Sena 20S Bluetooth Headset
SENA = horrid pairing and waste of money
Purchased the single unit, as I ride a bit more than my wife. Have an SNH10 that I installed on my wife's helmet and now of the 20s on mine. Well. GOOD LUCK PAIRING THESE DEVICES. Both are upgraded to the latest software and yet neither will pair. If you want to contact the support SENA, you can only "submit a ticket" and wait for them to respond. Glad I am on their time and not mine. What a waste of money. I had the same issues trying to pair my original SMH10 with a riding buddies. As for distance, if we got more then 1500 feet apart, quality diminished significantly. I should have learned my lesson with my first SENA. Now I am out another $250 and will have to use smoke signals and Morris code to talk with my pillon.
May 15, 2015
wireless music,gps commands,and radio com.
Great product for group riding .The many functions are easy to operate.
May 14, 2015
My only disappointment with this product is that it seems like I cannot get it to link up with another, older Sena headset.
May 11, 2015
Great unit with some downsides
I really enjoy my Sena 20S, the overall build quality seems to be of a very high standard. I personally do not ride in the rain so I cannot speak as to its weatherproofing, but other reviews have said it is not good. (Hopefully I do not have to test that out). The main point I want to make is that the speakers are horrible. They do not have any issues in the volume department as they can go very loud, but the overall sound quality is just very very poor. I would expect much more from a top of the line bluetooth headset. How I remedied this however was just removing the built in speakers from my helmet and using in-ear headphones. I truly do love the functions of the device though. Being able to adjust the volume, change songs, listen to fm radio (which works quite well imo), and the range on the communicator was very strong. It was rather difficult to pair the intercom with a different brand of communicator but we eventually got it. Sena to Sena though was very easy. Mic quality seems to be very good from what my friends and family have told me.
tl;dr - if you are buying this unit because you like the idea of built in speakers.... they are horrible sound quality. If you are buying the unit for all of its other functions, they work great!
May 3, 2015
Not quite there and not robust enough.
I'm a disabled rider and thought the Sena 20s would be perfect with its voice control as it would enable me to be a little bit safer on the road. As with most things it not quite what you think. You have to tap the unit to put it in standby mode then say the command. If you have to tap the unit then your taking you hand off the bar and its not good (especially if you only have one hand to use!). Anyways its v1 for speech so I thought I'd cut them some slack and suggested some improvement on their user forum.
However, this unit is not weather proof. I've bricked mine after getting caught in the rain and if you look on the sena forums you'll see load of complaints about durability/design around wet weather performance. Its pretty bad, and my friend bricked his too (this is his second unit to fail) . So I can't recommend this product at all.
So much potential but just not good enough.
May 3, 2015
A tech giant
Fairly easy to install if you have a removable liner. If you plan on making calls with this, I recommend having a chin shield, to help cut out some of the wind noise. It could definitely use some more powerful speakers though. If given the option I would purchase this over the 10r just because of the added ability to use head buds.
May 2, 2015
Likely had more features than you will ever use but the ability to link up multiple connections is awesome. I have not yet mastered the device but the potential functionality it had is incredible.
April 29, 2015
I did not buy it from RevZilla but wanted to write a review about it.
I bought from somewhere else and when I received it I tried to pair it to my iPhone 5 and it wasn't detectable by the phone or any other bluetooth device. I decided to upgrade the firmware as it might fix the problem, Sena Device Manager did not recognize it and even my MacBook and my Windows 7 PC did not recognize it, I am an IT engineer so I have tried all the tricks I know to make it work with no luck, so I contacted SENA customer service for an advice, I have sumbitted the ticket a week and a half earlier and did not get any response from them so I sent it back to the seller 3 days ago and now I am waiting for a replacement unit, I have found out that a lot of customers have the same issue and they are getting replacement units. I think SENA should have better quality control and better customer service, this is not a cheap headset and it is on the top of their list. Just today I have received a reply from the customer service asking me to try things that I have already mensioned that I have tested and failed.
My rating is based on the features of the device and not my actual tests, but for the sound quality I was only able to hear the voice prompts by the device and not music.
April 29, 2015