Sena 20S Bluetooth Headset
Good way to get knocked out.
I had a crash, this communicator was positioned in just the right spot so i would have the least amount of contact with my head if compression happened on my helmet. i woke up with bruising that matched the communicator. F*$@# this! never again Sena, I will be contacting your company(Sena) for a refund, though I doubt it will happen especially if you are wreckless enough to send out a product that protrudes into the helmet and affects a users safety.
November 20, 2015
Very high quality kit, but you will pay for this quality
No doubt about it, the Sena 20s is a very high quality piece of kit. I would recommend this to anyone, with some caveats. Basically any feature you would want is here, but it takes some time to get used to and there is a rather steep learning curve.
Call quality is exceptionally high, anyone I speak to had a hard time believing I was on my motorbike.
Audio quality is good, not excellent, but that's the trade-off for the convenience. I wear earplugs every time when riding and I could use a bit more volume. Howard Leight Max-1 earplugs require max volume but it's still good. When using NoNoise Moto, lower volume is clearer and the sound quality seems better, but then again that's yet another expense. Easy to install in a Shoei RF-1100.
Battery life is incredible. I use it every day to listen to audiobooks/podcasts on my commute to work (at least an hour) and only need to charge about once a week.
Seems rugged. Connection on the "dock" feels sturdy and I had to recently ride through a literal hurricane (Patricia) on a trip to south Texas. No issues with rain or the connection dropping out.
Intercom features are on point. Super clear even at longer distances. I bought a SMH5 for a friend when we went on a trip and pairing was easy and connection was strong with no noticeable drop-off. On on our return trip, there seemed to be a less reliable connection but that may have been a fluke or due to the poor weather. i couldn't figure out how to play an audiobook or music while still keeping the intercom available, but that was probably me.
The only real negative I can think of is that there are maybe too many features. I'm not sure I get any value out of the premium features of the 20s, but then again I'm sure the incredible battery life may be part of that premium. This has everything you could ask for in a motorbike communication system, but it's expensive. There doesn't seem to be much if any real-world difference (for me) and the lower-end siblings on the Sena list.
Overall I'm happy with the product. If you want the best and are willing to pay for it, this is definitely it.
October 31, 2015
Step up from the SMH10
So far this new communicator is a decent upgrade from the SMH10 that I was previously using. Just like my 10, the 20s was really easy to install. I followed the suggested setup procedure and installed the manager on my PC and updated the firmware right away. While easy, this probably took longer than the physical install.
Once everything was setup and working it was time to start learning the features. It's pretty easy to memorize what all the buttons and their combinations do. I haven't bothered to the memorize the voice commands yet, as I haven't needed them, but I'm sure I will before a long road trip. For now, all I really need is the communication and FM features.
Speaking of the FM, this is where the unit was disappointing (until I Macgyvered it#. The reception/sound quality while riding in a metro area was that of a $20 pocket radio #with the wire run across the inside top of the helmet#. I was able to resolve this by adding some wire #just wrapping it around, not splicing it into, the speaker wire# and then covering all of the wire with some aluminum duct tape. My FM reception is perfect now.
FM lovers might be disappointed depending on their range from radio towers. If the radio is the only reason why you want this unit, understand that it isn't the greatest without some help. If that's all you want it for, you might want to consider a different enabled FM communicator #or they can mode their setup like I have).
October 20, 2015
Great BT headset
I use this unit daily and love it. As recommended, when un-boxing the unit I immediately upgraded the firmware, and it works like a dream. The volume is sufficient for me to hear at highway speeds (I've got loud pipes and hearing loss). Those who are looking for deep bass, you will not be able to get it from a speaker that thin. Any complaints I would have about the fitment of the unit rests with the helmet I use, and the unit cannot be faulted for this.
October 15, 2015
really easy to install
this product is pricey but recomend if you got the extra cash. it sounds great with great features
October 13, 2015
Great Product for New Riders
My husband has the Sena 10C with camera. We decided to get this 20S for me, so we could communicate. The sound quality is very good and pairing this device to his is easy. It does take some time to install it in the helmet, but you don't even know it's there if you do it correctly. Everything stays in place and there isn't a bunch of added weight. They give you almost every option for the mic that you can imagine. Make your choice for your current setup and hold on to the extras. You can always change it up later.
I'm a new rider and being able to communicate is a big deal for me. There are many things that you are working on when you're a beginner and there's lots going on. It's really great to have someone whisper that your blinker is still on, warn you of obstacles and answer your multitude of questions. It's a pretty big investment, but worth every penny to have an experienced rider giving you hints and encouragement along the way.
October 5, 2015
I'm really happy with the Sena 20s, works well. It was a little confusing to use at first, once you memorize the controls it's easy enough.
FM radio, reception...it an't like in your cage, but it picks up my SiriusXM receiver, saves my "unlimited" data.
Phone works great, even at 70mph.
October 5, 2015
Easy to install and convenient to use. Decent sound quality
I bought the 20S for my C3 Pro. I was looking for a versatile sound system that allowed me to play music, talk on the phone and talk with other riders. This has it all. Touch response does not work that well, but the manual commands are easy to use with gloves on. FM radio antennae could be stronger. I am very happy with the 20S
October 5, 2015