Sena 20S Bluetooth Headset
A tech giant
Fairly easy to install if you have a removable liner. If you plan on making calls with this, I recommend having a chin shield, to help cut out some of the wind noise. It could definitely use some more powerful speakers though. If given the option I would purchase this over the 10r just because of the added ability to use head buds.
May 2, 2015
Likely had more features than you will ever use but the ability to link up multiple connections is awesome. I have not yet mastered the device but the potential functionality it had is incredible.
April 29, 2015
I did not buy it from RevZilla but wanted to write a review about it.
I bought from somewhere else and when I received it I tried to pair it to my iPhone 5 and it wasn't detectable by the phone or any other bluetooth device. I decided to upgrade the firmware as it might fix the problem, Sena Device Manager did not recognize it and even my MacBook and my Windows 7 PC did not recognize it, I am an IT engineer so I have tried all the tricks I know to make it work with no luck, so I contacted SENA customer service for an advice, I have sumbitted the ticket a week and a half earlier and did not get any response from them so I sent it back to the seller 3 days ago and now I am waiting for a replacement unit, I have found out that a lot of customers have the same issue and they are getting replacement units. I think SENA should have better quality control and better customer service, this is not a cheap headset and it is on the top of their list. Just today I have received a reply from the customer service asking me to try things that I have already mensioned that I have tested and failed.
My rating is based on the features of the device and not my actual tests, but for the sound quality I was only able to hear the voice prompts by the device and not music.
April 29, 2015
I have had the chance to use many of the capabilites the 20s provides. I went on a 600 mile trip with another Sena owner, and our comms were excellent. During the trip, the Bluetooth connection to my phone was excelent, and the streaming music was flawless. Upon hitting areas of no coverage, I was able to find FM radio stations to help pass times we weren't talking to each other. Another great feature I used was the external/ambient feature. It was nice at short stops to not have t take off helmet to heat people; I wear custom ear plugs so this feature was really convenient.
The only complaint I have is that on several occasions the voice activation would randomly activate. Sometimes with my visor up, and down. I now turn the voice activation off which sucks because I like using it on long trips.
Overall I am very pleased with my purchase. I will be taking a group ride soon, and hoping to use the group intercom feature.
April 27, 2015
First off updating the firmware was a easy. Instruction on how to use this was easy. Anyone who says it is difficult probably didn't read the simple instructions.
Ease of use is pretty nice. I use a medium thickness Gortex glove and using the buttons is a piece of cake. I can see how the double tap feature didn't work for some people. Best thing to do is do a triple tap and it seems to work every time.
Voice activation doesn't work all the time. "Hello Sena." I'd say 9 out of 10 times it will work. It only is suppose to work when all the features are off so basically i use it once when i initially put the helmet on. No big deal if it doesn't work, just triple tap the unit.
Finally the sound quality. I have not owned any other helmet headset before so i have nothing to judge it with. The sound is not that great. As people said, there is no bass. I drive with earplugs and i can hear the unit if i set the volume up to max. Still it isn't as loud with all the wind noise. I noticed with the earplugs out it does get very loud where i have to turn the volume down. Great thing about this unit is that it does have a headphone jack so you can plug in your earbuds and that works great! Also you can purchase some snowboarding ear muffs (the ones that go into snowboarding helmets) and install those for better sound quality.
I have not used the intercom feature yet.
April 27, 2015
Love it but still learning
I was sick on wearing ear buds while riding. Chose SENA cause i read good reviews and I liked the list of features. I usually ride alone so the intercom feature doesnt pertain to me currently. I was picky with install so it took me about 45min to install to my liking. Sounds great, functions good, answering phone calls and people not knowing you're on the highway is awesome. I have it synced to my iphone and trying to get the volume adjustments correct so you dont blow your ear drums out is a bit touchy. as well as trying to make a call from the unit is a bit difficult using voice commands. Granted i am being bias and expect it to work like my SYNC system does is my truck which it doesnt :-p. Very pleased with product. Will be getting a handle bar mount for phone so I can see who is calling me since it does not tell you. Way cheaper than getting a SKULLY helmet. Pleased
April 21, 2015
best of the best
Works as described by Revzilla reviw on YouTube. Love the built in FM. Phone works great with little to nobroad noise. Several of my riding buddies now want this product. I like being able to listen to music via Bluetooth. No need to blast it through Goldwing sound system. This is a great product!!
April 20, 2015
super simple to use
the microphone is super sensitive and I pick up some wind noise. positioning of the microphone is critical to helping reduce wind noise. but otherwise is a great value.
April 20, 2015