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“Where’s my order?”
“What size helmet did I buy for my niece?”
“When’s the last time I bought chain clean?”
When shopping online, it can be hard to keep track of what you bought and when.
We’d like to know how you use order history and how we can improve the experience.

Think about the last time you checked your online order history about a recent purchase (on RevZilla or any other site). What information were you looking for, and what were you trying to do?


Think about the last time you checked your online order history about a purchase you made a long time ago (on RevZilla or any other site). What information were you looking for, and what were you trying to do?


When using your online order history, is there anything you find particularly frustrating or difficult to do, that you wish was easier?


Have you ever used a site that made viewing past orders particularly easy or useful? If yes, what site(s)? What about it made it a particularly good experience?


Thanks! Now, can you tell us a bit about yourself?






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