UCLEAR HBC200HD Helmet Bluetooth Communicator
Amazing clarity, but hard to make calls
I purchased this unit specifically because its engineered for 1/2 helmets, and I was drawn to the fact it doesn't require a boom mic. I had the opportunity to use it extensively on a 5 day road trip recently with some friends who use Cardo units.
As a single-user system, it's fantastic as far as sound quality for music, and was excellent when receiving a call. Callers were barely able to distinguish that I was on a Bluetooth system. They could hear me very clearly, even though I couldn't hear the sound of my own voice over the wind noise at 70+ mph with a shorty helmet. (I ride a Road King with a windshield#.
Having said that, some of the button presses are a little awkward - double-tapping to fast-forward or single-tap to increase volume - if you didn't double tap fast enough, volume went up when not desired. That took a little while to get the hang of, but after a while it was okay. Trying to press the "main" button and one of the "up" or "down" buttons simultaneously wasn't easy either. The ear-buds have multiple tips for a wide range of ear sizes and I generally found them comfortable, with good sound quality, though not as good #as to be expected# as my Shures, or any other decent brand of buds.
My major complaints involve 3 things:
I could not get the unit to update to the newest firmware, no matter how many times I installed/uninstalled the updater software - and I tried several computers. The email I sent to Uclear Support 8 days ago now is still unanswered....
I use a Samsung Galaxy s5 phone, and no matter what, I could not voice-dial a call. I was able to initiate a call - but only using the redial button-combination...so effectively I could only call one number. I'm still trying to determine if this is an issue with the unit or the capabilities of the phone. #The instructions in the manual indicate a 2 second press of the main and up buttons to initiate a voice call, but all this did was redial the last number I called from the phone#. Pressing the main/down buttons for 2 seconds seemed to initiate the "s-voice" feature of the phone, but could only be used if the phone was capable of hearing your voice - so being in your pocket, while on the road prevents this. The mics don't seem to want to communicate with the phone's dialer.
While I didn't attempt to pair with another Uclear device, I did try to pair with a Cardo - scala system. NO LUCK. This may be the result of not being able to do the Firmware update - I can't even find out what firmware version it's currently using. It also seems that it's not as simple as just linking up with another device and away you go .... they would have to pair their device with you, giving up a slot they may use for their GPS or phone. If there's 2 scalas and one Uclear, which one gets paired, and then you can only intercom with that person, not the other scala.....not as intuitive as they might have you believe.
The bottom line for me is that the boomless-mic technology seems like it's capable of everything they say in terms of sound quality. Intercomming with other brands , and phone calling needs to be improved.
I look forward to hearing any differing opinions or suggestions on how I could improve my experience with this product.
August 30, 2015
It's worth the money! !
I was skeptical at first cause I have a loud full face helmet so I bought this package with the earphones , just in case , but wow was I wrong !! The speakers are loud and the calls are clear !! Noise cancelation works excellent !! Love it !! Couldn't be happier !!the speakers work so good I haven't even used the earphones ! I thought it wouldn't be loud enough but I had to turn it down after I noticed I could hear everything at highway speeds !!
April 22, 2015
Great for what it is.
Sound is good until anything above 60MPH, can still hear music but never all the lyrics depending on the volume of the song. In order to properly hear people on my ninja I have to tuck in under the windshield(double bubble) and pull the clutch in while talking. Mic picks up my voice very well, all depends on how good your helmet reduces air flow which also gives you better sound. I have the Bell vortex and having nothing else to compare to.
November 10, 2014
I used to have a different helmet with the Sena SMH10R headset installed, and it worked very well during my commutes to work to listen to podcasts, directions, or even take phonecalls. It was, however, difficult to hear when going over 70mph, and the speakers in that unit made music sound so tinny that it wasn't worth it.
When the above helmet/headset was stolen (grrrrr!), I went for the HBC200HD simply to try something else out. I'm using a totally different helmet now, so I can't give a direct comparison of the two products, but what I can say is that with the HBC200HD music sounds far better, and it seems to have better sound quality (or perhaps it's just louder), so I am able to clearly hear podcasts and audiobooks while commuting at highway speeds.
I absolutely love this headset... There's no going back once you get one!
September 2, 2014
A great product with enough extras
The product is great. Easy to use/install and great clarity. The only exception is when using the call feature on a half helmet. The wind noice can be an issue. I also had a problem wth the extra speakers that came with the product but UClear sent me a replacement within days.
August 18, 2014
Could'nt ask for more
My first communication system and I couldn't think of anything else to add. Music sounds great. Answering a phone call with just saying hello. Link up to other Uclear users takes only a few minutes to figure out and setting up - but perfect. The only thing I can't speak to is durability - havent had a chance to put it through the paces. Great all around and cant imagine spending more $ for other units.
June 24, 2014
Uclear is the bomb!!!!
What a great product, we love it! We switched from Scalariders. We rode for several days on our honeymoon and did not charge them. They lasted great! One of my comm pods was acting weird the other day and as luck would have it the company is here in town. I went by thinking it was just not in the right place in my helmet and it was the pod. They replaced all of it!!! Great product, great company and great service. Perfect combination. You know you want a couple.
March 20, 2014