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Sena 20S Bluetooth Headset
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  • Sena 20S Bluetooth Headset
  • Sena 20S Bluetooth Headset
  • Sena 20S Bluetooth Headset
  • Sena 20S Bluetooth Headset
  • Sena 20S Bluetooth Headset
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MSRP
$299.95
Your Savings (10%):
$30.00
Your Price
$269.95

Sena 20 S Bluetooth Headset

The Sena 20S Motorcycle Bluetooth Communication System is the latest communication device from Bluetooth leaders, Sena. The Sena 20S features a staggering 1.5 mile range, advanced Bluetooth 4.0 and a built-in FM radio tuner. Stay in contact by calling hands-free on your Bluetooth phone, rock out to your favorite riding jams in stereo or listen to voice instructions of GPS navigators by Bluetooth wirelessly, all the while having conversations in full duplex with a passenger or other motorcycle riders.

The 20S is a state-­of-­the-­art motorcycle and powersports Bluetooth communication system. The unit provides a sleek and aerodynamic design that offers a versatile jog dial that maximizes the ease of use for riders.

The Sena 20S features several industry firsts for the motorcycle Bluetooth communication headset market. Bluetooth 4.0 technology with dual Bluetooth communication modules increases the performance and reliability of the headset while also allowing for increased high definition audio quality. The advanced Audio Multitasking allows for a seamless blend of incoming and outgoing audio to create a mixed audio experience versus the traditional interruption based audio technology of other Bluetooth devices. The audio multitasking function creates the most close-to-natural audio sound while running multiple audio functions simultaneously and intelligently.

With the 20S, users can call hands­free with their Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigation by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other riders.

Features:

  • Bluetooth 4.0
  • Industry first dual Bluetooth module communication system
  • Audio Multitasking advanced audio management of intercom, phone, music and FM radio
  • Advanced wind noise cancellation
  • Versatile bike-to-bike conference intercom
  • Intercom working distance up to 2km (1.5 miles) in open terrain
  • Universal intercom - intercom with other brand headsets
  • Built-in FM radio tuner with station scan and save function
  • All-in-one helmet clamp kit
  • HD crystal clear and natural sound quality
  • Quick Bluetooth Pairing
  • Intuitive voice prompts and commands
  • Water resistant for use in inclement weather
  • Bluetooth protocol support: HSP, HFP, A2DP, AVRCP, PBAP
  • Firmware upgradeable
  • Peace of mind - thanks to the two-year warranty

Bluetooth 4.0 and Dual Bluetooth:

  • The 20S is the industry’s first dual­ module Bluetooth communication system as well as the industry’s first Bluetooth 4.0 technology
  • Dual Bluetooth modules allow for increased flexibility of functions, performance, and reliability
  • Users can take advantage of simultaneous communication by running multiple applications (music, GPS, mobile phone, intercom) and seamlessly switching back and forth as needed
  • Audio multitasking is a new feature that replaces the previous interruption-based audio functions of past Bluetooth communication devices
  • The audio multitasking function creates the most close­-to-­natural audio sound while running multiple audio functions simultaneously and intelligently

Intercom:

  • HD quality voice allows for communication with more than five companions over a a distance up to 2.4 km or 1.5 miles
  • Intercom group management enables users to manage intercom participants by group
  • The intercom is “universal” allowing it to function seamlessly with Sena Bluetooth communication devices as well as other Bluetooth communication headsets in the market (with future firmware upgrades)
  • Advanced Noise Cancellation technology efficiently suppresses the wind noise from motorcycle riding without distorting original voice during intercom conversation

User Interface:

  • Intuitive voice commands have been built into the 20S to ensure riders can maintain hands free control while riding
  • Voice commands allow riders to operate functions such as intercom connections, mobile phone calls, music playback control and more
  • Motion sensor feature allows the pairing of Bluetooth devices with a simple shake of the units
  • NFC (Near Field Communication) allows users an instant setup process by dramatically decreasing the pairing time required for the phone and intercom

Clamp Mount:

  • All ­in one clamp allows for versatile helmet mounting systems for more flexible and easy to switch capabilities
  • Dual microphone - one inside the helmet for intercom function and the other on the clamp for listening to environmental sound without taking off the helmet
  • The dual microphone expands the use for the rider and continues to enhance their experience
  • Includes both wired and boom-style microphones

Specifications:

  • Talk time: 13 hours
  • Stand-by time: 10 days
  • Dimensions (main module): 94.7 mm x 48.3 mm x 25.5 mm (3.7 in x 1.9 in x 1.0 in)
  • Speakers: driver unit 36 mm – thickness 6.5 mm
  • Boom microphone length: 190 mm
  • Wire length between speakers: 555 mm
  • Weight(main module): 60 g (2.11 oz)
  • Audio Specs:
    • Built-in SBC Codec
    • Wide volume control
    • Sample rate: max. 48 kHz (DAC)
    • Built-in wide band Codec (HFP)
    • Sample rate: max 16 kHz
  • FM Radio
    • Built-in FM radio with RDS AF (Radio Data System Alternate Frequencies)
    • Radio region: worldwide
    • Radio frequency specifications: 64 ~ 108MHz
    • 10 preset station memory with automatic scan function
    • Radio on time: 8~10 hours

In the Box:

  • Sena 20S Headset Main Unit
  • Universal Helmet Clamp
  • Wired Boom Microphone
  • Wired Microphone
  • Micro USB Power & Data Cable
  • 2.5 to 3.5 mm Audio Cable
  • Cigarette Charger
  • Glued Surface Mounting Adapter
  • Rubber Pads
  • Speaker Pads
  • Velcro Pads for Speakers
  • Velcro Pad for Boom Microphone
  • Velcro Pad for Wired Microphone
  • Allen Wrench

 20S-01D

Resources:

View Fitment Notes & Exceptions

Fitment Notes & Exceptions

  • Some have reported difficulty updating the 20S firmware with a Mac, Sena is aware of the issue and is working on a solution
  • RevZilla recommends using a PC to update to the latest 20S firmware
Write a Product Review for a chance to win our monthly $100 giveaways.
Sena 20S Bluetooth Headset 4.3 5 6 6
Excellent Intercomm!! I have not used the Sena 20s for anything except personal use yet - not as an intercomm system, yet. It pairs fast, easy to use and good speaker quality. I cannot hear music or calls over about 75 mph on the highway due to limited volume (I wear 15dB musician ear plugs when riding) but this seems very reasonable to me! I will get custom molded in-ear-monitors so this won't be an issue for long. The microphone quality is outstanding! People on the receiving end have no idea I'm on the highway. As long as the intercomm function works anywhere near as good as the rest of the unit I can't recommend the 20s more. July 15, 2014
Great Product I got my Sena 20s in the mail today and installed it in about 5 minutes. I only had a problem mounting the speakers that come with the Sena, they rub on my ears no matter where I mount them. Other than that the Sena 20s does everything I need to do with it, there is a small learning curve to figure out how to use the features the right way, this is my first Bluetooth system that I have bought, so it may just be me. The speakers are loud enough to hear your music or to hear your phone call. The people whom I was talking on the phone with said it was extremely clear almost like i was not riding down the street. I would recommend this to any looking for a Bluetooth system. July 14, 2014
Best headset device I have used three different devices. The Sena 10 being the latest before this one. The 20s is by far the best sounding for music or anything else. It sounds like a really good pair of headphones with Bluetooth music. More bass then the 10 and a lot clearer. The 10 didn't have any bass. The Sena 10 is a great unit but this one blows it away. The Sena 20s is a great unit that is easy to use and install. July 10, 2014
Sena 20s is a great system The Sena 20s was easy to install in my Shoei Neotec helmet, and sync with my phone and GPS was trouble free. The battery life has been excellent, recent road trip to the Ozarks had me listening to music off the internet for 7-8 hours with out any problem. Great product! July 3, 2014
Firmware updates could make this perfect! After a long wait I finally got my 20s dual pack! The build quality is nice, it feels a bit cheap at first but I think it will hold up. It is water resistant, and I've already had mine in the rain with no troubles. The FM radio is nice, but it doesn't pick up stations that well, and the antenna does not help at all. Also flipping the antenna up will activate the voice prompt, so every time you put it up you have to say cancel. When flipping through preset radio stations the voice tells you what preset and what channel you are on, problem is, the voice is very quiet, and when you're riding you might not be able to hear it at all. Audio quality overall is good, intercom quality seams a bit better than radio, but the speakers do both well. The jog dial is easy to use for the most part... but if you want to set your radio station presets and speed dial you almost have to use the app available for Android or Apple , but not windows. With out the app I never would have been able to set the radio presets using the jog dial. It comes with a few mic options, but the boom mic is recommended, and works fine for me. The side tone ability is cool, it plays your voice through the speakers so you can hear yourself talk, not something I'll use often but nice to have as an option. Also, there is an external mic that allows you to hear whats going on around you better, I.E stopped and trying to talk with someone, you can leave your helmet on and just hit the button to turn on your external mic. I am still having some problems getting it to work correctly with my Sena Bluetooth backpack. The audio consistently drops out, and will only work in normal mode, I'm not sure if this is a problem with the 20s or the backpack. Overall, it's a great product, it has a few bugs as I would expect from any industry first. I think most of those bugs could be fixed with a firmware update in the near future. July 1, 2014
1-6 of 6
Use our Product Q&A for a chance to win our monthly $100 giveaways.

Have a functionality, fit, or otherwise product-specific question about the Sena 20S Bluetooth Headset? Ask it here! If you have a customer service or shipping question, please direct it to our Customer Service department.

Sena 20S Bluetooth Headset
Already Asked: 50 Questions, 114 Answers
Sort by:
RevZilla Store asked: Why did you choose this?
jamie m: It was recommended Jul 22, 2014
Leslie B: I've been usng the SMH-10 for a few years and love it. I went with the upgrade to the 20s for FM radio and the new features for iPhone / Android apps. Jul 22, 2014
Don in Florida: I want to upgrade from my current Sena SMH-10. Jul 19, 2014
John G: I love my SMH-10 but wanted to be able to listen to music AND my friends over intercom at the same time. Audio Multitasking sold it for me. Jul 19, 2014
Steven M: 1) Supposed to talk with other brand headsets. 2) Based on reviews I've read, Sena's the best! Jul 18, 2014
Gary R: Highly recommended on K1600 forum. Can use earbuds. Compatible with other BT headsets Jul 16, 2014
Philip E: I have nothing but good experience with sena products. Jul 13, 2014
Dane S: An upgrade to the SMH 10 in everyway! Jul 12, 2014
Tomasz B: new technology, easy to use Jul 12, 2014
Kyle C: I wanted to be able to talk and listen to music with out having to have ear buds in Jul 11, 2014
Che-Chuen H: I love the Sena SMH-10. However, it's a bit inconvenient to have to switch out of a conversation to listen to GPS directions. Enter the 20S. I can't wait to test the "audio multitasking" feature that will solve this minor inconvenience in the SMH-10. I also like the external mic feature to listen to exterior conversation & sounds with the helmet on. Really looking forward to test and review this unit! Jul 11, 2014
Brian K: Excellent reviews, Company history of producing excellent products. Incorporates leading edge technology. May 25, 2014
Rachelle T: connect with different manufacturers and multidevice layering May 23, 2014
Y O: I am ready to change from my old system and this looks like a good one. May 20, 2014
Charles F: I have used a Sena SMH10 for 4 years and love it. Need to replace one that my puppy chewed up. Saw the new model and like its features. May 19, 2014
Richard B: I love all the features and that it works with other brands of headsets. May 5, 2014
Samuel K. L: The system seems to have all the features I want for a blue tooth communicator. May 2, 2014
Wendell M: This unit has the functions that I have been looking for. Apr 16, 2014
Daniel W: Best features. Apr 16, 2014
Tom T: my sena 5 is weak and I need the ear bud plug this one has. Apr 9, 2014
tom m: Based upon the recommendations for the 10 model line, this next gen system, which has built-in ear-bud connectivity and claims to pare with non-Sena brand products (for my buds who have other gear)....has the "jog-dial" in a less obtrusive package. Pricey, but if it's got improved sound quality too, which it claims to have, should be worth it! Apr 7, 2014
Mark M: Is supposed to work with other brands. Mar 31, 2014
Dustin M: This will be my first Bluetooth Headset. Ultimately I chose this unit from Sena because of the compatibility with the other units out there. Looking forward to testing this thing out. Mar 9, 2014
M I: Versatility of the Product. Feb 22, 2014
Mike N: External head-phone jack, and the ability to pair with communicators from other manufactures Jan 27, 2014
Ronald A: Excellent brand, great function, great merchant, fits the bill. Dec 18, 2013
A shopper asked: I've seen sites where this was expected to be released in April, then May, and now, June. Any word on why the release continues to be backed up? Apr 28, 2014
Answer this · Send to friends Good question? Yes (24) No (0)
Matt KStaff: Very limited quantities (less then 300 for all of the US) are coming in by mid-June. All of quantities coming to RevZilla are spoken for in pre-orders. SENA expects to have good availability and to be able to fulfill all of the pre-orders by mid-late July. Jun 9, 2014
Reply to Matt Good answer? Yes (2) No (0)
Samuel K. L: Did you guys already receive and send out the stock that you received in this first shipment? Just trying to see if I have a chance of getting mine soon or if I have to wait till late july. Jun 20, 2014
Reply to Samuel K. Good answer? Yes (2) No (0)
Peter D: ...and now Late July! Jun 9, 2014
Reply to Peter Good answer? Yes (1) No (0)
A shopper asked: Will the new 20S be able to read and compose texts for the iPhone? Mar 16, 2014
Answer this · Send to friends Good question? Yes (5) No (0)
A S: Yes. The 10 does also... Apr 2, 2014
Reply to A Good answer? Yes (0) No (0)
Jacob I: And the 5 Apr 22, 2014
Reply to Jacob Good answer? Yes (0) No (0)
A shopper asked: Can the 20S be charged on the bike while using it if it becomes necessary? Mar 3, 2014
Answer this · Send to friends Good question? Yes (6) No (1)
Sena B: Yes. As with all other Sena products, the 20S can be charged while it is in use. Mar 20, 2014
Reply to Sena Good answer? Yes (3) No (0)
A shopper asked: Is it compatible to work wirelessly with my 2014 Boom 6.5 system on my Harley?? Apr 19, 2014
Answer this · Send to friends Good question? Yes (3) No (0)
Tom T: I'm thinking not so much. The boom is rigid but may be a little too short and open wind may blow it out of position. Jul 22, 2014
Reply to Tom Good answer? Yes (0) No (0)
kurt h: I'm not familiar with headsets. Based on the description, is this compatible for a half helmet? May 20, 2014
Reply to kurt Good answer? Yes (0) No (2)
A shopper asked: I currently use a wired intercom with a hot-mike which allows instant communication between rider and passenger, this is a priority for me. Does this, or any BT system, allow for instant communication or does the VOX have a delayed activation? If listening to music with the device is there a delay with the VOX? Thanks. Dec 19, 2013
Answer this · Send to friends Good question? Yes (3) No (0)
Tristan R: The 20S has integrated the new features that enable users quicker and easier accessibility while using the unit. Intuitive voice commands have been built into the 20S to ensure riders can maintain handsfree control while riding. The voice commands allow riders to operate functions such as intercom connections, mobile phone calls, music playback control and more without needing to take their hands off of the handle bars.

Another key feature allowing for quicker and easier accessibility is the new interface based on motion sensor technology for easy set-up and pairing. The motion sensor feature allows the pairing of Bluetooth devices with a simple shake of the units. The new feature allows users to spend less time setting up and pairing units and more time enjoying their ride. The motion sensor feature is also firmware upgradeable to allow for additional yet to be released features.
Dec 24, 2013
Reply to Tristan Good answer? Yes (0) No (5)
A shopper asked: will the 20s have the wired boom for better fit on modular helmet like the smh10-11 or is it only going to be fixed boom on the device? Dec 18, 2013
Answer this · Send to friends Good question? Yes (3) No (1)
Sena B: The 20S will include 3 microphones (a boom microphone as depicted, a wired microphone, and an attachable boom microphone). Mar 20, 2014
Reply to Sena Good answer? Yes (3) No (0)
Scott C: Under the section "Clamp Mount", it states: "Includes both wired and boom-style microphones".

I don't mean to spam, I just want to make sure everyone who asked the question gets the answer.
Mar 1, 2014
Reply to Scott Good answer? Yes (3) No (1)
Tristan R: Currently it would appear not from the website details. :( I need that also.

Talk time: 13 hours
Stand-by time: 10 days
Dimensions (main module): 94.7 mm x 48.3 mm x 25.5 mm (3.7 in x 1.9 in x 1.0 in)
Speaker: driver unit 36 mm – thickness 6.5 mm
Boom microphone length: 190 mm
Wire length between speakers: 555 mm
Weight(module): 60 g (2.11 oz)
Dec 24, 2013
Reply to Tristan Good answer? Yes (0) No (3)
A shopper asked: Is there a more specific date? Just seeing if this will be available starting April or end of April. Mar 28, 2014
Answer this · Send to friends Good question? Yes (2) No (0)
Jeremy D: Most likely end of may to june now....I say a response email, cant remember where that had pushed the date back even further and said it was going to ship to retailers in May now....sigh Apr 14, 2014
Reply to Jeremy Good answer? Yes (1) No (0)
harry g p: No helmet speakers will have base because they aren't close enough to your ears and it is not easy to do this. I use earbuds which work great. The new unit has ear bud or speaker hookup. Apr 15, 2014
Reply to harry g Good answer? Yes (0) No (4)
A shopper asked: Is this item going to be available with a wired microphone? It looks like it just comes with a boom mic Jan 18, 2014
Answer this · Send to friends Good question? Yes (3) No (1)
Scott C: Under the section "Clamp Mount", it states: "Includes both wired and boom-style microphones". Mar 1, 2014
Reply to Scott Good answer? Yes (2) No (0)
Sena B: The 20S will include 3 microphones (a boom microphone as depicted, a wired microphone, and an attachable boom microphone). Mar 20, 2014
Reply to Sena Good answer? Yes (0) No (0)
A shopper asked: Does the Sena 20S allow the option of using your own speakers or earbuds or are the speakers hardwired? Dec 4, 2013
Answer this · Send to friends Good question? Yes (3) No (1)
Sena B: On the 20S there is a 3.5mm earbud jack and the included speakers are not hard wired so they can be removed if needed. Mar 20, 2014
Reply to Sena Good answer? Yes (3) No (0)
David H: On the website is a picture showing an "EARBUD" jack, Dec 11, 2013
Reply to David Good answer? Yes (1) No (1)
A shopper asked: Can my passenger and I listen to a single audio source at the same time? We like to listen to audiobooks, podcasts, etc while traveling. If yes, how does this work with respect to pairing or cabling between the source (phone/mp3 player) and the two units? Jun 2, 2014
Answer this · Send to friends Good question? Yes (2) No (0)
Richard B: According to Sena's web site you can pair to multiple bluetooth devices at the same time. You you're supposed to be able to intercom, listen to bluetooth audio, and share bluetooth audio all at the same time. Jun 2, 2014
Reply to Richard Good answer? Yes (0) No (0)
A shopper asked: Which GPS units will the Sena 20S pair with using Bluetooth for trip routing? I have the SMH10 and was informed that GPS voice directions would pair to it but that is not the case. I have a Garmin nuvi 3597 GPS and Garmin says it will not work with the SMH10 and furthermore Garmin indicates there is no way they can make all their bluetooth gps units compatible with all bluetooth headsets!! Mar 11, 2014
Answer this · Send to friends Good question? Yes (1) No (0)
Josh M: The Sena SMH10 and 20S will pair perfectly with all the Garmin's that pair with headsets. The nuvi 3597 hasbluetooth but does not pair to headsets. It pairs to phones so you can talk and hear through the GPS unit (and stow phone). The models meant for motorcycles, (Zumo models for example) pair to headsets as well as phones. All on Garmin's website. Mar 12, 2014
Reply to Josh Good answer? Yes (2) No (0)
David S: I agree that it can't be used with everything. Depending on how Garmin implemented the BT. This is also the case with Zumos. I have the Zumo 550 and while I could pair over BT for navigation, phone and music (MP3) Garmin decided that if you added the optional XM antenna you can only get XM over the hardwire Audio out. So I have to run the hardwire audio out to a Sena SM10 BT hub which then I pair the headset to. Basically skipping the pairing of the GPS direct to the headset. So if the Nuvi 3597 audio out, the SM10 is an option. Though it is pretty spendy if that is all you want it for. It does add the capability of adding a couple aux inputs such as multiple Garmins (I run 3 of them) and an input for a PTT style radio (FRS/GMRS/CB). Since I use the radios for bike to bike Comms it was easier to justify the cost of the SM10. If I only wanted it for a BT bridge for XM I would have done a cheap BT dongle off eBay. Apr 3, 2014
Reply to David Good answer? Yes (0) No (0)
A shopper asked: Are these units going to be backwards compatiable with existing Sena products? Nov 30, 2013
Answer this · Send to friends Good question? Yes (2) No (1)
John P: It seems like the answer is yes.

"The intercom is “universal” allowing it to function seamless with Sena Bluetooth communication devices as well as other Bluetooth communication headsets in the market (with future firmware upgrades)"
Dec 2, 2013
Reply to John Good answer? Yes (2) No (0)
Sena B: The 20S will be able to be paired with other existing Sena headsets for intercom communication. Mar 20, 2014
Reply to Sena Good answer? Yes (1) No (0)
A shopper asked: Sena's website only mention apps and compatibility with iOS and Android smartphones, but not the Windows Phone. Are there any compatibility issues with the 20S and a Windows Phone (specifically a Nokia Lumia Icon running Windows Phone 8.1 OS)? Jul 8, 2014
Answer this · Send to friends Good question? Yes (1) No (0)
Tina-Kevin M: It should pair just fine with a windows phone or any Bluetooth phone. I have the iPhone but like the Windows phones better. Just no apps for the windows phones. Jul 14, 2014
Reply to Tina-Kevin Good answer? Yes (0) No (0)
A shopper asked: Compared to the SMH10:

1) Does the 20S have sidetone?
2) When used with the iPhone, can Siri be accessed through the 20S?
3) Is the 20S' volume louder than the SMH10?

Thank you!
Jul 1, 2014
Answer this · Send to friends Good question? Yes (1) No (0)
Jang J: 1. Yes
2. Yes.
3. Yes and better quality
Jul 1, 2014
Reply to Jang Good answer? Yes (0) No (0)
A shopper asked: Does this support the APT-X high-definition Bluetooth codec? May 18, 2014
Answer this · Send to friends Good question? Yes (1) No (0)
Cathy G: I did not see in the specs that APT-X is supported. That said from the preliminary reveiws this is a step up from last generation and the last sh 10 was a very good unit alround. Sorry I couldnt give u a positive answer but they may put the codec in a firmware update that u can download. Doug May 21, 2014
Reply to Cathy Good answer? Yes (1) No (0)
Jang J asked: Taping 20S to initiate "voice command" is hit or miss. What is the best way to do it? Jul 7, 2014
Answer this · Send to friends Good question? Yes (0) No (0)
Sena B: With the v1.1 firmware for the 20S you can set the Motion Sensor sensitivity to "high" or "low" or you can disable it entirely. With the Motion Sensor set to "high" you need to gently tap the body of the 20S (or on the helmet around the 20S) twice to activate the voice command. The best way to activate it is to gently tap two times while counting the seconds. Count to one second for the first tap and then count two seconds for the second tap. With the sensitivity level set to "low" you only need more force when tapping but the same 1 second gap in between each taps. Jul 8, 2014
Reply to Sena Good answer? Yes (2) No (0)
Brian K: Jang, I've had the 20s for several week, and admittedly have not spent a lot of time on., but so far tapping it does not work for me.
I suggest the following
1) Join the forum at Sena for tips and to view existing problems (lots).
2) Update both firmware and software as they become available.
I do think Sena is trying and currency of software and firmware is your best bet.
Jul 8, 2014
Reply to Brian Good answer? Yes (0) No (0)
Steven D: Did you do the update? They added a sensitivity setting which can be adjusted from the smartphone app. They also have a bunch of tutorial videos on their website. One of them shows how to do the tapping. Which by the way they recommend tapping your helmet and not the body of the 20S.

Hope this helps.
Jul 7, 2014
Reply to Steven Good answer? Yes (0) No (0)
Bobby S: I saw a video on this (youtube). Says the best way is to tap the helmet close to the device. Do a search and I bet you can find the same video. Since i don't yet have the 20 i can't personally tell you how well this works. Jul 7, 2014
Reply to Bobby Good answer? Yes (0) No (0)
Dale R: I just recieved my 20s today and have not had a chance to use it, Sorry. It has been on backorder for a while. Jul 7, 2014
Reply to Dale Good answer? Yes (0) No (0)
Stewart R: You have to tap it surprisingly hard, even with highest sensitivity Jul 7, 2014
Reply to Stewart Good answer? Yes (0) No (0)
A shopper asked: Does this unit include 2 headsets or only 1? Jul 19, 2014
Answer this · Send to friends Good question? Yes (0) No (0)
Craig E: The 20s comes in a single headset option or a dual headset option which ever one you would like. The 20s ROCKs! the best headset on the market by a long ways. Jul 19, 2014
Reply to Craig Good answer? Yes (0) No (0)
merle w: the single unit has one set of speakers, but has the capability of plugging in additional speakers or ear buds. Jul 19, 2014
Reply to merle Good answer? Yes (0) No (0)
Kyle C: This only includes one headset. You need to buy the dual pack to get two headsets Jul 20, 2014
Reply to Kyle Good answer? Yes (0) No (0)
Jeffrey S: This unit is only 1 headset. They do sell a bundled set tho Jul 19, 2014
Reply to Jeffrey Good answer? Yes (0) No (0)
Glen W: This is just the single headset, but extra parts Jul 19, 2014
Reply to Glen Good answer? Yes (0) No (0)
A shopper asked: i know you can use earbuds with the 20s, but i'm wondering how thick the speakers are? my helmet has very little room (depth) for speakers. could someone please measure the speaker portion? Jul 22, 2014
Answer this · Send to friends Good question? Yes (0) No (0)
AJ S: The speakers themselves are ¼" thick. If you were to use the velcro pads that comes in the package then the thickness is a little over ½", I'm calling it ?" in total. There are also some velcro strips in the package that I haven't played with yet but if the strips could be used without the pads then we're back to about ?".
I hope this helps.
Jul 22, 2014
Reply to AJ Good answer? Yes (0) No (0)
steve m: Speaker is 1 9/16" in diameter, and 1/4" thick. It fits snugly in the recess in my Shoei RF-1200; in fact, a tiny bit of trimming of the recess with an X-acto knife would improve the fit. Jul 22, 2014
Reply to steve Good answer? Yes (0) No (0)
Mark W: The speakers are not very thick. They do work and sound good. I have tried my Bose earbuds and they work great and fit good with my Schuberth helmet! Jul 22, 2014
Reply to Mark Good answer? Yes (0) No (0)
Sergio M: The speaker has a 1/4 of an inch. Each.
I hope this will help you
Jul 22, 2014
Reply to Sergio Good answer? Yes (0) No (0)
A shopper asked: Is the 20S weatherproof? Jun 22, 2014
Answer this · Send to friends Good question? Yes (0) No (0)
Barry H: I wish I knew if it was weatherproof. I hit the Revzilla website just as a couple came in and they allowed me to order the unit and then promptly called and cancelled the order on me. Still have not received it.

However I do have a 10S. That seems to be weather proofed, but if I were caught in hard rain I would take it off my helmet.

Good riding to you!
Barry
Jun 23, 2014
Reply to Barry Good answer? Yes (0) No (0)
Cathy G: They say from Sena that it is weatherproof NOT waterproof but from the history of the earlier units I would go with it would be fine in rain. I am going to trust that it will be ok. After all it has a warranty and no real overall negitives so go for it Doug Jun 23, 2014
Reply to Cathy Good answer? Yes (0) No (0)
Tom T: My Sensa 5 was water restistant. I bet the 20 is, too. I have an order in for one but I've not not got it yet. Jun 23, 2014
Reply to Tom Good answer? Yes (0) No (0)
A shopper asked: Hi Revzilla, Your site states that the Sena 20S has an "Optional handlebar remote control (sold separately)" in the features section. Can you please tell me what the part number for this is and price? Thanks. Jun 15, 2014
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Jang J: The remote control is not out yet. They are working on it but does not have release date. Jul 2, 2014
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Gary C: I have not received my Sena 20S yet. It is on back order. I do own the SMH10, but have never heard of a handlebar remote control. Jun 17, 2014
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Roger B: I'm sorry, but I am unable to answer your question. I pre-ordered the Sena 20S in March with an expected ship date in early May. In mid May, the ship date was pushed to mid June, and mid June it has been pushed to the end of July. If received the unit, I may have information on the optional components, but since I haven't received one yet, someone within the Revzilla organization would be more appropriate to answer your question. Jun 17, 2014
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A shopper asked: Will this new one be able to easily communicate with older models via regular intercom? May 26, 2014
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Wendell M: Hello Rider, I preordered the Sena 20 and it had a delay from the original shipping date supposed to ship early June I can't tell you until then, but I am waiting with great excitement. May 26, 2014
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TRUCKTECH M: I am still waitng for delivery. They postponed the release date May 27, 2014
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A s: Revzilla, I would love to reply to this in a positive way but I cant. You charged my credit card, which I believe is your policy. (Pre-Paid). The product in question has not shipped and may not be shipped till end of June from what I heard.

So with that, I cant reply to the question.

BWolf
May 26, 2014
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A shopper asked: Can you use Samsungs driving mode application through the 20s blue tooth? Jun 28, 2014
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Jang J: Now I know what Samsung's Driving mode is and I can say that you can use 20S with Samsung's Driving Mode. I've tested it. Jul 2, 2014
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Jang J: What is Samsung's driving mode app? Jul 1, 2014
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A shopper asked: Is the Sena 20s waterproof? Jun 10, 2014
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Tina-Kevin M: It says it is water resistant. I used the 10 in poring down rain all day and it worked great. This unit should be the same. Jul 14, 2014
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Jang J: It is water resistant not waterproof means it's okay in the rain but do not put it under the water Jul 1, 2014
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A shopper asked: Thanks for review.

Is it possible to speak with 3 friends (at the same time) in one group?
How can i pair my 2 other friends?

John
Netherlands
Jun 6, 2014
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Brian K: John,
You can pair with up to 8 others, and a range of up to 2 kilometer.
See their web site for information, questions and documentation - see sena website.
Good Luck
Jun 7, 2014
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Bobby S: Yes. Up to seven according to the manual. the instructions are in the users manual on page 31.... you can download it from SENA website. Jun 7, 2014
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Lea R asked: Will this new model be able to communicate with older versions? May 28, 2014
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Sena B: Yes, the 20S will be able to be paired with any other Sena headset for intercom communication. Jun 13, 2014
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Bobby S: yes, it is backward compatible. instructions are in the manual. Jun 7, 2014
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William G asked: I've got an old Nano 1.8 gig non-bluetooth.. Does the MP3 port mean that I can plug it in to the back of this headset and play my music?

Thanks.
May 21, 2014
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Sena B: Yes, the AUX port is for non-Bluetooth enabled music devices to be plugged into. Jun 13, 2014
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Tina-Kevin M: yes Jul 14, 2014
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A shopper asked: Hi, is this price of $269 for one headset or a dual pack? Thank you May 9, 2014
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Roger B: That price was for a single headset. May 14, 2014
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Mark M: One headset only. May 14, 2014
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A shopper asked: how many riders can it pair to simultaneously? Apr 16, 2014
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Bobby S: Seven Jun 7, 2014
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tom m: I'll let you know when I get it! They've not even been shipped yet. Apr 16, 2014
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A shopper asked: My riding friends have the SMH10R. Is this totally compatible with them? Mar 8, 2014
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Sena B: The 20S will be able to be paired with other existing Sena headsets for intercom communication. Mar 20, 2014
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Josh M: Yes. Mar 12, 2014
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JUAN SEBASTIAN M asked: Is this item going to be available with a wired microphone? Feb 11, 2014
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Sena B: The 20S will include 3 microphones (a boom microphone as depicted, a wired microphone, and an attachable boom microphone). Mar 20, 2014
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Scott C: Under the section "Clamp Mount", it states: "Includes both wired and boom-style microphones". Mar 1, 2014
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A shopper asked: Will the 20S link with Scala Q2 pro?
Thanks
Phil
Jan 30, 2014
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jeff c: Sena Technologies, Inc. released the firmware version 5.0 of the SMH10 with major enhancements in functions and features such as Universal Intercom and Advanced Noise Control™.

- Universal Intercom: You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom™ function.

they say they will have this firmware available for the entire product line soon
Feb 20, 2014
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Sena B: Phil,

The 20S will contain the same Universal Intercom feature that was introduced in firmware v5.0 for the Sena SMH10.
Mar 20, 2014
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A shopper asked: Can the base mount be clamped (and therefore removable) or is it stuck on? I have three helmets and so would need a removable base mount so I could use it on all three helmets. Jul 17, 2014
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Jang J: 20S uses removable base mount but it would be a lot of work to use it on three different helmets. Jul 17, 2014
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A shopper asked: can blue toothed mp3 music be shared with second non-20s headset on same bike or does second headset tune in blue tooth individually? Would a smh10 receive the blue tooth music? Jul 16, 2014
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steve m: Not tried it, but from reading the documentation I would expect that music sharing with a bluetooth-connected non-Sena headset would not work. Jul 22, 2014
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A shopper asked: I have used the SMH10 for a while and I'm pleased with all functions except pairing it with Garmin GPS units w/bluetooth. Will the Sena 20S improve on this? Jul 14, 2014
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Jang J: Check out their How-to videos on youtube. There are five of them regarding GPS pairing. Jul 14, 2014
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A shopper asked: Does anyone know how long the battery life is at max volume w/ music running the entire time? I may have a faulty product because my 20S shuts off after 1 hour. I'm also having a difficult time finding out when it's fully charged because it goes from red to blue in 1 hour, then changes back to red and stays red for about 7 hours... then changes back to blue. Jul 13, 2014
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Tina-Kevin M: Contact Sena. The unit is great and the battery life is great. Mine last all day running music and intercom, phone calls and all else. I have plenty of battery left at the end of the day. Jul 14, 2014
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A shopper asked: Have anyone tried these in an ARAI XD4? Will it fit well? Especially the speakers... is there enough room for them inside? Jul 12, 2014
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Ulrich V: There is enough room in the XD4 for the speakers. I have mine mounted with the extra foam velcro pad included in the box to bring them closer to my ears. Great unit and the sound is great a t high speed.
Jul 13, 2014
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A shopper asked: Does the Sena 20S intercom work with the SMH10? I have been using the SMH10 and have several friends using the SMH10, but I would like to upgrade to the 20S and still communicate with them. Jul 10, 2014
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Tina-Kevin M: Yes, I used it this weekend and it worked great. Makes the range on the 10 a little better. Two 20s will have a better range. Jul 14, 2014
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A shopper asked: Can the static boom mic be removed from the mount? I only need to use the small wired mic in my helmet that is included in the box. Jul 8, 2014
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Jang J: Yes. It can be removed and replaced with either wired mic or wired boom mic. Jul 8, 2014
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A shopper asked: The Sena SMH-10R can allow up to 4 users to be connected at the same time. Can I use the Sena 20S to add more users to that existing connection? Lets say I want to join my 4 buddies already using a SMH10R, can I do that using the Sena 20S? Jun 30, 2014
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Jang J: Yes Jul 1, 2014
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A shopper asked: Is the 20s waterproof? Jun 12, 2014
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Jang J: It is water resistant not waterproof means it's okay in the rain but do not put it under the water Jul 1, 2014
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kurt h asked: I'm not familiar with headsets. Based on the description of what's included, will this system work with half helmets? May 20, 2014
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Bobby S: this isn't designed for half helmets. Sena has another model for that. Jun 7, 2014
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A shopper asked: Does this fit a schuberth helmet? May 3, 2014
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Stewart R: I assume it does, but I haven't gotten mine yet. It hasty shipped yet. May 3, 2014
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Andrei L asked: Will be available Android app for quick and easy headset setup? Apr 11, 2014
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Roger B: Andrei,

I have ordered the product, but have not used it. I am expecting delivery in May, 2014. I had questions prior to placing my order and sent my questions through Sena's website. Several of their staff provided answers quickly. I would suggest contacting them.

Roger
Apr 11, 2014
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A shopper asked: Can this be used with half helmets? If so, does it come with the half helmet ear pads? Apr 3, 2014
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Sena B: The 20S can be used with half helmets but it will not come with earpads since it is able to be clamped onto the helmet. Apr 30, 2014
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A S asked: What is different in the 20 from the 10? I see the ability to pair with ANY Bluetooth headset and Bluetooth 4...whatever that does...anything else that would push me to the 20 in place of the 10? Apr 2, 2014
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David S: Right before the announcement of the 20 I had bought a SMH10. I returned the SMH10 for the following reasons. The 20 has FM radio tuner built in, it also has better range for bike to bike communications. The universal communications was another reason but that feature is supported with the latest Firmware update on the 10 now. It also has better voice control but that may have been improved on the 10 with the firmware update. Not sure about that one. The biggest selling point for me was the FM tuner as I was looking at adding one to the bike tied into my SM10 which I have for GMRS/CB radios and XM. Apr 2, 2014
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A S: You indicate the 10 was used for GMRS/CB...did it actually work for the cb? If so, what are you riding? I have a Harley and they keep saying NO BLUETOOTH will work the CB. Apr 2, 2014
David S: Just to clarify when I say SM10 it is different than the SMH10. SM10 is a Bluetooth Hub which adds PTT capability for certain radios and allows aux inputs for other various non-BT devices like GPS, radar detectors, ect. Personally I ride a Honda ST1300. This bike doesn't have any factory radio options. So for GMRS I am running a Icom F21 Commercial GMRS with NMO whip antenna. For CB/WX I use Midland 75-822 with whip antenna. I have to be selective on if I am using GMRS or CB but it is easy to switch. Depends on if I am riding in a group (GMRS) or solo (CB/WX). Then I have 2 Aux inputs for two of my 3 Garmins. While I have a Zumo 550 with XM which has BT built in, it doesn't support XM over BT. I would have to upgrade to the Zumo 665. Since I needed the SM10 anyhow for the conversion of comms to BT, I just run the Zumo through that. The phone goes to the Zumo so I have caller ID and everything routes through the SM10 Hub which is compatible with pretty much any BT headset (Sena or not). I can't speak for other CB systems and many times OEM systems are hard to tie into BT. So their statement that no CB works with BT. Well if they are talking Harley integrated CB they could be right. If they are talking aftermarket radios, then I would say not true. I do it. I will say that range sucks with CB which is why I don't use it much. The 4 watt transmit power on my Icom F21 crushes it in terms of range. More so when teamed with a quality antenna. I use a Laird whip. Apr 3, 2014
A shopper asked: The universal intercom is the biggest selling point for me as Most of my friends have Scalla intercomscan Can I conect all five chanels to Scalla intercoms at is there a limit to interconectability? I read on a form that in order to conect to another brand that you have to rout it through your phone somehow. Apr 20, 2014
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John T. M asked: Will the battery be mounted externally, like the Sena SMH10R Bluetooth Headset? Certainly hope the answer is no! May 8, 2014
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Sena B: No, the battery for the 20S is inside the headset and not external like the SMH10R. Jun 13, 2014
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A shopper asked: Can this system be used with half helmets or do they need to be full? Apr 3, 2014
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Sena B: The 20S can be used with half helmets. Depending on the design, you will need to use your own pair of earbuds and plug them into the Earbud Jack since there won't be a place to install the speakers on the helmet. Apr 30, 2014
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Kathleen E: Haven't received the Sena 20s Bluetooth headset! Keep moving up the shipping date!!!! Apr 5, 2014
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A shopper asked: Will you be able to load it while using it? Feb 2, 2014
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Sena B: Can you please be more specific? It is unsure what you mean by "load it". Mar 20, 2014
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Product Style RevZilla SKU ID Manufacturer Product # Availability
Sena 20S Bluetooth Headset 934506 /20S01 In Stock: Ships within 24 hours