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Sena 20S Bluetooth Headset
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  • Sena 20S Bluetooth Headset
  • Sena 20S Bluetooth Headset
  • Sena 20S Bluetooth Headset
  • Sena 20S Bluetooth Headset
  • Sena 20S Bluetooth Headset
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MSRP
$299.95
Your Savings (10%):
$30.00
Your Price
$269.95

Video Review

Sena 20S Bluetooth Headset Videos

Sena 20 S Bluetooth Headset

The Sena 20S Motorcycle Bluetooth Communication System is the latest communication device from Bluetooth leaders, Sena. The Sena 20S features a staggering 1.5 mile range, advanced Bluetooth 4.0 and a built-in FM radio tuner. Stay in contact by calling hands-free on your Bluetooth phone, rock out to your favorite riding jams in stereo or listen to voice instructions of GPS navigators by Bluetooth wirelessly, all the while having conversations in full duplex with a passenger or other motorcycle riders.

The 20S is a state-­of-­the-­art motorcycle and powersports Bluetooth communication system. The unit provides a sleek and aerodynamic design that offers a versatile jog dial that maximizes the ease of use for riders.

The Sena 20S features several industry firsts for the motorcycle Bluetooth communication headset market. Bluetooth 4.0 technology with dual Bluetooth communication modules increases the performance and reliability of the headset while also allowing for increased high definition audio quality. The advanced Audio Multitasking allows for a seamless blend of incoming and outgoing audio to create a mixed audio experience versus the traditional interruption based audio technology of other Bluetooth devices. The audio multitasking function creates the most close-to-natural audio sound while running multiple audio functions simultaneously and intelligently.

With the 20S, users can call hands­free with their Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigation by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other riders.

Features:

  • Bluetooth 4.0
  • Industry first dual Bluetooth module communication system
  • Audio Multitasking advanced audio management of intercom, phone, music and FM radio
  • Advanced wind noise cancellation
  • Versatile bike-to-bike conference intercom
  • Intercom working distance up to 2km (1.5 miles) in open terrain
  • Universal intercom - intercom with other brand headsets
  • Built-in FM radio tuner with station scan and save function
  • All-in-one helmet clamp kit
  • HD crystal clear and natural sound quality
  • Quick Bluetooth Pairing
  • Intuitive voice prompts and commands
  • Water resistant for use in inclement weather
  • Bluetooth protocol support: HSP, HFP, A2DP, AVRCP, PBAP
  • Firmware upgradeable
  • Peace of mind - thanks to the two-year warranty

Bluetooth 4.0 and Dual Bluetooth:

  • The 20S is the industry’s first dual­ module Bluetooth communication system as well as the industry’s first Bluetooth 4.0 technology
  • Dual Bluetooth modules allow for increased flexibility of functions, performance, and reliability
  • Users can take advantage of simultaneous communication by running multiple applications (music, GPS, mobile phone, intercom) and seamlessly switching back and forth as needed
  • Audio multitasking is a new feature that replaces the previous interruption-based audio functions of past Bluetooth communication devices
  • The audio multitasking function creates the most close­-to-­natural audio sound while running multiple audio functions simultaneously and intelligently

Intercom:

  • HD quality voice allows for communication with up to eight companions over a a distance up to 2.4 km or 1.5 miles
  • Intercom group management enables users to manage intercom participants by group
  • The intercom is “universal” allowing it to function seamlessly with Sena Bluetooth communication devices as well as other Bluetooth communication headsets in the market (with future firmware upgrades)
  • Advanced Noise Cancellation technology efficiently suppresses the wind noise from motorcycle riding without distorting original voice during intercom conversation

User Interface:

  • Intuitive voice commands have been built into the 20S to ensure riders can maintain hands free control while riding
  • Voice commands allow riders to operate functions such as intercom connections, mobile phone calls, music playback control and more
  • Motion sensor feature allows the pairing of Bluetooth devices with a simple shake of the units
  • NFC (Near Field Communication) allows users an instant setup process by dramatically decreasing the pairing time required for the phone and intercom

Clamp Mount:

  • All ­in one clamp allows for versatile helmet mounting systems for more flexible and easy to switch capabilities
  • Dual microphone - one inside the helmet for intercom function and the other on the clamp for listening to environmental sound without taking off the helmet
  • The dual microphone expands the use for the rider and continues to enhance their experience
  • Includes both wired and boom-style microphones

Specifications:

  • Talk time: 13 hours
  • Stand-by time: 10 days
  • Dimensions (main module): 94.7 mm x 48.3 mm x 25.5 mm (3.7 in x 1.9 in x 1.0 in)
  • Speakers: driver unit 36 mm – thickness 6.5 mm
  • Boom microphone length: 190 mm
  • Wire length between speakers: 555 mm
  • Weight(main module): 60 g (2.11 oz)
  • Audio Specs:
    • Built-in SBC Codec
    • Wide volume control
    • Sample rate: max. 48 kHz (DAC)
    • Built-in wide band Codec (HFP)
    • Sample rate: max 16 kHz
  • FM Radio
    • Built-in FM radio with RDS AF (Radio Data System Alternate Frequencies)
    • Radio region: worldwide
    • Radio frequency specifications: 64 ~ 108MHz
    • 10 preset station memory with automatic scan function
    • Radio on time: 8~10 hours

In the Box:

  • Sena 20S Headset Main Unit
  • Universal Helmet Clamp
  • Wired Boom Microphone
  • Wired Microphone
  • Micro USB Power & Data Cable
  • 2.5 to 3.5 mm Audio Cable
  • Cigarette Charger
  • Glued Surface Mounting Adapter
  • Rubber Pads
  • Speaker Pads
  • Velcro Pads for Speakers
  • Velcro Pad for Boom Microphone
  • Velcro Pad for Wired Microphone
  • Allen Wrench

 20S-01D

Resources:

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Sena 20S Bluetooth Headset 3.7 5 80 80
FM Radio letdown I've been the happy owner of various Sena products. However the S20 was an absolute want as I dearly miss some FM radio during my daily commute. Reception, as described on many forums, is rubbish. I regret buying it, and regret having trusted Sena to use their solid reputation to sell such a poorly developed product. December 15, 2014
I like this product I was using Scala Rider, and I thought let's give it a chance and I bought this product, it's nice I like it, but the sound is better in scala rider g9x. December 15, 2014
Solid product. This is my first bluetooth communicator so I don't have anything to compare it to. The sound is very clear and the device pairs with my iPhone 5S in a matter of seconds from being powered on. I can't vouch for the durability yet since I have only ridden with it a few times. It does have very sturdy construction and does not feel cheap to the touch. The only gripe I have is that the socket screws used to clamp the mounting bracket on to the helmet are on the inside and makes it a little difficult to tighten when fully snugged up against the shell of my Shoei RF1200. December 8, 2014
Great features but need more volume First of all, my only complaint is the volume level is just not high enough when wearing earplugs. And wearing earplugs is the only way to hear music or phone calls clearly. I usually wear earplugs anyways as the wind noise is pretty high on my bikes (Ducati Multistrada and Aprilia Tuono) and if riding without ear protection, there's too much wind noise to hear calls or music. The voice recognition works well most of the time, but sometimes it takes multiple commands - not a big deal though. The Sena paired easily with my iPhone and being able to listen to Pandora and answer calls is priceless! One of the many neat features is the little button that mutes all speaker sounds and amplifies external sounds. Haven't had a chance to check out the intercom feature till more riding friends buy one. Again, more volume and this unit would be about perfect. December 4, 2014
Love it! Having felt it was time to get on the Bluetooth helmet wagon, I chose the Sena 20S and am extremely pleased with the decision. My previous experience with helmet comms has only been with the old ChatterBox bricks (circa 1998). Obviously the jump in technology is huge for me. I'm not new to Bluetooth though and have been an active user since it's inception. I've read about the growing pains with the 20S and having recently acquired one and updated it with the latest firmware, I have no complaints at this time. Pairing with my iPhone was straight forward and using the Sena app was instrumental to the headset management. My first test calls while on the road was impressive. Folks on the other side of the call couldn't distinguish that I was on the bike. Kudos to Sena for their implementation of noise cancellation. Siri worked about as good as anyone can expect. For me, Siri is sometimes a mixed bag regardless of how quiet or noisy my environment is. This may be more attributed to how good of a connection you have with the internet though. I still have to get used to the voice commands. I've found myself using the stereo music commands regularly. The audio quality is more on the tinny side with not a lot of mid. Yet seems effective enough to enjoy some tunes on the road. I did not anticipate any high fidelity from the helmet speakers though. FM radio also works well for me. Using the phone app made it easy to assign stations to the 10 pre-set channels. I have yet to take advantage of any rider to rider comms. I am also curious to experience communications with other compatible non-Sena systems. Overall I believe the 20S is a good product out of the box. From here, I sincerely hope it holds up over time. December 2, 2014
communication is key The Sena 20s is the best communication unit I have ever used I ride almost everyday. Riding in groups or solo commuting to work daily I can listen to music at highway speed or make a phone call works every time . The multitasking skills are top notch will definitely be ordering another one for my wife December 1, 2014
Meh. More unimpressive design. The 20S is pretty functional but it seems to be defined by it's less than stellar user interface. Everything about interacting with this thing is mediocre. I know I could try harder to remember how to use the voice commands but seriously if there's something that we've learned from the last 10 years of gadgets and computers - its that you shouldn't need a freaking PhD to use the interface. (I still haven't made a phone call from the Sena interface to date) The sound quality just wasn't. It sounds like two speakers from a hallmark card. But is is LOUD - so there's that. On an upshot though the receiver can pair with two bluetooth devices so you can try to figure out how to deal with two gadgets not doing what you want. This was my first foray into a headset; and if they are all similarly complex I think I'll just stick to earbuds - at least until I can get a Skully or Nuviz. November 28, 2014
Was really looking forward to getting the 20S When the 20S was announced, I was so excited about upgrading from my older SMH-10R. So much so, in fact, that I encouraged my touring friends to pre-order theirs, too. That has turned out to be somewhat of an embarrassment. It truly is painful for me to write this review. But we've been waiting almost 5 full months for fixes for the most glaring issues. We received out 20S units in late June 2014. Immediately we noticed problems with an electronic whine/buzz in connected earbuds. We embarked on a 4,000 mile trip on July 4th. That's when the shortcomings of the 20Ss really hit us. The earbud buzz/whine was tolerable. But the other flaws were not. We ended up spending HOURS, literally HOURS fiddling with the units. In the course of the 10-day trip, they worked properly for maybe 30 minutes. The rest of the time we were fighting intercom outages and loss of intercom every time any of our Zumo units alerted or gave driving directions. We had to pull over at least three times per day to see if we could resolve the problems by doing things like powering up, resetting, reconnecting, etc. Every evening, we worked with the units to see if we could determine if the issues were due to our learning curve or due to deficiencies in the firmware. By the end of the trip, some of the group simply turned their 20S OFF and refused to be bothered by them any more. The worst of the issues was the 20Ss randomly dropping Intercom to one or more in the group of 4. The only way to determine if communications was working was to ask, "Can anyone hear me now?" At least 10 times per day, the answer was silence. Hmmmm, guess no one could hear me. That resulted in many miles passing under our wheels while we poked at the JOG button, turned the unit ON and OFF and back ON, trying, trying, trying to restore communication between the four of us. We only had all four units intercomming for possible 2 hours TOTAL out of the 10 days of 10 hours per day riding. There was always someone missing. Sometimes, this was caused by the units simply turning themselves OFF. No button pushing required. Silence might indicate that the unit had powered itself off with no notification by the Sena lady. Turns out, it does it all the time; sometimes within 5 minutes of connecting with another 20S. We were constantly calling,"can you hear me now". Occasionally, we'd succeed in reestablishing communication after a half hour or more of riding and trying. Had no idea why. The other issue that affects operation is that the A2DP port is meant for the phone to give it highest priority, I guess. However, everyone I know pairs their Zumo GPS as a phone so that the XM radio, audio books, and MP3 player works. That would be just fine, except every time the Zumo alerts or gives driving directions, intercom is blanked out . . . sometimes never to return. It would happen at the most critical times of our trip . . . like when looking for a restaurant or gas station in an unfamiliar area. Instead of being able to communicate our intentions with each other, the GPS blanked out the intercom. We had to resort to hand signals. OK, now the good. The audio quality is phenomenal. The wind noise filtering is like no other. One can ride with a half face helmet and his/her transmitted audio is 100% noise free! Wow! The ability to use the phone is very good. My wife cannot tell whether I'm at 80 mph on the Interstate or parked at a gas station. It's that good. At the time of this writing, I'm in hopes that Sena will address the issues that their customers have brought up on the Sena forum. They have good technical support people, but they can only help with the units as they have been produced. They cannot help with the problems and priorities between functions. I must say that the factory support is as good as it can be. The four of us that bought in June all had our 20Ss replaced with new ones when we complained about the buzz in the earbuds and the lack of FM radio operation. Both of those issues were fixed with hardware changes and didn't cost us anything except a little inconvenience. I'm not sure whether or not the development team is working on the other issues. Only time will tell. I sincerely want my Sena 20S to work reliably and am holding out for firmware changes that will address the issues we're having. November 26, 2014
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Sena 20S Bluetooth Headset
Already Asked: 78 Questions, 237 Answers
Sort by:
RevZilla Store asked: Why did you choose this?
James G: Gift Dec 15, 2014
Muhammad Syamsulfaiz Z: For its multi device capability, this is the best in the market. Dec 4, 2014
PATRICK M J: The new features plus the iPhone blue tooth setup commands and great reviews make this new model a must have for my Christmas list. Nov 29, 2014
Kirk R: I was seeking a helmet based headset for music and audiobooks. After a good deal of research and guidance from a Revzilla sales person, the Sena 20S headset appeared to be best for my requirements. Nov 28, 2014
Robert R: I use a bluetooth setup on my Schuberth helmet, but I'm now also using a HJC helmet a friend gave me and it doesn't have bluetooth. The helmet is bluetooth ready, but the bluetooth that it is made for has bad reviews, so after checking several reviews
for this universal system, I decided to get it.
Nov 28, 2014
Brian F: I choose the Sena 20S Bluetooth Headset mainly for its ability to connect to multiple devices, and layer the various audio feeds into the headset simultaneously. Nov 24, 2014
Richard H: Recommended by trusted friend Nov 21, 2014
AJ S: I choose this product because it seemed to be the best communicator available in it's category. Besides, saddling up with a helmet and no way to communicate with ones cell phone, gps, and music is not my idea of a good time Nov 17, 2014
Michelle S: I wanted the upgraded features of this product, increased connections to riders, increased distance ability, and the added feature of my music not being cut off when in conversations with other riders Nov 17, 2014
Nathan B: This unit has better range, the best Bluetooth 4.0 technology, longer battery life, and an app to control it on your phone. I am also able to connect to an older Bluetooth XBi2 headset that my wife now uses. The new design also looks great on a helmet. Nov 11, 2014
D U: I looked high and low at the many models of communication devices available and came to the conclusion that the 20s has all the features that I want in an upgradable and fully supported package. Based on the outstanding reviews it seems like a low risk, high return investment. Nov 11, 2014
Tom W: Riding buddies have switched to BT for B2B communication, so I guess I'll try it, too. Oct 27, 2014
Wayne M: Great technology- great sound quality Oct 24, 2014
Christopher Y: Watched lots of RidingwithTom! He did a great review on this particular model and showed in call qualities and read up about it. So I just have to get it.. Although winter is right around the corner for me.. I guess i'll just have to wear my helmet while i drive in my car! Oct 19, 2014
ellen j: My son requested it for his birthday. He is a very thorough researcher so I am certain that this is an excellent product. Oct 18, 2014
Trenton W: I don't have this in my hands to test yet but for other shoppers, this seemed like the best option on the market according to reviews. Especially with the ability to pair with other brand devices. You don't get that with any other device and there are so many options for people to purchase now days that you need this option.

I see potential new updates coming out in the future to fix current firmware issues. I am up for dealing with currents problems that have been reported until that time.
Sep 22, 2014
Bruce M: I bought a Nolan 104 helmet but bought this units even though it will required some rigging it up to the helmet. But the Nolan units only works with other Nolan units and their's was way more expensive. Sep 22, 2014
David H: The SHM10 was highly recommended by a friend so I thought I would upgrade to the 20s Sep 22, 2014
Kenneth K: Hope this is as good as all the reviews I have seen. Want to be able to listen to music. Need the ability to answer a call when traveling without having to stop. Has a ton of features for the price. Sep 19, 2014
Charles J: I already Had one and enjoyed it so much i bought one for my dad as a birthday present. Sep 17, 2014
Jason R: Owned the earlier Sena version and was so happy with it that I had to upgrade. The new one has better positioned connectors (on the bottom, instead of on the side), so hopefully they wont get water in them and quit working like the old ones did. The voice commands are also great- I don't have to touch the device for most control actions. FM radio reception leaves some to be desired, but at least it is available. Sep 10, 2014
Aderonke A: Going on a bike ride soon, want to communicate with other riders Sep 9, 2014
Bruce Y: Anthony's video review Sep 3, 2014
William M: It Is awesome Aug 27, 2014
Aadam S: Good reviews. Aug 23, 2014
Jose Karlo P: Voice recognition and the second mic. I always have problems hearing people when I have my earplug on lolz.. Aug 23, 2014
Timothy G: the best and ars technica says its the best Aug 22, 2014
Cristino M: Audio Multitasking! Aug 18, 2014
Mark L: I currently have an older model and want some of the improvements offered on this one. Aug 18, 2014
Bill Daopeng L: Universal communication with all the Bluetooth devices, and tasteful design. Aug 12, 2014
merle w: functionality Aug 10, 2014
Conrad K: This system will work with other brands of communicators and seemed to have all of the features I needed. Aug 7, 2014
Jeorme C: Recommended by friend. Aug 6, 2014
Aaron L: broad functions that make it easier to use Aug 6, 2014
Jon B: I am upgrading from the smh10, one of mine was working intermittently. Aug 4, 2014
Rushwan M: Headphones bother me after a while but love listening to music while riding Jul 31, 2014
Tim S: i have one, bought this for my son great blue tooth works great Jul 30, 2014
Scott P: chosen for compact size, the available voice commands and the ability to remove the electronics from the helmet clamp Jul 28, 2014
jeremy g: dual bluetooth, battery life Jul 26, 2014
Bruce J: State of the art technology to match new BMW BT capabilities. Jul 25, 2014
Real P: Review on the web
communication range of over 1 mile
Jul 24, 2014
jamie m: It was recommended Jul 22, 2014
Leslie B: I've been usng the SMH-10 for a few years and love it. I went with the upgrade to the 20s for FM radio and the new features for iPhone / Android apps. Jul 22, 2014
Don in Florida: I want to upgrade from my current Sena SMH-10. Jul 19, 2014
John G: I love my SMH-10 but wanted to be able to listen to music AND my friends over intercom at the same time. Audio Multitasking sold it for me. Jul 19, 2014
Steven M: 1) Supposed to talk with other brand headsets. 2) Based on reviews I've read, Sena's the best! Jul 18, 2014
Gary R: Highly recommended on K1600 forum. Can use earbuds. Compatible with other BT headsets Jul 16, 2014
Philip E: I have nothing but good experience with sena products. Jul 13, 2014
Dane S: An upgrade to the SMH 10 in everyway! Jul 12, 2014
Tomasz B: new technology, easy to use Jul 12, 2014
Kyle C: I wanted to be able to talk and listen to music with out having to have ear buds in Jul 11, 2014
Che-Chuen H: I love the Sena SMH-10. However, it's a bit inconvenient to have to switch out of a conversation to listen to GPS directions. Enter the 20S. I can't wait to test the "audio multitasking" feature that will solve this minor inconvenience in the SMH-10. I also like the external mic feature to listen to exterior conversation & sounds with the helmet on. Really looking forward to test and review this unit! Jul 11, 2014
Brian K: Excellent reviews, Company history of producing excellent products. Incorporates leading edge technology. May 25, 2014
Rachelle T: connect with different manufacturers and multidevice layering May 23, 2014
Y O: I am ready to change from my old system and this looks like a good one. May 20, 2014
Charles F: I have used a Sena SMH10 for 4 years and love it. Need to replace one that my puppy chewed up. Saw the new model and like its features. May 19, 2014
Richard B: I love all the features and that it works with other brands of headsets. May 5, 2014
Samuel K. L: The system seems to have all the features I want for a blue tooth communicator. May 2, 2014
Wendell M: This unit has the functions that I have been looking for. Apr 16, 2014
Daniel W: Best features. Apr 16, 2014
Tom T: my sena 5 is weak and I need the ear bud plug this one has. Apr 9, 2014
tom m: Based upon the recommendations for the 10 model line, this next gen system, which has built-in ear-bud connectivity and claims to pare with non-Sena brand products (for my buds who have other gear)....has the "jog-dial" in a less obtrusive package. Pricey, but if it's got improved sound quality too, which it claims to have, should be worth it! Apr 7, 2014
Mark M: Is supposed to work with other brands. Mar 31, 2014
Dustin M: This will be my first Bluetooth Headset. Ultimately I chose this unit from Sena because of the compatibility with the other units out there. Looking forward to testing this thing out. Mar 9, 2014
M I: Versatility of the Product. Feb 22, 2014
Mike N: External head-phone jack, and the ability to pair with communicators from other manufactures Jan 27, 2014
Ronald A: Excellent brand, great function, great merchant, fits the bill. Dec 18, 2013
A shopper asked: I've seen sites where this was expected to be released in April, then May, and now, June. Any word on why the release continues to be backed up? Apr 28, 2014
Answer this · Send to friends Good question? Yes (24) No (0)
Matt KStaff: Very limited quantities (less then 300 for all of the US) are coming in by mid-June. All of quantities coming to RevZilla are spoken for in pre-orders. SENA expects to have good availability and to be able to fulfill all of the pre-orders by mid-late July. Jun 9, 2014
Reply to Matt Good answer? Yes (2) No (0)
Samuel K. L: Did you guys already receive and send out the stock that you received in this first shipment? Just trying to see if I have a chance of getting mine soon or if I have to wait till late july. Jun 20, 2014
Reply to Samuel K. Good answer? Yes (2) No (0)
Peter D: ...and now Late July! Jun 9, 2014
Reply to Peter Good answer? Yes (1) No (0)
A shopper asked: Two things… First, are there separate volume controls for the intercom and music? And if so, how does this feature work??
I’m coming from a J&M Bluetooth headset and that was a huge feature for me, having buttons for the Bluetooth volume, and a dial for the rider/passenger intercom (which was corded) so they could be adjusted independently (turn the wife down and the music up for example)
Secondly, (and this is more of a curiosity really) when plugging in earbuds, does the sound cut out on the speakers or do the speakers and earbuds play simultaneously?
Thanks very much for the help!
Nov 8, 2014
Answer this · Send to friends Good question? Yes (9) No (0)
Sena B: The volume of the intercom is independently from the volume of the music so adjusting the volume of the intercom does not affect the volume of the music. Secondly, plugging in a pair of 3.5mm earbuds will disable the connected speakers. Dec 8, 2014
Reply to Sena Good answer? Yes (0) No (0)
Cathy G: Good questions. The volume of the intercom is the same as my music. If you can control independantly I really dont know. And the plug in for the ear with a shutoff of the speakers I have not tryed . I am no help to you and am sorry. Nov 8, 2014
Reply to Cathy Good answer? Yes (0) No (1)
Tom T: The large putter ring on the unit controls volume. Nov 12, 2014
Reply to Tom Good answer? Yes (0) No (1)
A shopper asked: Will the new 20S be able to read and compose texts for the iPhone? Mar 16, 2014
Answer this · Send to friends Good question? Yes (5) No (0)
A S: Yes. The 10 does also... Apr 2, 2014
Reply to A Good answer? Yes (0) No (0)
Jacob I: And the 5 Apr 22, 2014
Reply to Jacob Good answer? Yes (0) No (0)
A shopper asked: Can the 20S be charged on the bike while using it if it becomes necessary? Mar 3, 2014
Answer this · Send to friends Good question? Yes (6) No (1)
Sena B: Yes. As with all other Sena products, the 20S can be charged while it is in use. Mar 20, 2014
Reply to Sena Good answer? Yes (3) No (0)
A shopper asked: I currently use a wired intercom with a hot-mike which allows instant communication between rider and passenger, this is a priority for me. Does this, or any BT system, allow for instant communication or does the VOX have a delayed activation? If listening to music with the device is there a delay with the VOX? Thanks. Dec 19, 2013
Answer this · Send to friends Good question? Yes (4) No (0)
Tristan R: The 20S has integrated the new features that enable users quicker and easier accessibility while using the unit. Intuitive voice commands have been built into the 20S to ensure riders can maintain handsfree control while riding. The voice commands allow riders to operate functions such as intercom connections, mobile phone calls, music playback control and more without needing to take their hands off of the handle bars.

Another key feature allowing for quicker and easier accessibility is the new interface based on motion sensor technology for easy set-up and pairing. The motion sensor feature allows the pairing of Bluetooth devices with a simple shake of the units. The new feature allows users to spend less time setting up and pairing units and more time enjoying their ride. The motion sensor feature is also firmware upgradeable to allow for additional yet to be released features.
Dec 24, 2013
Reply to Tristan Good answer? Yes (0) No (7)
A shopper asked: Is it compatible to work wirelessly with my 2014 Boom 6.5 system on my Harley?? Apr 19, 2014
Answer this · Send to friends Good question? Yes (3) No (0)
Anthony T: Ive asked the same question, and the short answer is no. According to my connect at my local Harley Dealer who spoke with a Sena salesman, if you buy the SENA SM10 connect that to the bike, then connect the 20S to that it will work..... Sep 19, 2014
Reply to Anthony Good answer? Yes (0) No (0)
Tom T: I'm thinking not so much. The boom is rigid but may be a little too short and open wind may blow it out of position. Jul 22, 2014
Reply to Tom Good answer? Yes (0) No (1)
kurt h: I'm not familiar with headsets. Based on the description, is this compatible for a half helmet? May 20, 2014
Reply to kurt Good answer? Yes (0) No (2)
A shopper asked: will the 20s have the wired boom for better fit on modular helmet like the smh10-11 or is it only going to be fixed boom on the device? Dec 18, 2013
Answer this · Send to friends Good question? Yes (3) No (1)
Sena B: The 20S will include 3 microphones (a boom microphone as depicted, a wired microphone, and an attachable boom microphone). Mar 20, 2014
Reply to Sena Good answer? Yes (4) No (0)
Scott C: Under the section "Clamp Mount", it states: "Includes both wired and boom-style microphones".

I don't mean to spam, I just want to make sure everyone who asked the question gets the answer.
Mar 1, 2014
Reply to Scott Good answer? Yes (3) No (1)
Tristan R: Currently it would appear not from the website details. :( I need that also.

Talk time: 13 hours
Stand-by time: 10 days
Dimensions (main module): 94.7 mm x 48.3 mm x 25.5 mm (3.7 in x 1.9 in x 1.0 in)
Speaker: driver unit 36 mm – thickness 6.5 mm
Boom microphone length: 190 mm
Wire length between speakers: 555 mm
Weight(module): 60 g (2.11 oz)
Dec 24, 2013
Reply to Tristan Good answer? Yes (0) No (6)
A shopper asked: Can my passenger and I listen to a single audio source at the same time? We like to listen to audiobooks, podcasts, etc while traveling. If yes, how does this work with respect to pairing or cabling between the source (phone/mp3 player) and the two units? Jun 2, 2014
Answer this · Send to friends Good question? Yes (2) No (0)
Richard B: According to Sena's web site you can pair to multiple bluetooth devices at the same time. You you're supposed to be able to intercom, listen to bluetooth audio, and share bluetooth audio all at the same time. Jun 2, 2014
Reply to Richard Good answer? Yes (0) No (0)
Michael N: No cables required if listening to a BT music stream. You can share that music stream with the other headset during an inetcom session. You get both the intercom and the music audio blended. Aug 6, 2014
Reply to Michael Good answer? Yes (0) No (0)
A shopper asked: Is there a more specific date? Just seeing if this will be available starting April or end of April. Mar 28, 2014
Answer this · Send to friends Good question? Yes (2) No (0)
Jeremy D: Most likely end of may to june now....I say a response email, cant remember where that had pushed the date back even further and said it was going to ship to retailers in May now....sigh Apr 14, 2014
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harry g p: No helmet speakers will have base because they aren't close enough to your ears and it is not easy to do this. I use earbuds which work great. The new unit has ear bud or speaker hookup. Apr 15, 2014
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A shopper asked: Is this item going to be available with a wired microphone? It looks like it just comes with a boom mic Jan 18, 2014
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Scott C: Under the section "Clamp Mount", it states: "Includes both wired and boom-style microphones". Mar 1, 2014
Reply to Scott Good answer? Yes (2) No (0)
Sena B: The 20S will include 3 microphones (a boom microphone as depicted, a wired microphone, and an attachable boom microphone). Mar 20, 2014
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A shopper asked: Does the Sena 20S allow the option of using your own speakers or earbuds or are the speakers hardwired? Dec 4, 2013
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Sena B: On the 20S there is a 3.5mm earbud jack and the included speakers are not hard wired so they can be removed if needed. Mar 20, 2014
Reply to Sena Good answer? Yes (3) No (0)
David H: On the website is a picture showing an "EARBUD" jack, Dec 11, 2013
Reply to David Good answer? Yes (1) No (1)
A shopper asked: The universal intercom is the biggest selling point for me as Most of my friends have Scalla intercomscan Can I conect all five chanels to Scalla intercoms at is there a limit to interconectability? I read on a form that in order to conect to another brand that you have to rout it through your phone somehow. Apr 20, 2014
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A S: From what I saw on the manual, you can only pair one non sena device to one sena device, you can start a 4 way intercom with 2 sena's and 2 different intercoms Sep 3, 2014
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A shopper asked: Compared to the SMH10:

1) Does the 20S have sidetone?
2) When used with the iPhone, can Siri be accessed through the 20S?
3) Is the 20S' volume louder than the SMH10?

Thank you!
Jul 1, 2014
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Ken J. L: 1. Yes.
2. I don't have an iPhone.
3. Seems to be.
Aug 18, 2014
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Jang J: 1. Yes
2. Yes.
3. Yes and better quality
Jul 1, 2014
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A shopper asked: Which GPS units will the Sena 20S pair with using Bluetooth for trip routing? I have the SMH10 and was informed that GPS voice directions would pair to it but that is not the case. I have a Garmin nuvi 3597 GPS and Garmin says it will not work with the SMH10 and furthermore Garmin indicates there is no way they can make all their bluetooth gps units compatible with all bluetooth headsets!! Mar 11, 2014
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Josh M: The Sena SMH10 and 20S will pair perfectly with all the Garmin's that pair with headsets. The nuvi 3597 hasbluetooth but does not pair to headsets. It pairs to phones so you can talk and hear through the GPS unit (and stow phone). The models meant for motorcycles, (Zumo models for example) pair to headsets as well as phones. All on Garmin's website. Mar 12, 2014
Reply to Josh Good answer? Yes (2) No (0)
David S: I agree that it can't be used with everything. Depending on how Garmin implemented the BT. This is also the case with Zumos. I have the Zumo 550 and while I could pair over BT for navigation, phone and music (MP3) Garmin decided that if you added the optional XM antenna you can only get XM over the hardwire Audio out. So I have to run the hardwire audio out to a Sena SM10 BT hub which then I pair the headset to. Basically skipping the pairing of the GPS direct to the headset. So if the Nuvi 3597 audio out, the SM10 is an option. Though it is pretty spendy if that is all you want it for. It does add the capability of adding a couple aux inputs such as multiple Garmins (I run 3 of them) and an input for a PTT style radio (FRS/GMRS/CB). Since I use the radios for bike to bike Comms it was easier to justify the cost of the SM10. If I only wanted it for a BT bridge for XM I would have done a cheap BT dongle off eBay. Apr 3, 2014
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A shopper asked: Are these units going to be backwards compatiable with existing Sena products? Nov 30, 2013
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John P: It seems like the answer is yes.

"The intercom is “universal” allowing it to function seamless with Sena Bluetooth communication devices as well as other Bluetooth communication headsets in the market (with future firmware upgrades)"
Dec 2, 2013
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Sena B: The 20S will be able to be paired with other existing Sena headsets for intercom communication. Mar 20, 2014
Reply to Sena Good answer? Yes (1) No (0)
A shopper asked: Sena's website only mention apps and compatibility with iOS and Android smartphones, but not the Windows Phone. Are there any compatibility issues with the 20S and a Windows Phone (specifically a Nokia Lumia Icon running Windows Phone 8.1 OS)? Jul 8, 2014
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Tina-Kevin M: It should pair just fine with a windows phone or any Bluetooth phone. I have the iPhone but like the Windows phones better. Just no apps for the windows phones. Jul 14, 2014
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A shopper asked: Does this support the APT-X high-definition Bluetooth codec? May 18, 2014
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Cathy G: I did not see in the specs that APT-X is supported. That said from the preliminary reveiws this is a step up from last generation and the last sh 10 was a very good unit alround. Sorry I couldnt give u a positive answer but they may put the codec in a firmware update that u can download. Doug May 21, 2014
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A shopper asked: Is the 20s unit compatable with any other in helmet speakers or ear buds by other manufacturers? Aug 18, 2014
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Michelle S: I purchased the 20s, and was not able to hear music or conversations clearly with the standard speakers that came with the unit. I tried everything, but the wind noise and road noise, even with the volume turned as high as it would go, I was still not able to hear properly.

So, I purchased the SHURE SE215 Earphones, and they work GREAT. The system is compatible with other ear-buds. The 20s has both an earphone/bud and an Axillary port ( mp3 player )

I removed the standard speakers off the unit ( just a little screw turn ) and the speakers/wires are removed.

I do not know about other helmet speakers compatibility.
Aug 18, 2014
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S S: Yes. According to the instructions you can use your choice of buds or speakers.

I haven't changed either yet on my 20s, but when I upgraded the Sena smh10 to Tork X Pro speakers, the difference was incredible. Huge upgrade in clarity, bass and overall sound. The speakers on the 20s are pretty rocking out of the box so I haven't needed to.
Aug 19, 2014
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Timothy C: I have not tried other in-helmet speakers, but I have tried two different brands of ear buds and they worked. Aug 18, 2014
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Damien A: They have a head phone jack along with an Aux plug. I haven't used it yet but I did read it in the manual. Aug 20, 2014
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Douglas P: I would think so since it has an audio jack in case you would want to get different in helmet speakers. Aug 18, 2014
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David H: You can use any earbuds you want, however the Sena helmet speakers have a specific connection point. Aug 18, 2014
Reply to David Good answer? Yes (0) No (0)
Ken J. L: This unit has a audio jack so you can plug in any ear buds or speakers. Aug 18, 2014
Reply to Ken J. Good answer? Yes (0) No (0)
Dennis W: 20S is compactable with ear buds but not speakers Aug 18, 2014
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Richard B: Yes - it uses Bluetooth technology to talk with other non-Sena products. Here is something I copied out of the owners manual:

18.1 Universal Intercom Pairing
The 20S can be paired with non-Sena Bluetooth headsets for Bluetooth
intercom conversation. You can pair the 20S with only one non-Sena
Bluetooth headset

You might want to go online to the Sena website and download the whole owner's manual pdf (for free) which will tell you all of the Sena 20S capabilities - I tried to post the link here for you but it's not allowed.

Hope this helps
Aug 18, 2014
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David B asked: How is the build quality of the unit? I have been reading about build quality issues on various forums so I am hesitant on purchasing the Sena 20s and having to deal with warranty. Most people post things when they complain (as opposed to when they praise something), so I'm hoping the people without problems outnumber the people with problems. Sep 13, 2014
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Tina-Kevin M: The build quality is great. Some may say it is not because it is light weight. It is suppose to be light weight. That is the point in the unit. Very strong and very functional. The best unit on the market by far. Great sound quality and if it is not good enough you can use your own speakers with it. I crashed head first into gravel and slit 15 feet on my head before coming to a stop. The shoe helmet did its job and the Sena only had a couple of scratches and still works perfectly. Go to the Sena facebook page to see the aftermath of the helmet with the Sena 20s attached. Sep 17, 2014
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Timothy C: Build quality is quite good. Took the unit on a 5200 mile trip out west (I'm from Indiana). Rode through some extended wet weather without issue. We rode for around 10 hours per day and the battery only conked out once at the end of one of the 12 days. Make sure you plug the unit in at the end of the day as it takes several hours to recharge. Sep 17, 2014
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Michael K: Fit and finish of the product is very good. Buttons click well, the jog dial is quite responsive, and overall things just feel 'well made'. Not to mention the fact that I've given mine a bit of abuse so far, and everything is working fine. I don't have any worries about the build. Sep 17, 2014
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Dale R: Used several times already with no issues. Does not seem as stout as the 10 but has worked as advertised. Love the improved sound quality. Sep 17, 2014
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Pete K: I have no issues whatsoever. I've had it since launch date and use it daily for my commute as well as long German trips Sep 17, 2014
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John r: I have not seen any problems. Sep 17, 2014
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A shopper asked: Does this unit include 2 headsets or only 1? Jul 19, 2014
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Kyle C: This only includes one headset. You need to buy the dual pack to get two headsets Jul 20, 2014
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Craig E: The 20s comes in a single headset option or a dual headset option which ever one you would like. The 20s ROCKs! the best headset on the market by a long ways. Jul 19, 2014
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Che-Chuen H: The Sena 20S comes in both a single pack and a dual pack. I bought the single pack which includes only 1 headset. Jul 23, 2014
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merle w: the single unit has one set of speakers, but has the capability of plugging in additional speakers or ear buds. Jul 19, 2014
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Jeffrey S: This unit is only 1 headset. They do sell a bundled set tho Jul 19, 2014
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Glen W: This is just the single headset, but extra parts Jul 19, 2014
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Jang J asked: Taping 20S to initiate "voice command" is hit or miss. What is the best way to do it? Jul 7, 2014
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Sena B: With the v1.1 firmware for the 20S you can set the Motion Sensor sensitivity to "high" or "low" or you can disable it entirely. With the Motion Sensor set to "high" you need to gently tap the body of the 20S (or on the helmet around the 20S) twice to activate the voice command. The best way to activate it is to gently tap two times while counting the seconds. Count to one second for the first tap and then count two seconds for the second tap. With the sensitivity level set to "low" you only need more force when tapping but the same 1 second gap in between each taps. Jul 8, 2014
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Brian K: Jang, I've had the 20s for several week, and admittedly have not spent a lot of time on., but so far tapping it does not work for me.
I suggest the following
1) Join the forum at Sena for tips and to view existing problems (lots).
2) Update both firmware and software as they become available.
I do think Sena is trying and currency of software and firmware is your best bet.
Jul 8, 2014
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Steven D: Did you do the update? They added a sensitivity setting which can be adjusted from the smartphone app. They also have a bunch of tutorial videos on their website. One of them shows how to do the tapping. Which by the way they recommend tapping your helmet and not the body of the 20S.

Hope this helps.
Jul 7, 2014
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Bobby S: I saw a video on this (youtube). Says the best way is to tap the helmet close to the device. Do a search and I bet you can find the same video. Since i don't yet have the 20 i can't personally tell you how well this works. Jul 7, 2014
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Dale R: I just recieved my 20s today and have not had a chance to use it, Sorry. It has been on backorder for a while. Jul 7, 2014
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Stewart R: You have to tap it surprisingly hard, even with highest sensitivity Jul 7, 2014
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Nancy S asked: I have a Shoei RF-1200 in small. I have read that the 20s Speakers are just a hair too big to fit well into the speaker wells in the helmet. I don't want to surface mount the speakers. Has anyone successfully mounted the speakers in the wells on the RF 1200? Oct 10, 2014
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Cesar J: This is not quite the answer to your question, but I do have some ideas. (For the record, I have the speakers mounted in my Shoei GT-Air.)

If you buy it and it ends up being too small, you might be able to use strips of 3M double-stick mounting tape (the best one ends up being 3M VHB, 1/16" thick [or 3 mil] double-stick mounting tape). You're most likely to run into issues with the part of the speakers where the wires come out. In my GT-Air, the recess built into the helmet for speakers is shaped like a circle with one squared-off corner, so I just oriented the speakers so that the wires come out there.

An alternative solution would be to use in-ear headphones, the kind that go inside your ear canals (not ear-buds, which just sit inside your ear). the hardest part there would be finding a quality pair that seal up just right with your ears, yet remain low-profile enough to not be uncomfortable inside your helmet. v-Moda makes a good set that I've used that way before.
Oct 10, 2014
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S K: I have my 20s in a medium 1200. I manipulated mine so I did not need to shave some of the inside shell down. However, the best way would be to sand some of the inside liner down (which isn't much) and you're not shaving enough to negate the safety properties of the helmet. If you put the wire side down into the hole first its possible to have part of the speaker stick on the supplied velcro. I also kept the inserts that come in the helmet that are in those holes to go over the speakers to stop any issues with discomfort or rubbing on my ear (also in my case to help hold the speaker in). I've only had one issue with a speaker coming out and it was fixed within 10 seconds. Ultimately I would say do the shave method as that will allow the speaker to fully sit on the velcro and not require you to adjust the speakers. Good luck! Oct 10, 2014
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Nancy S: So I decided to purchase the SMH10 instead. It fits well in the speaker wells. The foam inserts in the helmet are now too big to use, too, but it is comfortable without. I have other issues with the SMH10 that I will post on that product page, but it had to do with the upgrade to the firmware they suggest you do. Basically, it killed the unit. Sena is going to replace it, but apparently I wasn't the only one with this problem. How about a little proactivity from Sena. What a hassle. Oct 24, 2014
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Jack M: I have an RF-1200 large, and was able to mount the speakers just fine. In my case, I used a razor blade to shave down the plastic. Specifically, I opened up the area where Shoe left a guide for wires going to the speakers. This allowed the Sena speakers to slip right in. Oct 17, 2014
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Mark S: I don't have Shoei but I measured the thickness of the speakers and they are a good 1/4" thick without any velcro. I have them in a hjc I max 2 and they fit fine. Hope that helps. Oct 10, 2014
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A shopper asked: i know you can use earbuds with the 20s, but i'm wondering how thick the speakers are? my helmet has very little room (depth) for speakers. could someone please measure the speaker portion? Jul 22, 2014
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AJ S: The speakers themselves are ¼" thick. If you were to use the velcro pads that comes in the package then the thickness is a little over ½", I'm calling it ?" in total. There are also some velcro strips in the package that I haven't played with yet but if the strips could be used without the pads then we're back to about ?".
I hope this helps.
Jul 22, 2014
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steve m: Speaker is 1 9/16" in diameter, and 1/4" thick. It fits snugly in the recess in my Shoei RF-1200; in fact, a tiny bit of trimming of the recess with an X-acto knife would improve the fit. Jul 22, 2014
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Mark W: The speakers are not very thick. They do work and sound good. I have tried my Bose earbuds and they work great and fit good with my Schuberth helmet! Jul 22, 2014
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Sergio M: The speaker has a 1/4 of an inch. Each.
I hope this will help you
Jul 22, 2014
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A shopper asked: Is the 20S weatherproof? Jun 22, 2014
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Barry H: I wish I knew if it was weatherproof. I hit the Revzilla website just as a couple came in and they allowed me to order the unit and then promptly called and cancelled the order on me. Still have not received it.

However I do have a 10S. That seems to be weather proofed, but if I were caught in hard rain I would take it off my helmet.

Good riding to you!
Barry
Jun 23, 2014
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Greg J: I have used the 10s on our snowmobiles. The unit itself help up just fine. The microphone not so much. Vapor from my breadth shorted out the microphone after two hours of riding. We have since wrapped the microphones in ziplock bags and tape and that seems to have solved the issue. Jul 28, 2014
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Cathy G: They say from Sena that it is weatherproof NOT waterproof but from the history of the earlier units I would go with it would be fine in rain. I am going to trust that it will be ok. After all it has a warranty and no real overall negitives so go for it Doug Jun 23, 2014
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Tom T: My Sensa 5 was water restistant. I bet the 20 is, too. I have an order in for one but I've not not got it yet. Jun 23, 2014
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A shopper asked: Will this new one be able to easily communicate with older models via regular intercom? May 26, 2014
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TRUCKTECH M: Yes Aug 2, 2014
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Wendell M: Hello Rider, I preordered the Sena 20 and it had a delay from the original shipping date supposed to ship early June I can't tell you until then, but I am waiting with great excitement. May 26, 2014
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TRUCKTECH M: I am still waitng for delivery. They postponed the release date May 27, 2014
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A s: Revzilla, I would love to reply to this in a positive way but I cant. You charged my credit card, which I believe is your policy. (Pre-Paid). The product in question has not shipped and may not be shipped till end of June from what I heard.

So with that, I cant reply to the question.

BWolf
May 26, 2014
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Anthony T asked: Will the Sena 20S fit the Shark EvoLine Series 3 Helmet? Sep 19, 2014
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Anthony T: Sweet, I plan getting both, plus the SM10. Apparently for anyone with a newer harley equipped with the BOOM system, its a go around so that you can use the bluetooth headset with the bike, instead of that wired headset from Harley Oct 1, 2014
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Leslie B: Yes. In use the 20s woth the clamp on mount and wired boom mike. The stick on should be good too. I did make the speaker indents a little bigger though. Oct 1, 2014
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TAMMY B: From what I can see , I strongly believe that it would fit the helmet. Oct 1, 2014
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A shopper asked: I would like to know if the following option-feature is available? Assuming that one unit receives a phone-call. Is it possible to share the call with a second, paired unit? Aug 12, 2014
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Sena B: Yes, this is possible. You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. While having a mobile phone call, make an intercom call to one of the intercom friends by tapping the Jog Dial to form a three-way conference call with the person on the mobile phone line. Aug 12, 2014
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MARK G F: Yes you can. Once you are connected to the phone call, you push jog dial to intercom the second person and you will be in a 3-way call. Push jog dial again during the call and you will drop the intercom. Hang-up phone and intercom stays on and you drop phone caller. Aug 12, 2014
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Louis S: I don't know. I use the cell phone through my Nav 5 and I do not know anyone yet that has a 20s. Aug 12, 2014
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A shopper asked: I would like to know if the following option-feature is available? Assuming that one unit receives a phone-call. Is it possible to share the call with a second, paired unit? Aug 12, 2014
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Daniel S: I am not that far into the 20S. I know according to the manual music sharing is a feature, but it does not specify if that feature shares a phone call. Sorry I could not be more help at this time. I am heading out for a week long riding trip and I should have the Sena 20S mastered by the time I get back. I am looking forward to using it, seems great so far, install was a breeze. Aug 12, 2014
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Sena B: Yes, this is possible. You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. While having a mobile phone call, make an intercom call to one of the intercom friends by tapping the Jog Dial to form a three-way conference call with the person on the mobile phone line. Aug 12, 2014
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anthony b: No. That cant be done. Aug 12, 2014
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A shopper asked: Hello is the Sena SMH10R Bluetooth Headset compatible with Sena 20S Bluetooth Headset in intercom mode? Aug 3, 2014
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Sena B: Yes. All of Sena's headsets are compatible with each other for intercom communication. Aug 12, 2014
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Tayo R: Yes it is. You should ensure that you have downloaded the latest firmware for the 10. Aug 3, 2014
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Charles J: Yes it is. Aug 3, 2014
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A shopper asked: I know the 20s will not receive bluetooth xm from a zumo 550 unless you wire it, but I hear it will pair with the xm with a zumo 665. Is this absolutely true? Jul 28, 2014
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Tom T: The way I understand it is you pair your phone with the Zuma then pair the phone with sena. Now you have Zuma phone ans sena on line together. I suppose you also would have music from the garmin zuma. Jul 29, 2014
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Sena B: Yes, the Zumo 665 is able to transmit the XM radio over Bluetooth and the Zumo 665 is able to be paired with a Sena 20S. Jul 31, 2014
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Cathy G: I am so sorry but I don't know about the zumo specs or the protocol it uses for communication. I use my phone for my calls and my music which works great. Jul 29, 2014
Reply to Cathy Good answer? Yes (0) No (1)
A shopper asked: Hi Revzilla, Your site states that the Sena 20S has an "Optional handlebar remote control (sold separately)" in the features section. Can you please tell me what the part number for this is and price? Thanks. Jun 15, 2014
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Jang J: The remote control is not out yet. They are working on it but does not have release date. Jul 2, 2014
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Gary C: I have not received my Sena 20S yet. It is on back order. I do own the SMH10, but have never heard of a handlebar remote control. Jun 17, 2014
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Roger B: I'm sorry, but I am unable to answer your question. I pre-ordered the Sena 20S in March with an expected ship date in early May. In mid May, the ship date was pushed to mid June, and mid June it has been pushed to the end of July. If received the unit, I may have information on the optional components, but since I haven't received one yet, someone within the Revzilla organization would be more appropriate to answer your question. Jun 17, 2014
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Vonda S asked: Can this unit be used with a DOT half helmet? Nov 29, 2014
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MARK G F: Yes. The unit comes with a self supported boom mic that attaches to the 20s as long as you have room on the back part of helmet on the side to attach the mounting bracket. BUT the 20s has had a lot of problems with the earlier units in Bluetooth connections, volume control, FM reception. I replaced my unit once, received a later serial number, still had problems, and finally asked for a refund. Bought a SMH10 instead and it works flawlessly. Nov 30, 2014
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Vonda S: Thanks Mark :-)
How your noise quality at hwy speeds for radio or turn by turn? I've been considering the 20s (whice I've read has major issues) sena SMH 10 or the Uclear HBC200HD... Have you any experience wth the uclear?

thanks again :-)
Dec 1, 2014
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Alex G asked: I have friends to use the Sena SMH-10, will I be able to connect with them? Nov 25, 2014
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Gary B: My wife has the 10 and I have the 20. They pair fine. Nov 25, 2014
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Timothy C: Yes. One of the guys I ride with has the 10. Nov 25, 2014
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A shopper asked: All my friends have SMH10. How will the S20 affect range when pairing to them? Are there any benefits in getting the S20 if the only use will be for intercom? Nov 9, 2014
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John G: I have both units and the S20 is not going to help as far as additional range. The S20 is no where near as rugged as the SMH10 and my S20 cracked open after a small bump after only 2 weeks. This was fixed with a little superglue and silcone sealant to make sure it was still water resistant. The S20 can be a pain sometimes to get a group intercom going with users that have SMH10s and SMH10Rs.

Even after all the issues with the S20 I stick with it because my group likes to leave the comms open for chit chat and to call out road hazards and I think this is important for safety. I like to listen to music on long rides and the S20 allows me to do both at the same time. This makes all the issues with build quality and early firmware issues worth it.
Nov 10, 2014
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stu s: The sm 20 does improve range with the 10's. My friends also say that the connection delay on the 20 is improved as is the audio quality. One word of warning. I had to return one already because the connector on the helmet broke. I love the technology but I am not 100% confident in Sena's manufacturing capabilities. Nov 12, 2014
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A shopper asked: I am currently using a Sena 10 with good results, except I cannot switch from my iPhone music stream(pandora) and the installed audio system on my BMW r1200rt, which is bluetooth enabled. If I start off listening to the bike audio, I can receive calls on my iPhone, but the music stream capability is lost. If I have the music stream enabled on my iPhone, than I cannot stream from the bike. The bike is paired via A2DP, while the iPhone is multi-point. Also have a Garmin GPS Nav5 paired, but that isn't causing any problems. Turn by turns come across fine. the 20S allow me to switch between the two sources without losing the appropriate pairings? Oct 6, 2014
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Cathy G: Tha'ts a tough one. If you connect through blue tooth for your bike radio is it setup as one bluetooth address and the phone as another address and so on? On the 20s I can go back and forth with my phone and my music. But they are one and the same device. The 20s SHOULD pickup the stream again either by voice command or tapping the phone button. I'm sorry I don't have that multiple setup you have but the 20s is very capable. Try another source for more info . Doug Oct 6, 2014
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Sena B: Similarly to the SMH10, the 20S only has one A2DP Bluetooth profile so both the iPhone and the BMW R1200RT can't be using the same A2DP audio signal at the same time. You can pair both devices using the mobile phone pairing method but depending on which order device the 20S connects to depends on which device will get to use the A2DP audio signal. Oct 9, 2014
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A shopper asked: Would this work on a half helmet? Sep 30, 2014
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Dane S: Yes it comes with both a wired mic (for full face) and a boom mic (for the half faced) although i have mine on a full face and sound quality is awesome i cant give you a honest answer on how it sounds on a half face just that i heard its good and i figure if i sound good with my visor open and adequate airlfow throughout my full face i wouldnt see why not Oct 3, 2014
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Philip E: I don't think it will. There are smh10 models that will work for you. Oct 1, 2014
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A shopper asked: I am interested in getting a communicator unit the 20s interests me very much. However I haven't heard how well it does with open face helmets. Anyone try this unit with anything other than a full face or modular helmet? Sep 13, 2014
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Michael K: I use this on a 3/4 helmet with a flip down shield that mostly stays upright as I'm driving around down (Z1R Ace helmet). For around town, it works great. No trouble hearing it even with the shield up. I can become more difficult to hear at highway speeds - my helmet doesn't exactly block out tons of wind noise. Sep 17, 2014
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Glenn H: I ride with an open face helmet most of the time and with the new noise reduction tech in this headset the wind noise is reduced a whole lot... There still is some noise but not like the previous unit... Oct 16, 2014
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Marc H asked: I currently have a SMH10 and it works great except for one issue.

I currently use my iPhone for streaming Pandora, and internal music player, but I also have a Garmin 665 with XM radio, however with the SMH10 I can only pair one device for Bluetooth stereo (a2dp) So my choice is to either have stereo Pandora/iPhone and mono XM/Voice prompts or pair the iPhone to 665 and have no access to Pandora/iPhone music player.

Can this device do both in Stereo?
Sep 5, 2014
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Klaudiusz K: The Sena 20 has bluetooth 4.0. In theory it gives wide range of multitasking possibilities. Personally I only paired my Galaxy S5 (equipped with Bluetooth 4.0 as well) with it and I was able to play tunes, listen navigation and talk over the phone in the same time.
I didn't try pairing with anything else, didn't find a need.
Maybe someone else can chime in.
Btw, wait a bit. I went through two unit and both had same build issue -bad batch maybe. Spoke with Sena and they told me they waiting for second shipment (mid Sept.). Other then that I love all the features Sena 20 has.
Sep 5, 2014
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Sena B: The 20S can do both devices in stereo but not while both devices are connected to the headset at the same time. There is only one Bluetooth profile available on the 20S that is used for stereo audio and that can only be used by one device at one time. However, Sena has an adapter called the SM10 that can combine two stereo audio sources, like an iPhone and a GPS, into one audio source which is then paired to the 20S. Oct 9, 2014
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A S asked: Hi, is there a way to change the prompt language from English to Spanish? Sep 3, 2014
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Cathy G: I looked through the manual and could not find any language choices to change language. Since the manual is in English and French you would think that you can switch. There is probably a way to do it but I don't no. Sorry.Try an email to Sena themselves and see what you get for an answer Sep 4, 2014
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Barry H: Yes. I believe you can set the language. Your best bet is to download the manual off Sena's site. Sep 4, 2014
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A shopper asked: My brother, whom I ride with a lot, has a Cardo Scala Rider G4. Will the 20S work as a two-way communicator (line of sight) with the Cardo? Aug 20, 2014
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tom m: I tried unsuccessfully to pair the 20s to a buddy's BILT helmet intercom system to no avail. Never would connect so not sure with your friends unit. Also know that if you do get it connected it'll just be a bluetooth connection not intercom. I suspect that means you'd have to be really close for it to work. I ended up returning my 20s for a variety of such reasons. Truly a disappointment. Aug 21, 2014
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Kyle C: The new sena 20s should work with other manufacturers. I'm the instruction book it does tell you how to link up to do an intercom with them. Hope this helps. I can look into more if you need me to Aug 25, 2014
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A shopper asked: I would like to know if the following option-feature is available? Assuming that one unit receives a phone-call. Is it possible to share the call with a second, paired unit? Aug 12, 2014
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Dale L: I don't think so. Check the on-line manual real close for the way you plan to set it up. I use GPS and phone. The GPS talks to me (rider) and cuts out my broadcast and receiving while it's yacking. The phone is paired to the GPS so the phone cuts out my broadcast and receiving while I'm yacking, And if I am on the phone, the phone is cut out when the GPS talks. Aug 15, 2014
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Shawn B: I'm not sure this is possible. A phone is connected via bluetooth. When a call is made, and answered, it will interrupt the connection to the other rider. Attempting to reconnect with the other rider, I believe, will disconnect the call. Aug 21, 2014
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Carlos T asked: it's this ítem compatible with scala G9? Aug 1, 2014
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Michael N: Yes and no. Scala rider has a universal intercom feature that in theory would work with the G9/G9x. Reportedly, it is having issues with this at this time with the current firmware. I have not tested this myself. Aug 6, 2014
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Sena B: Yes this is compatible with the Scala G9. The Sena 20S has a Universal Intercom feature that allows it to communicate with non-Sena Bluetooth headsets. Aug 12, 2014
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A shopper asked: Can the base mount be clamped (and therefore removable) or is it stuck on? I have three helmets and so would need a removable base mount so I could use it on all three helmets. Jul 17, 2014
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Jang J: 20S uses removable base mount but it would be a lot of work to use it on three different helmets. Jul 17, 2014
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Louis S: I used the clamp to clamp to my Neotec. Aug 12, 2014
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A shopper asked: I have used the SMH10 for a while and I'm pleased with all functions except pairing it with Garmin GPS units w/bluetooth. Will the Sena 20S improve on this? Jul 14, 2014
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Louis S: I have no experience with the SMH10 but I can say I have had no issues pairing with the Nav V. I usually turn on the Nav V first. After a brief moment for it to get up and running I turn on the 20s and it always immediately pairs. Aug 12, 2014
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Jang J: Check out their How-to videos on youtube. There are five of them regarding GPS pairing. Jul 14, 2014
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A shopper asked: Does anyone know how long the battery life is at max volume w/ music running the entire time? I may have a faulty product because my 20S shuts off after 1 hour. I'm also having a difficult time finding out when it's fully charged because it goes from red to blue in 1 hour, then changes back to red and stays red for about 7 hours... then changes back to blue. Jul 13, 2014
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Tina-Kevin M: Contact Sena. The unit is great and the battery life is great. Mine last all day running music and intercom, phone calls and all else. I have plenty of battery left at the end of the day. Jul 14, 2014
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Berkeley F: Hope you are not RIDING (at least near me) while you're jamming with audio on full volume. Good luck and have a nice, short life. Aug 29, 2014
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A shopper asked: Does the Sena 20S intercom work with the SMH10? I have been using the SMH10 and have several friends using the SMH10, but I would like to upgrade to the 20S and still communicate with them. Jul 10, 2014
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Tina-Kevin M: Yes, I used it this weekend and it worked great. Makes the range on the 10 a little better. Two 20s will have a better range. Jul 14, 2014
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Ken J. L: Yes, I have both and they work together. Aug 18, 2014
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A shopper asked: Can the static boom mic be removed from the mount? I only need to use the small wired mic in my helmet that is included in the box. Jul 8, 2014
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Jang J: Yes. It can be removed and replaced with either wired mic or wired boom mic. Jul 8, 2014
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Klaudiusz K: Yes. There are 3 different mics in a box. Jul 28, 2014
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A shopper asked: The Sena SMH-10R can allow up to 4 users to be connected at the same time. Can I use the Sena 20S to add more users to that existing connection? Lets say I want to join my 4 buddies already using a SMH10R, can I do that using the Sena 20S? Jun 30, 2014
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Berkeley F: Cool question, no clue. Aug 29, 2014
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Jang J: Yes Jul 1, 2014
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A shopper asked: Can you use Samsungs driving mode application through the 20s blue tooth? Jun 28, 2014
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Jang J: Now I know what Samsung's Driving mode is and I can say that you can use 20S with Samsung's Driving Mode. I've tested it. Jul 2, 2014
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Jang J: What is Samsung's driving mode app? Jul 1, 2014
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A shopper asked: Is the 20s waterproof? Jun 12, 2014
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Jang J: It is water resistant not waterproof means it's okay in the rain but do not put it under the water Jul 1, 2014
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Michael N: Rain proof, water resistant while mounted on the helmet bracket. I have had it in the rain. Aug 6, 2014
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A shopper asked: Is the Sena 20s waterproof? Jun 10, 2014
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Tina-Kevin M: It says it is water resistant. I used the 10 in poring down rain all day and it worked great. This unit should be the same. Jul 14, 2014
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Jang J: It is water resistant not waterproof means it's okay in the rain but do not put it under the water Jul 1, 2014
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A shopper asked: Thanks for review.

Is it possible to speak with 3 friends (at the same time) in one group?
How can i pair my 2 other friends?

John
Netherlands
Jun 6, 2014
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Brian K: John,
You can pair with up to 8 others, and a range of up to 2 kilometer.
See their web site for information, questions and documentation - see sena website.
Good Luck
Jun 7, 2014
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Bobby S: Yes. Up to seven according to the manual. the instructions are in the users manual on page 31.... you can download it from SENA website. Jun 7, 2014
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Lea R asked: Will this new model be able to communicate with older versions? May 28, 2014
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Sena B: Yes, the 20S will be able to be paired with any other Sena headset for intercom communication. Jun 13, 2014
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Bobby S: yes, it is backward compatible. instructions are in the manual. Jun 7, 2014
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William G asked: I've got an old Nano 1.8 gig non-bluetooth.. Does the MP3 port mean that I can plug it in to the back of this headset and play my music?

Thanks.
May 21, 2014
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Sena B: Yes, the AUX port is for non-Bluetooth enabled music devices to be plugged into. Jun 13, 2014
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Tina-Kevin M: yes Jul 14, 2014
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A shopper asked: Hi, is this price of $269 for one headset or a dual pack? Thank you May 9, 2014
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Roger B: That price was for a single headset. May 14, 2014
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Mark M: One headset only. May 14, 2014
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A shopper asked: how many riders can it pair to simultaneously? Apr 16, 2014
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Bobby S: Seven Jun 7, 2014
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tom m: I'll let you know when I get it! They've not even been shipped yet. Apr 16, 2014
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A shopper asked: My riding friends have the SMH10R. Is this totally compatible with them? Mar 8, 2014
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Sena B: The 20S will be able to be paired with other existing Sena headsets for intercom communication. Mar 20, 2014
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Josh M: Yes. Mar 12, 2014
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JUAN SEBASTIAN M asked: Is this item going to be available with a wired microphone? Feb 11, 2014
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Sena B: The 20S will include 3 microphones (a boom microphone as depicted, a wired microphone, and an attachable boom microphone). Mar 20, 2014
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Scott C: Under the section "Clamp Mount", it states: "Includes both wired and boom-style microphones". Mar 1, 2014
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A shopper asked: Will the 20S link with Scala Q2 pro?
Thanks
Phil
Jan 30, 2014
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jeff c: Sena Technologies, Inc. released the firmware version 5.0 of the SMH10 with major enhancements in functions and features such as Universal Intercom and Advanced Noise Control™.

- Universal Intercom: You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom™ function.

they say they will have this firmware available for the entire product line soon
Feb 20, 2014
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Sena B: Phil,

The 20S will contain the same Universal Intercom feature that was introduced in firmware v5.0 for the Sena SMH10.
Mar 20, 2014
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Andrew M asked: Can you blend MP3 music Via AUX input and Bluetooth Via Cell phone? I want the cell connected Via Bluetooth to notify me while my music is playing through a MP3 player with no bluetooth capability. Nov 25, 2014
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Paul G: Yes. It will interrupt the music and let you know of the incoming call. Dec 13, 2014
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A shopper asked: I have an extra SMH10 base. Will the 20S unit fit in that base? IE: can I just buy the 20S unit and use the base I already have? Oct 16, 2014
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Glenn H: Nope.... the base units are constructed and configured differently and unfortunately they are NOT interchangeable... Trust the 20S base is much more secure... Oct 16, 2014
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A shopper asked: Is the clamping system the the Sena SHM10 and Sena20s use able to be fitted to a Shark Raw helmet? Sep 22, 2014
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Phillip T: yes Sep 26, 2014
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A shopper asked: Is it water resistant or water proof? Aug 22, 2014
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Timothy C: I rode for over 1,000 miles in mostly wet weather without issue. It's at least "very" water resistant. Sep 17, 2014
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A shopper asked: Will 20s mount to the Bell Mag 9 Sena Helmet? Aug 13, 2014
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Jang J: No. It will not fit to the Bell Mag 9 Helmet. Aug 14, 2014
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A shopper asked: Does the 20S have an AGC (automatic gain control) and/or peak limiting to protect speakers/ear buds/ears, etc? Jul 31, 2014
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Jang J: No. 20S does not have an Auto Gain Control. Aug 1, 2014
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A shopper asked: can blue toothed mp3 music be shared with second non-20s headset on same bike or does second headset tune in blue tooth individually? Would a smh10 receive the blue tooth music? Jul 16, 2014
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steve m: Not tried it, but from reading the documentation I would expect that music sharing with a bluetooth-connected non-Sena headset would not work. Jul 22, 2014
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A shopper asked: Have anyone tried these in an ARAI XD4? Will it fit well? Especially the speakers... is there enough room for them inside? Jul 12, 2014
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Ulrich V: There is enough room in the XD4 for the speakers. I have mine mounted with the extra foam velcro pad included in the box to bring them closer to my ears. Great unit and the sound is great a t high speed.
Jul 13, 2014
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kurt h asked: I'm not familiar with headsets. Based on the description of what's included, will this system work with half helmets? May 20, 2014
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Bobby S: this isn't designed for half helmets. Sena has another model for that. Jun 7, 2014
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A shopper asked: Does this fit a schuberth helmet? May 3, 2014
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Stewart R: I assume it does, but I haven't gotten mine yet. It hasty shipped yet. May 3, 2014
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Andrei L asked: Will be available Android app for quick and easy headset setup? Apr 11, 2014
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Roger B: Andrei,

I have ordered the product, but have not used it. I am expecting delivery in May, 2014. I had questions prior to placing my order and sent my questions through Sena's website. Several of their staff provided answers quickly. I would suggest contacting them.

Roger
Apr 11, 2014
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A shopper asked: Can this be used with half helmets? If so, does it come with the half helmet ear pads? Apr 3, 2014
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Sena B: The 20S can be used with half helmets but it will not come with earpads since it is able to be clamped onto the helmet. Apr 30, 2014
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A S asked: What is different in the 20 from the 10? I see the ability to pair with ANY Bluetooth headset and Bluetooth 4...whatever that does...anything else that would push me to the 20 in place of the 10? Apr 2, 2014
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David S: Right before the announcement of the 20 I had bought a SMH10. I returned the SMH10 for the following reasons. The 20 has FM radio tuner built in, it also has better range for bike to bike communications. The universal communications was another reason but that feature is supported with the latest Firmware update on the 10 now. It also has better voice control but that may have been improved on the 10 with the firmware update. Not sure about that one. The biggest selling point for me was the FM tuner as I was looking at adding one to the bike tied into my SM10 which I have for GMRS/CB radios and XM. Apr 2, 2014
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A S: You indicate the 10 was used for GMRS/CB...did it actually work for the cb? If so, what are you riding? I have a Harley and they keep saying NO BLUETOOTH will work the CB. Apr 2, 2014
David S: Just to clarify when I say SM10 it is different than the SMH10. SM10 is a Bluetooth Hub which adds PTT capability for certain radios and allows aux inputs for other various non-BT devices like GPS, radar detectors, ect. Personally I ride a Honda ST1300. This bike doesn't have any factory radio options. So for GMRS I am running a Icom F21 Commercial GMRS with NMO whip antenna. For CB/WX I use Midland 75-822 with whip antenna. I have to be selective on if I am using GMRS or CB but it is easy to switch. Depends on if I am riding in a group (GMRS) or solo (CB/WX). Then I have 2 Aux inputs for two of my 3 Garmins. While I have a Zumo 550 with XM which has BT built in, it doesn't support XM over BT. I would have to upgrade to the Zumo 665. Since I needed the SM10 anyhow for the conversion of comms to BT, I just run the Zumo through that. The phone goes to the Zumo so I have caller ID and everything routes through the SM10 Hub which is compatible with pretty much any BT headset (Sena or not). I can't speak for other CB systems and many times OEM systems are hard to tie into BT. So their statement that no CB works with BT. Well if they are talking Harley integrated CB they could be right. If they are talking aftermarket radios, then I would say not true. I do it. I will say that range sucks with CB which is why I don't use it much. The 4 watt transmit power on my Icom F21 crushes it in terms of range. More so when teamed with a quality antenna. I use a Laird whip. Apr 3, 2014
A shopper asked: anyone try to mount it to Nolan N44 Helmet? doesn't it fit properly? Nov 22, 2014
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A shopper asked: Does the Shark Raw helmet work with this headset? Nov 13, 2014
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John T. M asked: Will the battery be mounted externally, like the Sena SMH10R Bluetooth Headset? Certainly hope the answer is no! May 8, 2014
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Sena B: No, the battery for the 20S is inside the headset and not external like the SMH10R. Jun 13, 2014
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A shopper asked: Can this system be used with half helmets or do they need to be full? Apr 3, 2014
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Sena B: The 20S can be used with half helmets. Depending on the design, you will need to use your own pair of earbuds and plug them into the Earbud Jack since there won't be a place to install the speakers on the helmet. Apr 30, 2014
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Kathleen E: Haven't received the Sena 20s Bluetooth headset! Keep moving up the shipping date!!!! Apr 5, 2014
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A shopper asked: Will you be able to load it while using it? Feb 2, 2014
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Sena B: Can you please be more specific? It is unsure what you mean by "load it". Mar 20, 2014
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Scott G: Disregard my question. I was trying to ask a new question, not answer this shopper's question. Dec 5, 2014
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Scott G: Can you use a stereo microphone with the 20s? I noticed that the 3 mics included are all mono. Dec 5, 2014
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Product Style RevZilla Item # Manufacturer Product # Availability
Sena 20S Bluetooth Headset 934506 20S01/20S-01 In Stock: Ships within 24 hours