Sena 20S Bluetooth Headset
Expensive but worth the price
So this is my first Bluetooth, and it was replacing my bose in ear headphones I was using to play music. I first want to say that I was overwelmed by the instructions, but after playing with the bluetooth for awhile I figured things out.
Just like others have said, it would be best to update the firmware before even mounting device to your helmet (update only takes about 15 minutes).
As for speaker quality, there is very little bass when playing music, but after 20 minutes you'll get used to it and it won't bother you anymore. And speakers can easily drown out wind noise.
Fit and finish- it is bulky on the side of my helmet, like sometimes I wear a back pack and when I go to glance over my left shoulder when changing lanes it contacts the backpack strap on my left shoulder, but that is something that I will get used to. I absolutely love the jog dial, it is easy to turn the volume up and down, even with huge winter gloves on.
March 19, 2015
I've had the Sena 20S for about a month, but I feel like I've had enough experience to rave like a madman.
BANG FOR THE BUCK: Yeah, you'll drop some coin, but this device significantly changes the mental atmosphere of motorcycle riding.
During this past month, I've taken two rides with other Sena owners; one was a 600-mile, ten hour conversation. We talked about everything: "next turn in 2 miles, left on Woodyard Road"; "yeah my daughter-in-law is such a sweetheart ..."; "I'll need to stop for gas sometime in the next 15 miles". The other was terse ("Moving left two lanes. Ya'll cool?") but an effective way to lead a group through downtown Atlanta interstates.
Other rides have been full of music, college baseball on the radio, and my sexy GPS voice reminding me that I need to turn in ¼ mile.
EASE OF INSTALL: Screwed on the plate (piece of cake) and stuffed connecting wires under my helmet liner. Done. I elected to use the boom mike in my full-face hat, and installed two "lifts" under the speakers to ensure they're flush against my ears.
DURABILITY: Had it a month. Don't know. Can't adjust the rating to zero once I've touched the slider scale.
SOUND CLARITY: Varies a bit with speed, road surface. audio source, and surrounding traffic. I'm sure it varies with how much wind noise is generated by your helmet. On country roads, I get music loud enough to be painful, while the 70-mph run through the city produces ambient sound levels loud enough to almost overwhelm the Sena.
Seems that the music from my iPhone is louder when controlling it directly through the phone, rather than initiating music via the Sena.
EASE OF USE: Gave it a 5 because the controls are easily manipulated. Caveat is that there are so many control sequences ("push this once, twist two spots, and press-and-hold for 3 seconds ...") that I can't remember them all. Fully confident that I'll commit to memory the ones I use often, however.
To mate with another Sena, you press and hold for 12 seconds, then press once again for one second. How easy is that?
Haven't tried it with other brand headsets.
SUMMARY: After only a month, the Sena has become essential gear. While technically not a piece of ATGATT, I cannot imagine a buddy or group ride without it. Ever again.
Yes, I recommend the Sena 20S very highly.
March 19, 2015
I just purchased this unit to go with my Sena Prism camera. I'm just starting to get up to speed with all the features. It could be a little eaiser to use for us non tech savy guy's. Bluetooth has always been a challange for me in some ways. I did my first video this weekend and I'm happy with the end result. I'm going to buy a second Sena 20S unit so I can use when riding with friends. I'm very happy with the 20S so far. I would recommend this product.
March 18, 2015
Sound is very good. Contact with another rider is very clear.
I installed my Sena 20s on my new helmet. The directions were good for the installation. The speakers did not fit in the helmet recesses. I used my rotary tool to remove some of the plastic from the speaker edge. Then removed some plastic from the edge of the helmet recess which let the speaker fit down into the helmet recess. This was the only installation problem I encountered. The Sena connected with my Smartphone just fine and I was able to listen to music loaded on my phone. The sound was clear. I could hear the music very nicely even at speed on the interstate. Connected my Sena 20s with my friends Sena 10. We encountered some difficulty getting the units to connect. We found we needed to be a little more patient and hold the connection longer. Once the units were connected, they worked wonderfully. We were both very impressed with the quality of the connection and the clear sound.
March 16, 2015
The system is over all great, the only thing I would say is that there is almost no Bass and this should be the unit that has the best bass to it. Quality seems to be great, easy to charge and use while on the bike. It does stick out a bit from the helmet but this is kinda good cause you can quite easy find it on your helmet, so ease of use is a plus.
March 10, 2015
Awful Experience...Returned it same day
Let me cut to the chase...I was unable, after 2 hours, to get the 20S to update its firmware. Instructions were cryptic, incomplete sentence, non-intuitive and confusing. The Sena Device Manager instructed me to send an email to tech support for help. Huh??? Email. How about a phone number for tech support like every other company on the planet, even the bad ones, offer? But I did as I was asked and sent the email. An hour later, I was chomping at the bit and attempted to see what my help request status was (like..how much longer do I have to wait?) There's a very convoluted log in process to do this and I was unable to complete it. Couldn't find a Tech Support phone number on the website and GAVE UP.
Rev Zilla was very understanding and in spite of their "No Returns For Electronics" mandate, I was allowed to return the 20S.
That was yesterday. Tonite, I got an email from Sena advising me that they'd be ready for a phone call with me tomorrow...three days later.
If this is somebody's idea of a "world class customer experience" I'll eat my hat.
I really wanted this to work. I really did. I had visions of Bluetoothing my iPhone and playing music while I intercom'd with my riding buddy. But I simply will not accept this kind of experience in a premium priced product. No sir, I will not.
February 26, 2015
I upgrade from the Cena S10 and I have to say it was the best investment I could have made. A lot easier to use with gloves on and the new clip on feature ensures that it won't get blown off. (S10 didn't hold to well) The sound is a bit clearer but the best new effect is the integration of Radio and multiple devices. Great product! Well worth the money!
February 25, 2015
Great bluetooth device
Great product, easy install easy to use features. Very pleased. Thanks REVZILLA........
January 27, 2015