Sena 20S Bluetooth Headset
A little buggy
Installation was very easy and hassle free (In a Shark Evoline 3 helmet). The controls are very responsive, the only pick I have about the interface is that if you wear an armored jacket the shoulder armor can hit the round button and it will try and sync with other riders using the intercom feature. It won’t take long to “Learn” how to adjust your visor or other movements without hitting the round button. I have yet to sync with other riders. I have used it as a music system, GPS, and phone link. The sound quality is pretty good about 90% of the time. Every once in a while it sounds very overdriven and distorted. The voice activation features work great IF there is no background noise. I ride a Moto Guzzi Eldorado (2016) which is made to Europe's noise standards which are significantly quieter than even California. So its not that my bike is too loud. At times I found my self yelling inside my helmet and still could not get the feature to work more than about 50% of the time while riding above about 30 MPH. The "Hey Sena" voice prompt feature does not work after 30 seconds from syncing and "will be addressed in a later firmware update." I have had the unit for about 3 weeks now. To be honest I purchased it for the “Hey Sena” feature, and the voice controls which both need work. Hopefully the firmware updates will come soon. Once the voice features are addressed I would recommend this product.
July 27, 2015
Easy to install and use while driving
Great product! They could of done better with the speakers tho. I found better ones off eBay that give music a little more bass so it doesn't feel like someone's screaming I'm my ears.
July 27, 2015
The Sena 20s have everything you need.
After using this product for a few weeks now I must say this is the best investment I have made thus far. The Sena 20s has all the features you need to keep in communication with your fellow riders and your phone. I highly recommend if you looking for a bluetooth device for your Motorcycle to get your hands on the Sena 20s. The battery life is great in my honest opinion. I have only had to charge this one time in a 2 week period and I listen to my music, make calls, and use the GPS in my phone and I have no issues with battery life at all. The only gripe I do have is the speakers could have been a bit more amplified and more Bass. The tone is quite dainty and you will need to have the volume at full most times listening to music. Phone calls are very clear though and do not require the volume to be at max.
I give the Sena 20s a 5 out of 5 star rating and I will be purchasing another one for my wife.
July 27, 2015
Great sound and easy to use.
Great headset and easy to use.
I received a call while I was riding and it was so clear the person had no idea I was riding down the street in the middle of traffic.
My only issue with it is the radio isn't very strong, that's minor considering all the other options on this device.
It is also a bit pricey, but it works great!
July 27, 2015
Good enough, but not great.
To be honest I don't really want to recommend the 20S, but I can't completely knock it either because it serves a purpose and I believe probably does it as well or better than most. My only other personal experience with a bluetooth unit was the one made specifically for my Nolan helmet. It completely crapped out on day two and I sent it back.
It's huge, but you get used to it. The voice commands are convenient when they work, which is frustratingly infrequent: that seems to be the microphone, not the software. I prefer to use the buttons to command the unit now anyway. Once you learn what does what, which is nicely simple, it's easier and more reliable. I have to periodically use the reset function to fix the sound quality or some other glitch, but that's easy; too frequent for my tastes but acceptable in the age of digital everything that is pushed to market too quickly. Carry a paper clip; you will thank me.
Installation was pretty straight forward. I had to use the adhesive mount, and they take no responsibility for it's use of course even though they provide it. It has lasted for 14k miles through all sorts of weather, temps from 32 to 105, and it seems fine. The sound quality and level are fine even at highway speeds for the most part. Occasionally, it will sound scratchy or tinny and distant; grab the paper clip, reset it, and it should be fine. I've been through some good rain and it hasn't shut down, but it has a feature that's supposed to preventatively shut it down in the event it gets too wet.
I don't use it for phone calls or intercom since I'm riding solo. I thought I'd use the radio, which works well, but I don't. I listen to audiobooks and music from my phone and accepting the criticisms above it works well and I'd rather have it than not I suppose. Especially now that I just use the buttons. Not a glowing or scathing review, I know, but hopefully it will help out.
July 20, 2015
Just a few days after I purchased the 20s they announced that they were coming out with the 10c, so i was super bummed out about that. I would have LOVED to have the newer version.
I also seem to lose communication around corners if i get even just 1/4 mile behind other riders. And figuring out and actually remembering how to work all of the features while you are riding just by using the jog dial can be quite the task, but the ones i use the most are easy to use.
Sound quality is excellent, even at freeway speeds, i can still answer phone calls and listen to music.
July 20, 2015
worked good for a little while
- Good for 2 up conferencing
- Good Bluetooth - Cellphone for music - better than average sound quality
- The back started separating fro the main unit, leaving the voice command activation not functioning.
*** Fortunately, Revzilla stood behind their product and issued a full refund. ***
- Voice activation works about 70%
- Radio sucks / worthless and radio sound quality is 'tin' sounding
July 10, 2015
Group Intercom is misleading
When the 20s was first marketed its claim to greatness was multiple connection (greater than 4). It will not reliably connect and intercom to more than 4, unless EVERYONE in your group is using a 20s. A fact that was and is grossly misrepresented. I used and was very happy with my SMH10, but bought the 20s to connect and talk to 6 other SMH10's. My intention was to use the intercom group function in the app. Unfortunately, even though screen images of the app, on the Sena website,indicate the app can be used to pair various Sena products, I received an email from Sena saying that wasn't possible.
Overall it's a good product if you are looking for a more expensive fancy version of the SMH10.
July 8, 2015