like to purchase an additional system to have on hand for another rider to borrow when riding with friends. I am looking at the remote to attach to our handlebars- while the system has easy to use jog dials and buttons, I think having the controls on the handlebar will make it safer to operate.
September 2, 2015
one of the devices is faulty
one of the two devices that come in the package is not functioning properly at all.
_Not pairing with other Sena headsets or any other manufacturer headset
_Voice command not working
_motion sensor not working
_Voice confirmation note not working (Hello, Good bye, headset pairing, phone pairing, phone connected, media connected, etc)
August 31, 2015
I upgraded from an SMH10 to the 20S. I liked the simplicity of the SMH10 and the fact that it worked. I also liked the compact nature of the unit and the simple buttons and jog wheel. I love the fact that the firmware is upgradeable. I like the 20S for the same reasons. The 20S is backward compatible so I can loan my SMH10 to fellow riders. On a recent trip, I was able to speak to a fellow rider as if we were in the same room. When we added a third rider there was some degradation, but still it was clear and helped us keep our group together. A cool feature is that when a rider goes out of range, they automatically come back on the channel when they get back in range. I gave it an Excellent because I am not bothered by two of the less than excellent features, but you may be. I have a Schuberth C3 Pro modular helmet. The allen wrench clamp was not compatible so I had to use the "stick-on" clamp. I had to add extra 3M outdoor tape to get a mostly clean fit. The other issue is that when I was connected to other riders, the bluetooth navigation from my phone crackled a bit. I know people hang on every spec and feature when they are buying an electronic gizmo. I just want it to work for the four or five features I will actually use. Leaving on a positive note, I received a call from my daughter while riding with my wife. We were all able to speak and my daughter did not initially realize we were riding in Wyoming (she was calling from the East Coast).
August 30, 2015