Sena SMH-10 Helmet Clamp Kit - Earbuds with Boom and Wired Microphone
A needed accessory
I guess this is a problem I have with Sena. If you can't use the "stock" connection you have to pay $30 to get the one you do need. It would be better to offer different combinations or to sell the Sena unit without a helmet connection and have everyone buy what they needed.
Other than that, it's a great product.
March 27, 2013
Minor Issues, GREAT customer service
Music is audible, not stero. Intercom is very easy to use and very clear. Installation was simple. I have a couple of minor issues with the product which were resolved by having to replace one of the units. Customer Service was all over fixing this, e.g. next day shipping, follow-up phone calls, etc. I'd buy again!
December 3, 2012
Must be asking to much!
I've got the two pack (Sena 10) from Revzzilla. The product does everything it say's. Easy install works great life of battery is good. But I must be expecting to much, I've had them on several helmets adjusted them just about in every way. I'm currently have this unit on a Arai XD4. I purchased the ear bud unit thinking it would be better, but the noise level in the helmets makes hearing very difficult above 50mph. I'm using Bose ear buds. The Sena does it's job better than the helmets do theirs!
October 15, 2012
Best accessory for the SMH-10
I really like this better than the permanent mic, because I use the SMH-10 mostly for music. There is more room in the helmet due to the mic being detachable and the clamp itself is cleaner (no boom attached).
Works great, just like the other clamp kits. Just don't over-tighten the screws, you might get intermittent speaker functions. CS@ Revzilla told me it was the plate deforming and they are right. Hand tight people! Overall, I really like the total kit. No worries about skipping/changing volume while riding in the rain and soaking my phone! Sweet
October 8, 2012
Broke on first ride...
2012 FJR1300, Shoei NeoTec
After using the in-helmet speakers, which I found very cool as far as ease of use, but basically useless for listening to music above 35 mph, I read many reviews for the earbud mount and saw that the external earbud jack was extremely weak and broke fairly quickly for a number of riders. Willing to take the risk, since I mostly ride alone and was about to toss the Sena in the closet and go back to 'i-pod in the jacket' mode, I made the purchase. The earbud mount allows for more versatile mounting options, including bud-mic for full face helmets, and allows you to get decent sound quality for music and block wind-noise with your buds, but reintroduces the earbud wire tangles and yanks that was half the point of purchasing the original unit in the first place. It is worth it for the sound quality, but it is basically two steps forward for the original unit, one step back for the earbud mount. Additionally, the manufacturer has retrofitted the original mounts rather than making a new mount designed for buds, or better yet, a single mount that allows for in-helmet and earbud switching (if you ever want to go back to in-helmet, you have to completely unmount, remount, and rewire, since the helmet speakers are permanently connected to the original mount). The external jack is a joke, and should never have been shipped as a product. It is clearly a cost savings move and it drastically reduces the otherwise very high quality of the unit. I'm not sure they even road tested it, as it broke on my very first ride, and now I have electrical tape and superglue holding it together. What started out seeming a very cool and high quality unit has become more of a half-assed, jury-rigged situation. It's too bad that just a little extra thought and money to design the right solution would have me praising this thing, but instead, the opposite. I am keeping the unit and will continue to use it, but I would really like to see Sena offer free trade-ins for a redesigned mount. Poor rating since I am just flat out disappointed to pay full price for the original unit that did not provide the full value expected, and to then pay more money to get a 'fix' that breaks on first use.
August 27, 2012
Great product. Loud enough for me (half deaf).
I'm hard of hearing and find this communicator loud enough to be uncomfortable, that's loud. Easy to use. Great product. Only gripe is range is no where near claimed distance but sufficient at about 100 yards.
July 9, 2012
More useful than standard clamp
I don't like helmet speakers, so this is a natural for use with earbuds. Also, the wired mic works much better than the boom mic with a full-face helmet.
May 15, 2012
Pros and Cons
I bought this because while the standard SMH-10 speakers aren't bad for phone calls, the quality and volume are insufficient for music.
It does what it says it does, it allows you to plug in headphones into the bluetooth, and in that regard it works well. There are however four issues, one major, that I encountered already on the first ride.
1. Switching SMH-10 bases I also decided to use the smaller button sized microphone rather than the standard boom mic. Its nice not having the boom on a full face helmet, but according to those that I've talked to on the phone, while they can still hear me fine, they can tell that I'm moving with some wind noise, vs the standard SMH-10 boom mic where they never knew I was riding. Not sure the difference. This base also came with a boom mic, so I still need to try that one to see if it makes a difference.
2. Having the sound in headphones means that you can easily understand phone calls and music. The downside is that the quality of the audio sounds very compressed as compared to being plugged directly into the iPhone or standard bluetooth headphones. There is crackliness in the peaks, especially spoken podcasts and such. It's not a deal breaker given the freedom it offers, but it is a little annoying.
3. The third problem is the worst. The connector for the headphones is not robust at all. The plastic part around the headphone cable that keeps it sticking out straight and keeps pressure off the actual cable ripped in the first or second ride. So now the connector hangs down. It still works fine, but I imagine it's only a matter of time before it rips the cable itself. This is the biggest problem. I'll probably look to see if I can get it replaced under warranty, but I'm sure it'll just happen again.
4. Their is no base option to have both the speakers and the headphones if needed. Which is a little annoying as sometimes I won't wear my earpieces if I'm just driving a short distance or no highway, but that just renders the bluetooth useless as it has no speakers without the headphones.
I still recommend this product thus far as it's a great feature for the SMH-10 that other bluetooth units are lacking, but I do have serious issues with regards to the build quality of this base plate.
May 7, 2012