Sena 20S Bluetooth Headset
Better then I thought
I ride 70 miles round trip everyday to work and wanted something better then ear buds to use to listen to my music. I got this for Christmas and I love it. I wear both a full face ad half helmet and this mounted on both. I've been told that at 55 mph there's no wind noise and the pipes couldn't he heard through the phone. This is also great when riding in a group with others that have this product. Sound is great
February 4, 2016
The best bluetooth headset...with issues.
This is an excellent headset, probably the best on the market currently, but it does have a few issues that bring down an otherwise excellent device. Once you actually use one and get the hang of it (and upgrade the terrible speakers), you'll never want to ride without it.
Connecting to your phone via bluetooth is amazingly simple, and once you pair them the first time they will automatically connect to each other once you turn bluetooth on via your phone every single time with no problems.
Battery life is INCREDIBLY long! Mine sometimes lasts a whole week of moderate use without needing to be charged.
Phone call quality is excellent.
Decently easy to install.
Looks pretty cool when installed on your lid.
Intercom quality is excellent.
Connecting to other bluetooth devices is very simple.
The dial, buttons, and interface are very intuitive and easy to operate.
Voice commands work great as long as you pronounce SENA correctly.
Microphone quality is excellent.
Listening to music with this headset (after buying Tork XPro speakers) is lightyears ahead of earbuds. Seriously, I'm SO glad I ditched earbuds.
Upgrading the firmware can be an absolute nightmare sometimes. My unit would not upgrade for about a month of trying (although I could still use it).
The speakers that come with the unit are pretty much garbage for listening to music. They work fine for phone calls or intercom use, but music will sound weak and disappointing. I recommend the Tork XPro speaker set replacement, it's like installing a high quality car stereo into your helmet for around $80. This headset is transformed when you replace the speakers.
Mine shuts off randomly sometimes and I have to turn it back on. It doesn't happen very often, but it does happen.
The radio is pretty much unusable, I've never been able to get it to receive any stations very well, even with the antenna up all I get is garbled static.
It's pretty annoying that in order to call someone you have to set them on a list of numbers, and you only get like 3 or 4 slots. You can't call just by saying a name, you have to set someone to a number and then say "call number 1" for instance.
January 28, 2016
Sena has very poor customer service....product sound on music Bluetooth ....phones calls is Bad.....also purchased the SM10 cable to connect to my bike....and it's 3.5mm and the 20s is now 2.5mm called Sena on hold for 49 minutes just to be told their product is Bluetooth and not meant to be plug in even though it's has a audio jack...2.5mm on the unit and in the hand manual says Audio In.
January 25, 2016
Brought this unit to use on Gold Wing and Sm10 cord to plug in and its 3.5 and the unit is 2.5mm.....no help with customer service (Sena) on hold 49 minutes to get a answer of its not really made to be plug into but Bluetooth ....even though it has a 2.5 mm jack that in hand manual says to plug music here....Don't Buy!!!
January 25, 2016
More bells and whistles that I have yet to master
Haven't paired up with anyone for intercom, but phone and radio work great
January 22, 2016
I don't think I could ride without having a SENA on my helmet now. The addition of speakers and communication in my helmet is amazing. It's awesome being able to communicate with my friends on group rides. If you have the extra money definitely get the SENA 20s, if you can't the SMH-10 is the way to go.
January 19, 2016
Best bluetooth on the market
Works flawlessly. I have talked with several people while riding and they had no clue I was on the bike.
January 19, 2016
I have been using the 20S for roughly 8 months now...
I rode professionally for a living, while in law enforcement in New York City...so my knowledge with on-road communications is well-rounded.
Clarity is AWESOME!
GPS, Music, and Intercom are seamless.
Firmware Updates, I enjoy the fact that I can control my settings after updating the firmware right from my Mac.
Longevity of standby and talk usage
Jog Dial, I wear gloves whenever I ride and having hands that wear 3XL gloves, the jog dial is a God send.
Ability to communicate with others up to a mile away.
Installation can be a real - B*tch. I wear a Shark, so placing it in there and avoiding the swing down from the face protector during installation takes some effort. Also, I was concerned that screwing the clamp too much may crack the units port, or bend it that the unit itself wouldn't be able to slide correctly in due to possible bending.
Instructions - There are literally so many different configurations for the operation of the unit, that if you don't ride for awhile, you'll have to relearn all of those configurations. I haven't even attempted to tap into the possibilities of the unit - well, I haven't gotten my Pd.D yet.
I've made a copy of the quick guide that I place in my compartment on my bike. I jokingly told my wife that I'll place a set on the back of my helmet so she knows how to operate hers.
In the end - I have used such units as a hand-held mic with a speaker on my patrol wheel, "Chatter Box" and Harley's own intercom system back in the day when that was a breakthrough device. I have also used systems that wired both the operator and piggy-backs communication systems - and as a motor officer I had always had technology on my side - but I have to say - outside the Cons, which are few - this is the best unit that allows me to use MY music without wiring from my iPhone, while talking static free, and having my GPS telling me where to go when my iPhone is in my pocket.
It's worth the few extra dollars - I'd like to see more of a water resistant model available - for the money my concern would be getting caught in a flash storm like we have here on Florida, and exposed for a bit until getting to an overpass.
January 10, 2016